Muller Honda of Gurnee

Easy/Great Nick Reed was incredible, very easy and made it a very enjoyable experience. I would recommend friends to work with Nick Reed. Best time I had buying Nick Reed was incredible, very easy and made it a very enjoyable experience. I would recommend friends to work with Nick Reed. Best time I had buying a car. More

Awesome experience It’s was great experience to buy car from Muller Honda. Great staffs and prices. I recommend to my friends and family to buy car from Muller Honda. It’s was great experience to buy car from Muller Honda. Great staffs and prices. I recommend to my friends and family to buy car from Muller Honda. More

Service quality has gone down over past few years Have been coming here for over 10 years, service has gone down. The quality is not there. You are not even acknowledged when you drop ok off your car Have been coming here for over 10 years, service has gone down. The quality is not there. You are not even acknowledged when you drop ok off your car for a scheduled service appointment. Started looking elsewhere for my car needs. More

Recall on my 2018 Accord. Courteous and friendly service was done for the recall of my 2018 Accord. And even though I was a little late for my appointment, and they were very Courteous and friendly service was done for the recall of my 2018 Accord. And even though I was a little late for my appointment, and they were very busy, I still did not have to wait very long for the job to be finished. A thorough explanation was also given for the work done and the reason. More

Awesome place This dealership is one of the best I've ever been to. My wife and I bought a car without a problem. They were very honest on everything. The whole sta This dealership is one of the best I've ever been to. My wife and I bought a car without a problem. They were very honest on everything. The whole staff's service were nice. Definitely recommend this place. More

Experiences at Honda of Gurnee So, to start this off. I bought my car here and De Rosa was a pretty good business man so that was good. I signed 10miles on the car when it actually So, to start this off. I bought my car here and De Rosa was a pretty good business man so that was good. I signed 10miles on the car when it actually had 20 with the one I was given, nothing big just thought I’d put that there. But, where the star rating comes from is I thought going to a Honda Dealership for service on a Brand New Civic would be perfect sense, well I’ve been there a few times, and I mean like 3 times, and each had some kind little issue. I forget the very first one, but the 2nd time they forgot to put a cap back on after changing the oil which gave my car a weird and loud noise. Same exact thing happened to my brother luckily he caught it on time before leaving the dealership as he was aware of my experience. The 3rd time which was very recently, was that they felt the need to remove my coffee cup out of the cup holder and lay it on the my passenger seat. Why? No clue why it would bother them if you ask me. Most of my work is done at Honda Of Kenosha because of these experiences at this location. More

Mixed experience I gave 4 stars for my latest oil change appointment. I was very impressed with service (in a positive way), but, there was small disappointment - they I gave 4 stars for my latest oil change appointment. I was very impressed with service (in a positive way), but, there was small disappointment - they did not wash my car. Yes, I am very picky customer and expected that my car washed at the end of the service. They actually have big note posted on the counter that stated "if you do not want you car to be washed, please tell us...". So, as a default I assumed that my car will be washed, but it was not... When I see my car ready to be picked up (dirty as is was), I did not mentioned car wash because I was in a hurry, and have to leave for work. Well, lesson learned - next time I will specifically ask for car wash, no assumption that it is part of the package. Again, other than that service was excellent and I am very satisfied how I was treated as a customer. Many thanks. More

Excellent purchase experience! Our purchase experience at the Muller Honda Gurnee facility was an exemplary experience! Dave Krochmal did an excellent job of working out a lease tha Our purchase experience at the Muller Honda Gurnee facility was an exemplary experience! Dave Krochmal did an excellent job of working out a lease that allowed me to trade off an unwanted vehicle and get the debt built into my lease so in three years....VOILA! No more car debt! Thanks to Eric Bass in finance who made the deal work! A great bunch of folks who really care about the customer! More

Easy I've been leasing cars with David for the past 7 years. It is always super easy and super quick! I would recommend David to anyone looking for headac I've been leasing cars with David for the past 7 years. It is always super easy and super quick! I would recommend David to anyone looking for headache free experience. More

Service Very satisfied in every aspect of the service I received. Service was completed in a very timely manner I thought I would be there a lot longer than I Very satisfied in every aspect of the service I received. Service was completed in a very timely manner I thought I would be there a lot longer than I was. More