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Muller Honda of Gurnee

Gurnee, IL

4.8
593 Reviews

7000 Grand Ave

Gurnee, IL

60031

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Showing 593 reviews

October 29, 2018

Great buying experience We took our time purchasing our Honda Pilot. We test drove many cars at different dealerships. What made Muller stand out was their responsiveness t More

by HondaPilotDriver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Krochmal, Jacqueline Sayer
Oct 30, 2018 -

Muller Honda of Gurnee responded

Hi HondaPilotDriver - Congratulations on your new Honda Pilot! Thanks for sharing a review with us and for giving such kind praise to David and Jacqueline!

October 29, 2018

Good oil change I was 15 minutes late for my appointment due to some unexpected construction but the service team fit me in anyway. The oil change was quick, they was More

by luppi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Oct 30, 2018 -

Muller Honda of Gurnee responded

Hi luppi - Thank you for the review! We're happy to have an opportunity to serve you and we look forward to your next visit.

October 28, 2018

Value, convenience and professional courteous service Quality work for a reasonable price at times convenient to me. Everyone is very professional and courteous explaining everything in detail before work More

by DPAPAIOANNOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wrublik
Oct 29, 2018 -

Muller Honda of Gurnee responded

Hello DPAPAIOANNOU - We're so grateful for this glowing review! Thanks for choosing us and for taking the time to let us know how we are doing.

October 27, 2018

Service and oil change No pickup or drop service availability for service s or oil change. Saturday appointment s are hard to get. Had difficulties in esolving the tire pres More

by Catchchandu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski, Dan Hammond
Oct 29, 2018 -

Muller Honda of Gurnee responded

Hi Catchchandu - Thank you for providing feedback about your recent visit to our service department. If there is anything we can do to better assist you at this time please reach out to us directly at mullerhondahp@gmail.com

October 26, 2018

Oil Change I go to Chris every time I come to get my oil changed. He has amazing customer service and never tries to sell me on anything that’s not needed. He ex More

by MNAUMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris/William Harrison
Oct 26, 2018 -

Muller Honda of Gurnee responded

MNAUMAN0, thank you for taking the time to leave your feedback! We are so happy to hear that you trust Chris with your vehicle - he is a great part of our team and we are thankful to have him here. We're looking forward to seeing you again for your next regular service!

October 26, 2018

Excellent service Excellent service. Appreciate the friendly customer service and the quickness of the service. Answered any questions I had and explained everything th More

by aligenza1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 26, 2018 -

Muller Honda of Gurnee responded

Thank you, aligenza1! We appreciate you taking the time to provide some feedback and are happy to hear you enjoyed working with Mark and the rest of our team. Please let us know how we can be of assistance in the future!

October 26, 2018

Great Service I have owned a Honda Accord since 2016 and recently traded up to a 2018 and have used Muller Honda of Gurnee exclusively as my service center and ne More

by jazzfan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Oct 26, 2018 -

Muller Honda of Gurnee responded

jazzfan1, thank you for leaving a review for us! We are happy to hear you had a good experience with George and the rest of our team, and we hope you're enjoying your new Honda! Come see us whenever we can help you with your Honda needs.

October 26, 2018

Great service! I had a very positive experience at Muller Honda. Not only did they repair my tire quickly, but they did it for free! They also were very kind to my o More

by BETTISRACHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Arias
Oct 26, 2018 -

Muller Honda of Gurnee responded

BETTISRACHEL, thanks for your feedback! Getting you both back on the road safely and quickly was top priority, and we are happy you both had a good experience with our team. We're looking forward to working with you in the future!

October 26, 2018

2017 Pilot Have owned Pilots and Accords for 10-20 years and have always had great service, Came in for an oil change and was in and out very quickly, nice work. More

by BLUETO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Oct 29, 2018 -

Muller Honda of Gurnee responded

Hi BLUETO1 - Thank you for your loyalty to Honda! We're so pleased that you chose Muller Honda of Gurnee for your service. Thanks for taking the time to leave a review!

October 25, 2018

Oil change was quick and new part was ordered Every time my vehicle needs servicing I am greeted by a friendly service technician who is available to answer any questions I may have. I chose to p More

by BUCKINGHAM2700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harrison, Jasen Lumpkins
Oct 25, 2018 -

Muller Honda of Gurnee responded

BUCKINGHAM2700, thank you for leaving a review for us! We are happy to hear that you enjoy working with our service team, especially Jasen and Chris, and will be sure to pass along your remarks to them. We hope you continue to enjoy your gorgeous Pilot for many more miles!

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