Muller Honda of Gurnee
Gurnee, IL
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Are you an experienced buyer? Buy at Muller If you know the car you want and are shopping dealers to get your best price, Muller is going to deliver for you. I hunted the Accord Hybrid configura If you know the car you want and are shopping dealers to get your best price, Muller is going to deliver for you. I hunted the Accord Hybrid configuration that I wanted across four states - it was a tough one to find, as Hybrids aren't plentiful. Alan L. located two such cars only to find out that they were already spoken for: No worries. Muller kept the terms of our deal even as Honda built the vehicle I wanted four weeks later and provided an entirely hassle-free, professional experience from start to finish. I'm usually the kind of buyer who likes to make F&I folks squirm when they sell me stuff I do not want: Alan and Brian figured out I was a no-nonsense buyer and just got straight to business of buying the vehicle, which is probably the first buying experience of five where that's happened for me. Muller gave the best price (other Honda dealers were resigned to lose this deal to Muller when I cross-shopped it - they knew they were not in the game at Muller's price) and backed it up with a terrific buying and delivery experience. This is what the modern car-buying experience ought to be: Know what you want, recognize the value of a good price, find a dealer willing to go an extra mile to work with you while getting the exact product you want, and then making the last bits as seamless as possible. I even had my 4-year-old son along for the delivery and was worried he'd get flustered because these things can take some time: he had a blast and we were out of there in short order. I'd buy here again. More
First Oil Change I arrived on time. Got a friendly welcome. Job done in a timely manner. I always go to my Honda dealership for leasing and service. ALWAYS satisfi I arrived on time. Got a friendly welcome. Job done in a timely manner. I always go to my Honda dealership for leasing and service. ALWAYS satisfied!! More
Awesome experience! From the moment we pulled in to the parking lot we felt very welcomed! People say that’s how dealership demeanor is suppose to be so that they can mak From the moment we pulled in to the parking lot we felt very welcomed! People say that’s how dealership demeanor is suppose to be so that they can make money, but the Muller team is SO very different! Even our 9 year old daughter had fun there!!! Loved everything about Muller and we plan on buying another new car from them in the next couple of years! Dave (Krochmal) was awesome!! Friendly, funny, attentive and knew EXACTLY what we wanted! Such kind, genuine people from beginning to end! We love our new Honda, and our new Muller Family! More
Awesome Salesman Chris Mitchell could not possibly have been more welcoming, accommodating, or efficient. Answered every question we had and anticipated some Salesman Chris Mitchell could not possibly have been more welcoming, accommodating, or efficient. Answered every question we had and anticipated some we did not think to ask. And he took care of all the details so that shortly after first appearing on the lot, just to get some brochures, we were driving home in our new Honda CR-V! Can't say enough good things about this entire experience. Full disclosure: Not related to anyone at Muller Honda of Gurner! Just happy. More
I never felt pressured from the salesman I stopped at mueller dealership this past Saturday due to a phone call inquiring if I was interested in trading in my 2015 crv. No pressure was ever p I stopped at mueller dealership this past Saturday due to a phone call inquiring if I was interested in trading in my 2015 crv. No pressure was ever put on me to upgrade but it seemed like a good idea due to my current car getting up in miles. More
Great People! Great Experience! This dealership did not disappoint. They take the time to answer all questions and address any concerns. Such a great experience from Nick Kretsch i This dealership did not disappoint. They take the time to answer all questions and address any concerns. Such a great experience from Nick Kretsch in Sales, Sales Manager Tony Pescatore and Finance/Business Manager Eric Bass. Even the "Add-ons" guy, as I like to call it, Don Becker was great. Options are explained without any pressure to buy. (They are definitely "not" your typical pushy salesmen) If ever in need of a new or used vehicle and would like to be treated the right way, I would highly recommend stopping by Muller Gurnee and asking for Nick Kretsch. More
Another good visit Took care of everything that was needed and helped us by pointing out other things that we needed to address during our visit to get service. Took care of everything that was needed and helped us by pointing out other things that we needed to address during our visit to get service. More
Car Service I brought in my Honda CRV in for service and was pleased with the service I received. They took care of everything and made recommendations that I was I brought in my Honda CRV in for service and was pleased with the service I received. They took care of everything and made recommendations that I was glad to be made aware of. They also found me coupons to reduce the cost which was very reasonable. I will continue to bring my vehicle to Muller. More
New Honda Honda has great service & sales team. Nick & Eric we’re a great help. Got me into a new Honda right away. Didn’t even have a long process either. I wo Honda has great service & sales team. Nick & Eric we’re a great help. Got me into a new Honda right away. Didn’t even have a long process either. I would definitely recommend the both of you! Thank you again! More
Awesome Wonderful service, they took care of us right away!! And the whole process was great! Eric and Dave were just wonderful and so helpfull through all th Wonderful service, they took care of us right away!! And the whole process was great! Eric and Dave were just wonderful and so helpfull through all the process of getting a new car!!! More