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Muller Acura of Merrillville

Merrillville, IN

4.8
213 Reviews

3301 West Lincoln Highway

Merrillville, IN

46410

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Showing 213 reviews

August 27, 2024

Very professional dealership. Service advisor Matthew was friendly and knowledgeable. Service took more time than expected though. More

by Carl G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dotson
Aug 31, 2024 -

Muller Acura of Merrillville responded

Hello Carl, we're happy you found our staff to be so supportive during your experience here at Muller Acura of Merrillville. Please let us know if there is anything else we can do for you; we are more than happy to help! Nazar Martyniouk General Manager (219) 472-7000

August 12, 2024

In general service departments did nice work. But some it took quite long (3-4 j Hiiours) to complete normal service. More

by yongqinghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sobczak, Mike Powell, Chris Massa, Steve Minskov
Aug 16, 2024 -

Muller Acura of Merrillville responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (219) 472-7000.

August 08, 2024

I went in for a recall on my vehicle. I was given an awesome loaner - brand new with 2000 miles on it. Everyone that I interacted with was knowledgeable and polite. My car was returned cl More

by leinweber607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell
Aug 10, 2024 -

Muller Acura of Merrillville responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Nazar Martyniouk General Manager (219) 472-7000

August 04, 2024

Horrible service! I Started going to them for recalls on my vehicle & it went south. More

by Brookemommy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Sobczak, Mike Powell, Michael Chronowski, Chris Massa, Steve Minskov
July 31, 2024

Sebastian was extremely helpful with our CPO RDX purchase! Highly recommend this dealership!!! Excellent buying experience! More

by kschweig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Eierman
Jul 31, 2024 -

Muller Acura of Merrillville responded

Hello, we're happy you found our staff to be helpful during your experience here at Muller Acura of Merrillville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

This dealership is very professional and has exceptional service. I will recommend this dealer to many. More

by mmdamico35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian and Mr. Pierce were helpful as well, Carl Kmiec
Jul 25, 2024 -

Muller Acura of Merrillville responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care! Nazar Martyniouk General Manager (219) 472-7000

July 17, 2024

I scheduled my appointment ahead if time and they were ready for me when I got there. Hospitality was welcoming and the service was very professional. I will definitely go back there to have my car servi More

by rsemford
Recommend Dealer
Yes
Employees Worked With
Matthew Dotson
Jul 18, 2024 -

Muller Acura of Merrillville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Nazar Martyniouk General Manager (219) 472-7000

July 14, 2024

Was a very customer friendly establishment with ease and no complications Sebastian really set the bar high for your dealership so you guys should be thanking him for his hard work. More

by 69nathanial
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jul 16, 2024 -

Muller Acura of Merrillville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Muller Acura of Merrillville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Nazar Martyniouk General Manager (219) 472-7000

July 06, 2024

Carl is fantastic…. he’s responsive, a gentleman, and made the process as smooth as possible. More

by wtryhane1
Recommend Dealer
Yes
Employees Worked With
Al / Albert - also facilitated an easy / pleasant closing process…, Carl Kmiec
Jul 08, 2024 -

Muller Acura of Merrillville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Muller Acura of Merrillville! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2024

Love this dealership. My service rep was very nice and made me feel at home. Was late for appointment but quickly checked me in and got the work down on time. More

by mntiamoa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Dobson
Jul 03, 2024 -

Muller Acura of Merrillville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Nazar Martyniouk General Manager (219) 472-7000