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Muller Honda of Gurnee

Gurnee, IL

4.8
593 Reviews

7000 Grand Ave

Gurnee, IL

60031

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Showing 593 reviews

December 16, 2018

oil change It was a very positive experience. Chris was very positive person and was eager to help, as it was my first experience with Muller Honda of Gurnee. More

by blteser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Wrublik
Dec 17, 2018 -

Muller Honda of Gurnee responded

Thank you, blteser. We'll be sure pass this along to Chris for you! We'll see you for your next service appointment!

December 15, 2018

oil change Quick, my filters needed changing, were original. took about 45 min. not bad not much more to say, it was a simple oil change and tire rotation More

by SNORKEYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levin
Dec 17, 2018 -

Muller Honda of Gurnee responded

SNORKEYH, thank you for your review! We were proud to get you in and out quickly and happy to hear you had a great experience. We'll see you next time!

December 14, 2018

Years of service I have a 2008 Accord that I have been bringing to this dealership since 2009. The staff has always been helpful and more than friendly! So much so, a More

by dtemple1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 14, 2018 -

Muller Honda of Gurnee responded

Thank you for your review, dtemple1! We're always happy to serve you and enjoy seeing you and your family. We look forward to many more years!

December 14, 2018

Fix door lock and latch lock Handled in very professional and timely manner. Chris Harrison is always a pleasure to work with on servicing my car. Work was completed in a timely More

by stacey5523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harrison
Dec 14, 2018 -

Muller Honda of Gurnee responded

Thank you for your feedback, stacey5523. We will be sure to pass this along to Chris for you. Come back to see us again for your next service appointment and we'll see you again soon!

December 13, 2018

Muller Honda - Great Service as Usual We've bought several cars here and bring them here for service too. They always so a great job with the service. Fair prices and excellent service. More

by CHRISCHIBUCOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service, David Krochmal
Dec 13, 2018 -

Muller Honda of Gurnee responded

CHRISCHIBUCOS, thank you for your review! We always appreciate the opportunity to work with you and are glad that you trust us with your business. We look forward to seeing you again!

December 12, 2018

Almost perfect but left the dealership and drove about a mile and had to return because they did not reset tire sensors after tire rotation. More

by 4HAMMBONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris wrublik
Dec 12, 2018 -

Muller Honda of Gurnee responded

4HAMMBONES, thank you for your review! We are glad that we were able to correct the tire issue and get you back on the road safely. Thank you for giving us the opportunity to right our wrong and make sure you received the best service. Please come see us again next time so we can roll out the red carpet for you!

December 12, 2018

Thorough and professional Chris is service was very polite and handled my repair professionally. He was in constant communication with me and even followed up a few days later More

by JESSICA130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service, Robert Tarello, George Bialkowski
Dec 12, 2018 -

Muller Honda of Gurnee responded

JESSICA130, thank you for your feedback. Chris is a fantastic part of our team, and he loves making sure all of our customers are safe and happy after major service. We are glad that you trust Chris and the rest of our team with your business, come back to see us anytime!

December 12, 2018

Very Helpful Everyone was very helpful and patient. Guided us through the process explaining at every step.. Well you could make the length exceptable for the rev More

by JERRYBAKER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pescatore
Dec 12, 2018 -

Muller Honda of Gurnee responded

JERRYBAKER30, thank you for your review! We're happy to hear you found a vehicle you like and look forward to seeing you for your service needs. (We'd make the required length smaller, but then where's the fun in that?) We hope you enjoy your holiday season!

December 12, 2018

Service center Staff are honest and hard working. Staff provide good customer service to clients. Waiting area is relaxing. Great job and fast. Very accommodating. More

by madonnayee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Dec 12, 2018 -

Muller Honda of Gurnee responded

Hi madonnayee, thanks for your feedback! We appreciate you trusting us with your Honda and look forward to seeing you at your next service visit.

December 12, 2018

Recall Service Work went very smooth Everyone at the dealership was very helpful and friendly. My car was ready sooner than I expected and the recall work was taken care of. More

by TJRYGIEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry don't have the names
Dec 13, 2018 -

Muller Honda of Gurnee responded

TJRYGIEL, thank you! We were happy to help you get back on the road quickly and safely. Let us know if you need any other service and enjoy your holidays!

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