Muller Honda of Gurnee

Major repair I have all my service work done a Muller Honda in Gurnee and have always been very satisfied with the work and the staff. My most recent experience in I have all my service work done a Muller Honda in Gurnee and have always been very satisfied with the work and the staff. My most recent experience involved major engine repair. The staff was successful in obtaining a warranty extension from Honda which was very significant and expertly completed the repairs as they always do. A big thank you to the technicians and to Service Advisor Chris! More

Quick service , but I had made an appointment online. Overall review was quick and I was given some suggestions for additional maintenance items yo be performed an , but I had made an appointment online. Overall review was quick and I was given some suggestions for additional maintenance items yo be performed and was told it would take about 45 minutes. Completed as promised. More

Oil change review Like the last time Al was super helpful and efficient He remembered me from last time, updates on the progress of the service process and was a real Like the last time Al was super helpful and efficient He remembered me from last time, updates on the progress of the service process and was a real pleasure to deal with More

Great experience Chris had everything wrapped up in less than 3 hours, from walking into the dealership to driving away in our new car. We could not have asked for a b Chris had everything wrapped up in less than 3 hours, from walking into the dealership to driving away in our new car. We could not have asked for a better or easier experience. More

Burnout On a recent vacation trip, the fan motor for my climate control system burned out. Actually I was not sure what happened. Alan in service explained th On a recent vacation trip, the fan motor for my climate control system burned out. Actually I was not sure what happened. Alan in service explained that they would diagnose the problem but may have to order parts. This turned out to be the case and the replacement parts were put in today, two days after the technical diagnosis. The only reason, I didn’t give five stars is that the technician left the bolts attaching the glove box off. I had to watch a you tube video on how to reattach them but I was able to do it myself. More

Service for Honda CRV Took me in last minute and everyone was very accommodating. The service department kept me advised of everything that needed to be done and kept the c Took me in last minute and everyone was very accommodating. The service department kept me advised of everything that needed to be done and kept the cost low. More

Great service I received great service at Muller Honda. In and out in 30 minutes, the crew was both efficient and friendly.. I would highly recommend Muller Honda. I received great service at Muller Honda. In and out in 30 minutes, the crew was both efficient and friendly.. I would highly recommend Muller Honda. More

Purchase of Accord Experience was great. Well organized and professional. All the people were great to work with. All of our questions were answered and the process w Experience was great. Well organized and professional. All the people were great to work with. All of our questions were answered and the process went very quickly. More

Everyone is always pleasant and on time They are on time and ready for you for your appt. and always friendly. Also, will always honor coupons if you ask for them especially if you need addi They are on time and ready for you for your appt. and always friendly. Also, will always honor coupons if you ask for them especially if you need additional work. More

2019 Pilot Purchase My wife and I recently purchased our second Pilot from Muller of Gurnee, despite the fact we have Wilde Honda twenty minutes from our home. The willi My wife and I recently purchased our second Pilot from Muller of Gurnee, despite the fact we have Wilde Honda twenty minutes from our home. The willingness to work with us on pricing, along with the overall friendly, professional attitudes, made my car purchasing experience top notch. I would most definitely recommend the staff at Muller to anyone looking for a Honda. More