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Muller Honda of Gurnee

Gurnee, IL

4.8
593 Reviews

7000 Grand Ave

Gurnee, IL

60031

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Showing 593 reviews

October 24, 2018

Great service Quick and easy to set up an appointment online. Service staff was readily available when I pulled in and took care of me right away. They confirmed my More

by tj.strickling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honestly I don't remember his name but he was polite and courteous.
Oct 25, 2018 -

Muller Honda of Gurnee responded

Thank you tj.strickling! We appreciate you trusting us with your awesome new Honda and look forward to working with you for many more miles to come.

October 24, 2018

Tire replacement After having a tire blow out on my new 2019 Honda Ridgeline Truck , I went to my dealer Muller Honda. They were very helpful with getting me a new tir More

by ALT4TWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levin
Oct 25, 2018 -

Muller Honda of Gurnee responded

ALT4TWO, thank you! We are happy we were able to help you get back on the road safely and quickly. Enjoy your Ridgeline - it's an awesome ride for this time of year!

October 24, 2018

Thanks Alan! I started going here because I used to work nearby. Now that I switched jobs, its still worth the trip to come here. Excellent customer service. More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Laudonckas
Oct 25, 2018 -

Muller Honda of Gurnee responded

author, we are so happy to hear that you trust us with your vehicle to make the trip! Thank you for leaving your kind feedback and come see us anytime we can be of assistance.

October 22, 2018

Jason and David are AWESOME! Muller in Gurnee is fabulous! Their facilities (showroom, waiting area, etc) are excellent, but mainly we keep coming back because of people like Davi More

by BillR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fosdick, David Krochmal
Oct 22, 2018 -

Muller Honda of Gurnee responded

Hi BillR - Well, we know at least two people who will be thrilled to read this fantastic review! We will certainly pass along the highest praises (the extra vacation is out of our hands though! :) ) Thanks so much for taking the time to make our day!!

October 22, 2018

Always Great Service! Every time I bring my 2017 Honda Civic Hatchback in for any type of service I am treated by a wonderful staff. I live 20 miles away from Muller Ho More

by MBROCKHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reed
Oct 22, 2018 -

Muller Honda of Gurnee responded

Hi MBROCKHOFF - Your loyal patronage of our service department means the world to us! Thank you so much for continuing to choose Muller Honda of Gurnee. You are very much appreciated!

October 22, 2018

Consistently Good Service This is my second Honda. I bought it from this dealer because of their excellent service department. They are courteous, explain things and keep my ca More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fosdick
Oct 22, 2018 -

Muller Honda of Gurnee responded

Hi mb - Thank you for coming back to Muller Honda of Gurnee. Congratulations on your new Honda!! We look forward to providing excellent service for you for years to come!!

October 22, 2018

Absolutely Awesome Jason in service is awesome! He is great at he job, very knowledgeable, patient with customers, very detailed and professional. I go to gurnee Honda b More

by muscbuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reed
Oct 23, 2018 -

Muller Honda of Gurnee responded

Hi muscbuf - No YOU'RE awesome!! : ) Thank you so much for choosing Muller Honda of Gurnee for your service - we'll be certain to pass along your kind remarks to Jason.

October 20, 2018

Great experience! It was a pleasure to do business with Mr. Arias, he was available to us 100% with all the info and prompt us in every step we needed to take. Great jo More

by linalandivar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arias
Oct 22, 2018 -

Muller Honda of Gurnee responded

Hi linalandivar - Thanks for letting us know how we're doing! We'll be sure to pass along your glowing review to Mr. Arias and the rest of our team.

October 19, 2018

Fabulous Amazing staff. Helpful and polite. Mark did his best to assist me with making sure that I understand each and every feature of my car More

by ANJALI.PATEL2296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abhraham
Oct 23, 2018 -

Muller Honda of Gurnee responded

Hi ANJALI.PATEL2296 - Thank you so much for taking the time to leave us a review. Congratulations on your new vehicle!! We'll be sure to pass along your kind remarks to Mark.

October 19, 2018

Service guy was awesome Service team was great. I will go back next time my car is due for service. Free coffee isn't bad either. Thanks again Honda. More

by M.LYNN2505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Reed
Oct 22, 2018 -

Muller Honda of Gurnee responded

Hi M.LYNN2505 - We're so happy you like our coffee (and our service!) Thank you so much for taking the time to leave a review. We appreciate you!

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