Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Muller Acura of Merrillville
Merrillville, IN
204 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 204 reviews
February 27, 2022
My experience at this dealership has been the best I’ve went through more than any other dealership prior. If patience was a person, she would be named Maggie, and she was top of the line. I walked in with went through more than any other dealership prior. If patience was a person, she would be named Maggie, and she was top of the line. I walked in with my mind set on a specific vehicle and came out with something even better. She did not add any pressure nor did she throw me any “sales pitch” just to get me into a car. Everyone there was very welcoming and this is a place I would definitely recommend. More
by hamiltonpetrina
Employees Worked With
Maggie Gacek, John Desmet
February 25, 2022
Great customer service. Scheduling for service easy, service manager mike explains work being done so well. Love the car wash! Prices seem reasonable Scheduling for service easy, service manager mike explains work being done so well. Love the car wash! Prices seem reasonable More
by Dee
Employees Worked With
Mike Powell
February 25, 2022
Choosing my New MDX has always been an easy decision. The dealership is very professional, detailed but, more importantly fair. Carl has so much passion in selling cars. He has made the sales process exc The dealership is very professional, detailed but, more importantly fair. Carl has so much passion in selling cars. He has made the sales process exciting and informative. Muller Acura wants its drivers to be safe. But they also want all drivers to LOVE their new investment. I will always buy from Carl and Muller of Merrillville. More
by juliedonley
Employees Worked With
Matt Keammerer, Carl Kmiec, James Evans
February 16, 2022
This was our third new Acura MDX vehicle purchased through Muller Acura in Merrillville and each experience has been tremendous. Matt and Carl made the entire buying process feel like we were buying through Muller Acura in Merrillville and each experience has been tremendous. Matt and Carl made the entire buying process feel like we were buying from family. In today’s “having to order and wait environment”, Muller made it worth the wait. More
by Jim & Julie D
Employees Worked With
Matt Keammerer, Carl Kmiec
February 12, 2022
Couldn’t be more helpful. Not just the salesman, but also the manager. Way more than pleased with the experience I had. the manager. Way more than pleased with the experience I had. More
by tkruse
Employees Worked With
Joe Grisafi, John Desmet, James Evans, Charles Bournazos, Robert Kelly
February 12, 2022
Great service center! Super nice staff. Very helpful. Also have a comfy lounge. Much better than a quick lube place and about the same price! Also have a comfy lounge. Much better than a quick lube place and about the same price! More
by LKM
Employees Worked With
Mike Powell, Steve Minskov
February 12, 2022
Where do I start? First, I went to the dealership and my out of state license, passport, social security, or rn license was not enough for them. Went back on Monday after I switched my Nj license to Indiana out of state license, passport, social security, or rn license was not enough for them. Went back on Monday after I switched my Nj license to Indiana license. They didnt even bother to check my new license. This makes me think that because of some reason they thought I couldn't buy a car and somehow I was a fraud. I could care less since I needed a car and that's what matter to me. Later on, one of the car keys was missing. I was told a replacement was going be mailed to me. I have called the dealership and no answer. I would not recommend this dealership unless totally necessary like in my case. More
by katherinea
Employees Worked With
Charles Bournazos
February 10, 2022
Excellent service provided by Muller Acura. Appointment was easy to arrange and all my needs were provided by friendly staff in a warm clean environment. was easy to arrange and all my needs were provided by friendly staff in a warm clean environment. More
by ssmous
Employees Worked With
Steve Minskov
