Muller Honda of Gurnee
Gurnee, IL
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Great buying experience We took our time purchasing our Honda Pilot. We test drove many cars at different dealerships. What made Muller stand out was their responsiveness t We took our time purchasing our Honda Pilot. We test drove many cars at different dealerships. What made Muller stand out was their responsiveness to our needs for a specific car and price range. We test drove several cars over a few weeks at Muller and the there was no pressure to purchase. It was a very laid back buying experience. David did an excellent job showing us the features and was well versed in how we would use them. Jacqueline also did a great job sending us cars in our price range and we exchanged many text messages which worked well for us. More
Good oil change I was 15 minutes late for my appointment due to some unexpected construction but the service team fit me in anyway. The oil change was quick, they was I was 15 minutes late for my appointment due to some unexpected construction but the service team fit me in anyway. The oil change was quick, they washed the car, and we were on our way. More
Value, convenience and professional courteous service Quality work for a reasonable price at times convenient to me. Everyone is very professional and courteous explaining everything in detail before work Quality work for a reasonable price at times convenient to me. Everyone is very professional and courteous explaining everything in detail before work is done. I feel safe and confident having them maintain my Honda. More
Service and oil change No pickup or drop service availability for service s or oil change. Saturday appointment s are hard to get. Had difficulties in esolving the tire pres No pickup or drop service availability for service s or oil change. Saturday appointment s are hard to get. Had difficulties in esolving the tire pressure indicator ilight glowing when notified during multiple oil change visits. More
Oil Change I go to Chris every time I come to get my oil changed. He has amazing customer service and never tries to sell me on anything that’s not needed. He ex I go to Chris every time I come to get my oil changed. He has amazing customer service and never tries to sell me on anything that’s not needed. He explains what’s going on and what’s needed to me in a way I’ll understand. He makes my experience at muller Honda Gurnee always an enjoyable one. Thanks Chris! More
Excellent service Excellent service. Appreciate the friendly customer service and the quickness of the service. Answered any questions I had and explained everything th Excellent service. Appreciate the friendly customer service and the quickness of the service. Answered any questions I had and explained everything thoroughly. Will come back again More
Great Service I have owned a Honda Accord since 2016 and recently traded up to a 2018 and have used Muller Honda of Gurnee exclusively as my service center and ne I have owned a Honda Accord since 2016 and recently traded up to a 2018 and have used Muller Honda of Gurnee exclusively as my service center and never have any issues. They are accommodating and always get me taken care of whether I have an appointment not. Their service agents are great to work with and always personable and informative. More
Great service! I had a very positive experience at Muller Honda. Not only did they repair my tire quickly, but they did it for free! They also were very kind to my o I had a very positive experience at Muller Honda. Not only did they repair my tire quickly, but they did it for free! They also were very kind to my one year old daughter and gave her a balloon and paper, which made her very happy. We will definitely use Muller Honda in the future! More
2017 Pilot Have owned Pilots and Accords for 10-20 years and have always had great service, Came in for an oil change and was in and out very quickly, nice work. Have owned Pilots and Accords for 10-20 years and have always had great service, Came in for an oil change and was in and out very quickly, nice work. More
Oil change was quick and new part was ordered Every time my vehicle needs servicing I am greeted by a friendly service technician who is available to answer any questions I may have. I chose to p Every time my vehicle needs servicing I am greeted by a friendly service technician who is available to answer any questions I may have. I chose to purchase my new Pilot at Muller Honda because of the wonderful service department. I previously owned an Odyssey and chose to stay with Muller Honda because of their service department. More