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Mtn View at 153
Chattanooga, TN
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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816 Reviews of Mtn View at 153
May 20, 2024
I had a friendly agent with Jonathan and the financial team. They worked really hard to make my ownership happen with a 2019 Hyundai Tucson. team. They worked really hard to make my ownership happen with a 2019 Hyundai Tucson. More
by deborahsvensson
Employees Worked With
Jace was a big help from the financial team. , Ethan Hickman, Jonathan Slack
May 17, 2024
Very professional and listened to what we were needing as well as our budget. We will definitely shop their again the next time we need a vehicle. well as our budget. We will definitely shop their again the next time we need a vehicle. More
by rolltide1026
Employees Worked With
Sean Moses, Lane Kersey
May 15, 2024
I had a very good experience at MTN view salesman was very good and answered my questions Jace was salesman an sold me a very good car thank you. very good and answered my questions Jace was salesman an sold me a very good car thank you. More
by debuetow
Employees Worked With
Ethan Hickman, Nef Cedeno, April Broome, Jace Flatt
May 08, 2024
Great experience at this dealership. Randy Rhodes was very professional and helpful throughout the process. Thanks Mnt. View, and Thank you Randy. Randy Rhodes was very professional and helpful throughout the process. Thanks Mnt. View, and Thank you Randy. More
by defunkthestrings74
Employees Worked With
Bailey Nires, Randy Rhodes, Jace Flatt
May 05, 2024
great experience, loved how the workers was so nice and explained everything and if your in the market id recommend bailey she was amazing at getting us into a car today explained everything and if your in the market id recommend bailey she was amazing at getting us into a car today More
by shelbybrown388@gmail.com
Employees Worked With
Bailey Nires, Ethan Hickman
April 25, 2024
Jessie and the team was awesome with my wife and I. No pressure at all and they worked with us and got us into something we wanted. No pressure at all and they worked with us and got us into something we wanted. More
by armandosep
Employees Worked With
Ethan Hickman, Jessie Mercier, Jerry DeMary, Nef Cedeno
April 23, 2024
I have shopped here in the past over the years and had good experiences (including purchases) until my wife went to buy a car for our son. Sales guy was nice and everything seemed fine. However, they tack good experiences (including purchases) until my wife went to buy a car for our son. Sales guy was nice and everything seemed fine. However, they tacked on a $2200 "coating" charge to a $6600 car without ever verbally mentioning the price. And once the coating is on, they can't refund anything. It must be a magic coating. No doubt we should have read more carefully and the price was in the documents that were signed (in small print, but it was there). When my wife asked about why the loan price seemed so high, there was a kind of hand-wavey "interest" mentioned, but the real issue was the coating. You can't add an item which ups the cost of the car by a third while only including the price on written documents and feel good about how you're treating customers. When I saw the documents, we went in the next day to discuss this with them and it was clear we weren't the first to have a complaint about this issue. I can't claim we were defrauded. I'm sure they checked every box technically, but they've lost this customer. And I hope that others take my warning seriously. It sure feels like they were taking advantage of a female shopper. I feel terrible because I told my wife that I was sure they'd treat her well as I'd been treated well in the past. Live and learn, but $2200 is an expensive lesson. More
by UnhappyShopper
Employees Worked With
Sean Moses, Ethan Hickman, Jerry DeMary
