Muller Honda of Gurnee

This dealership was professional and welcoming from the moment I arrived. They went out of their way to make me feel comfortable and the whole process went smoothly. I highly recommend this dealership moment I arrived. They went out of their way to make me feel comfortable and the whole process went smoothly. I highly recommend this dealership More

We walked into the dealership knowing what car we wanted and what deal we would accept. Immediately we were greeted by Ozzie. He was kind and polite. He helped make sure we felt comfortable with the deale and what deal we would accept. Immediately we were greeted by Ozzie. He was kind and polite. He helped make sure we felt comfortable with the dealership and the process. We definitely got the deal we were looking for and it took the exact amount of time we were willing to spend making the deal. Josh helped us with all of the finance paperwork. He explained all of the additional add on options available for out purchase and we chose what was right for us without feeling pushed into anything that we did not want. Edna closed out our visit by helping us get all of the tech and safety features set ip and personalized. Her expertise was helpful in us getting the car ready to be specialized for us. Muller Honda is an exceptionally trustworthy dealership and the employees we met during our latest visit are professional, kind and overall exceptional. More

The experience worked out with a very affordable deal, and I got the car I wanted. and I got the car I wanted. More

Excellent CS with Raul assisting me. I left a happy person and the car I wanted I left a happy person and the car I wanted More

I inquired on a new 2025 Honda Odyssey EX-L through Muller's website and almost immediately Michelle Brown, Sales Consultant, emailed me and followed up with a phone call. I appreciated her promptness Muller's website and almost immediately Michelle Brown, Sales Consultant, emailed me and followed up with a phone call. I appreciated her promptness as I was serious about purchasing a vehicle within the week. I was impressed that Michelle knew her product, could intelligently answer my technical questions, promptly returned phone calls/emails and simply didn't waste my time! She offered me a very competitive price and a fair trade in value for my vehicle. We quickly put a deal together and I was able to pick up the new van a few days later. Michelle worked very hard to make sure that the whole process went as quick and smooth as possible. I also want to recognize Edna Velasco, Delivery Specialist. She assisted me in setting up the electronics and showing me where things were in my new Honda Odyssey. I would have spent way too much time looking things up in the manual without this value-added service. I am not supercomputer techy and if I had to sync up my phone to the vehicle's computer on my own, I would not have been thrilled. Plus, I really don't want to drive off the dealer's lot when it is dark and raining, not knowing how to activate the lights, windshield wipers, ventilation system, etc. I didn't get this value-added service when I purchased my new Toyota Sienna from a different dealer a few years ago, but it makes all the difference to the customer. The bottom line is that the employees make Muller who they are. As the customer, I had A LOT of other Honda dealers I could have done business within a small radius to Muller. But the service that Michelle and Edna provided right out of the gate sealed the deal for me. High five to them! More

From finding the car that I wanted to negotiating the deal over the phone to reserving the car to getting the detailed quote to completing the purchase, buying here was the best experience I’ve had purch deal over the phone to reserving the car to getting the detailed quote to completing the purchase, buying here was the best experience I’ve had purchasing a car. Muller delivered top-notch service and made the purchase process a breeze. Will definitely come back for the next car. More

The sales and service provided by the staff was terrific. No nonsense price was very good in comparison to 8 other dealerships. Overall, , really nice car buying experience and worth the drive from the West No nonsense price was very good in comparison to 8 other dealerships. Overall, , really nice car buying experience and worth the drive from the Western suburbs. More

Looking for a Honda don’t visit any other dealership this is where you want to purchase for many reasons. Best deal, friendly, no pressure. Berne & Sumrit great to work with! is where you want to purchase for many reasons. Best deal, friendly, no pressure. Berne & Sumrit great to work with! More

Very helpful staff that really know their vehicles. Went over features of the car in great detail. Went over features of the car in great detail. More