Muller Honda of Gurnee

Oil change & tire leak I was able to get assistance as soon as I pulled my car into the service line. Jasen greeted me with a smile and listened to what I needed done. Wait I was able to get assistance as soon as I pulled my car into the service line. Jasen greeted me with a smile and listened to what I needed done. Waited in the lobby, which was clean. Jasen offered a couple of other services that we're due on my vehicle, but wasn't pushy. Overall, was there less than an hour and got everything completed. More

Reasonable and quick Prices are reasonable and work is done quickly and well. I get all my work done there. I trust them and will continue to use their service department. Prices are reasonable and work is done quickly and well. I get all my work done there. I trust them and will continue to use their service department. More

Wow!! Quickest/easiest car purchase I've ever made and got what I considered a good deal. Actually bought two cars. Alan was fantastic and couldn't have b Quickest/easiest car purchase I've ever made and got what I considered a good deal. Actually bought two cars. Alan was fantastic and couldn't have been more accommodating with a family matter. More

GREAT.....couldn't be happier! Our 1st Pilot was purchased from Nick Kretsch 13 years ago from Rosen. Because we were so pleased with our 2005 Pilot, we knew we wanted another one. Our 1st Pilot was purchased from Nick Kretsch 13 years ago from Rosen. Because we were so pleased with our 2005 Pilot, we knew we wanted another one. I was thrilled when I walked in and saw Nick there. Nick did not fail us with our 2019 Pilot either. He made the whole experience a pleasure. Nick is knowledgeable, friendly and just a good guy. We are very happy with our decision and the staff at Muller Honda. Also, your Finance gentleman, Eric Bass ( I think) was also a pleasure to work with setting up our financing. He was fast and knowledgeable as well. Maybe you could check and see if he could use more insurance folders...…….. The whole process was great from beginning to end. More

Fast turnaround for a standard oil change Not only was there a fast turnaround for my oil change but I was given a couple for my service too which is very much appreciated Not only was there a fast turnaround for my oil change but I was given a couple for my service too which is very much appreciated More

new Lease purchase The manager,Tony, personally came over while I was discussing my purchase with my salesman,Dave. I was very comfortable with their knowledge, and cari The manager,Tony, personally came over while I was discussing my purchase with my salesman,Dave. I was very comfortable with their knowledge, and caring professional demeanor. My experience was easy and not stressful. More

Great customer service Everyone was so helpful there. All my questions were answered with a smile. My service person even got in my car to reprogram my locks for me. Everyone was so helpful there. All my questions were answered with a smile. My service person even got in my car to reprogram my locks for me. More

Trusted Dealership It was a great experience and they all made the purchasing experience smooth. I never felt pressured and the agent himself made me feel that I was not It was a great experience and they all made the purchasing experience smooth. I never felt pressured and the agent himself made me feel that I was not taken for granted. More