Muller Honda of Gurnee

Fast & Friendly Making my appointment online is fast and easy. I drive in @ my appointment time, give them my keys and tell them my name. 30 mins later I Drive out Making my appointment online is fast and easy. I drive in @ my appointment time, give them my keys and tell them my name. 30 mins later I Drive out a happy customer! Outstanding! More

Very helpful We had never purchased a new car before but Dave and everyone at the dealership made it very easy for us. They answered all our questions and helped u We had never purchased a new car before but Dave and everyone at the dealership made it very easy for us. They answered all our questions and helped us get the exact car we wanted. Would recommend Muller Honda of Gurnee to anyone. More

Oil change The service team is always courteous and professional. When additional work is needed I am always informed with thorough explanation and expected cost The service team is always courteous and professional. When additional work is needed I am always informed with thorough explanation and expected cost and time which is always helpful. More

Smooth car buying experience Got some quotes from deals in WI where I live and Muller beat that price over the phone !!! Got there signs some paper and was out the door in no tim Got some quotes from deals in WI where I live and Muller beat that price over the phone !!! Got there signs some paper and was out the door in no time. No hidden charges or surprises. No high pressure sales tactics. More

Honda Service - Oil Change for new care Thanks for having such a nice waiting area and helpful service The time for the service was just about right. I would recommend Muller to my friends Thanks for having such a nice waiting area and helpful service The time for the service was just about right. I would recommend Muller to my friends and family. More

Standard checkup and oil change Excellent response and service. Always meets my expectations. The customer service team understands what I am looking for and provides me with what fe Excellent response and service. Always meets my expectations. The customer service team understands what I am looking for and provides me with what feels to me to be personalized service. More

Solid sales and delivery experience Started my search at this dealer and met Nick. As a salesperson, Nick was knowledgeable and straight forward in his approach. We discussed the optio Started my search at this dealer and met Nick. As a salesperson, Nick was knowledgeable and straight forward in his approach. We discussed the options on the vehicle and I informed him that I was going to approach other dealers as well. He agreed and looked forward to competing for my business. I sent out requests for pricing and information to 3 other dealers. Nick's deal wasn't the lowest but it was the most comprehensive "out the door" price. When we stopped in to seal the deal, the deal price was honored without issue. Like any dealer, there is a profit motive, but it wasn't obnoxious or underhanded. We haven't tested the service department yet, but so far we're quite satisfied. More

Excellent service Good job at keeping me informed of what was going on. Appointment was fast and all service people and cashier were very helpful courteous, and profes Good job at keeping me informed of what was going on. Appointment was fast and all service people and cashier were very helpful courteous, and professional. More

Quick and accommodating The service guys here, at least at 7am on a Tuesday, are pretty okay. I got a "free" dab of paint on a ding from a paint-patch kit I didn't have to bu The service guys here, at least at 7am on a Tuesday, are pretty okay. I got a "free" dab of paint on a ding from a paint-patch kit I didn't have to buy, for the low low price of a maybe not super nessary $15 tire rotation (that was also $5 off.) Honestly, dudes have tried to pull worse at Honda dealerships, and at least the road salt won't rust my brand new car. More

Quick service, no appointment I came in for an oil change and tire rotation and was finished in under an hour with no appointment, including a complete inspection which revealed an I came in for an oil change and tire rotation and was finished in under an hour with no appointment, including a complete inspection which revealed another problem. (Rear brake pads worn) Thanks More