Muller Acura of Merrillville

I totally recommend this dealership. One of the reasons why I am still an owner of an Acura is because of the service department at Muller Acura of Merillville. I always feel Like a VIP One of the reasons why I am still an owner of an Acura is because of the service department at Muller Acura of Merillville. I always feel Like a VIP. They are prompt to attend any concerns regarding my car. They work with my crazy busy schedule. Matt and Jaylen are AMAZING!!!!!!! Always a smile and a nice greeting, even know they are super busy they take 5 mins to listen to one of my crazy stories. Both of them are a great team. Muller Acura if Merrillville surpass my expectations for customer service. I don’t think there is another Acura dealership like Muller Acura iferrillville. Thank you for providing great service for the last 12 years and counting. More

Have bought 3 cars from this dealership. Their service is excellent, professional and right on time. Communication is top notch . Their service is excellent, professional and right on time. Communication is top notch . More

Jalann was a great service rep. He was very and communicative which I appreciate so much. He was very and communicative which I appreciate so much. More

Jalann provided great customer service on our recent visit. Part way thru long weekend trip, needed service for a tire that blew out on the highway. Called Jalann, he checked to confirm the tire was in visit. Part way thru long weekend trip, needed service for a tire that blew out on the highway. Called Jalann, he checked to confirm the tire was in stock and was ready to get someone working on it when we arrived. Appreciate the personal service. Thanks More

Jalen was great. Service is always great!I recommend Jalen as a service representative for all your needs Service is always great!I recommend Jalen as a service representative for all your needs More

Jalann my service rep, amazing! Robert the salesman, great! If you’re looking for great honest service, that go above and beyond! Those are your guys there! Would highly recommend. Robert the salesman, great! If you’re looking for great honest service, that go above and beyond! Those are your guys there! Would highly recommend. Everyone was so nice there but Robert and Jalann, wow. GREAT SERVICE! More

My wife has been researching luxury SUV’s for the past 2 years. She determined that the Acura MDX Aspec Advance was her first choice. We checked the Muller website religiously for months and stopped by the years. She determined that the Acura MDX Aspec Advance was her first choice. We checked the Muller website religiously for months and stopped by the dealership on two Sundays but could not find the model in the color scheme that we wanted. We finally decided to stop by when the staff was there (my wife does not tolerate high pressure sales people). Rick Ewing met us in the lot, listened to what we had to say ( my wife had done 2 yrs of research), and set us up for a test drive. We absolutely fell in love with the car. They did not have the color and interior that we wanted but found one at another dealer. Within a week they had our car. To our surprise, it had just been delivered and only had 75 miles when we picked it up. Rick guided us through the whole process, introduced us to the dealership manager and other staff, and at no time pressured us into purchasing anything that we didn’t want. To hijack a phrase, when we turn this car on, it returns the favor! We give Rick and everyone at Muller Acura 10 stars! More

We purchased a 2023 Acura TLX from Muller Acura in Sept of 2024. Our salesman, Carl Kmiec, was excellent to work with. If we were rating Carl on a scale of 1 to 10 he would get a 10 in all categories. He w of 2024. Our salesman, Carl Kmiec, was excellent to work with. If we were rating Carl on a scale of 1 to 10 he would get a 10 in all categories. He was helpful, professional, and very personable. We are happy with our experience with Muller Acura and Carl. Joe & Carol Copeland More

The service team is professional and respectful. They are prompt and responsive to questions. No hassle service They are prompt and responsive to questions. No hassle service More

I had a chip in my windshield and it was fixed beautifully. Really like dealing with Muller Acura!! beautifully. Really like dealing with Muller Acura!! More