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Mtn View at 153

Chattanooga, TN

4.8
807 Reviews

6061 International Drive

Chattanooga, TN

37421

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807 Reviews of Mtn View at 153

November 25, 2020

Bailey was awesome and she did everything she could to get me in a new car today and she did... she was very friendly and patient with me More

by oshkeia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, Shaun Emery, Jace Flatt
Nov 29, 2020 -

Mtn View at 153 responded

We're glad to hear our Staff took such great care of you, Oshkeia! We hope we can continue to be of service to you down the road!

November 24, 2020

They have excellent service. They made my very first car buying experience amazing. I would definitely recommend them to my friends, family, and my coworkers. More

by Hillhannah16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gray, Shaun Gardner
Nov 29, 2020 -

Mtn View at 153 responded

Hello, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 24, 2020

Very pleased with how this dealership am treated my daughter. So many times used car dealers take advantage of young women but they treats her great. She told them what she wanted and what she was will More

by Shaneo68
Recommend Dealer
Yes
Employees Worked With
Jace Flatt
Nov 29, 2020 -

Mtn View at 153 responded

Hello, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 24, 2020

My wife and I bought a 2011 VW CC from Mtn. View for our daughter who was soon to be turning 16. Almost immediately we began to notice that the car had a serious problem that we couldn’t quite put a finger More

by Kevin W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Race Henderson, Ethan Hickman
Nov 29, 2020 -

Mtn View at 153 responded

Thanks for reaching out to us, Kevin. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing to give us another chance, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, Brandon Mathis, at 423-763-0369 ext 1305 and we will do our best to make this better.

Dec 15, 2020 -

Kevin W responded

After nine days of attempting to get Brandon to return my phone call, I decided to stop by the dealership to see if I could speak with him in person. After a short wait in the lobby I was able to speak with Brandon in his office, where he told me that he would speak with his manager either later that afternoon or early the next morning and then get back to me. This was six days and two unreturned phone calls ago. One of the most frustrating parts of this whole experience is waiting for Brandon to keep his word, which I have now learned to not expect. At this point there has been no resolution, only a more solidified knowledge that our next vehicle will not be purchased from this, or any other Mtn View dealership.

November 24, 2020

Thanks Jace and John for exceptional professionalism, customer service and flawless transition into a new Dodge Grand Caravan from Mountain View @153. Continued success, best wishes! More

by Jantrapnell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Moses, Jace Flatt, John Queen
Nov 25, 2020 -

Mtn View at 153 responded

We're glad to hear that everything was completed to your satisfaction, Jantrapnell! Please let us know if there is ever anything else we can assist you with. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2020

Sherise was awesome! The process went so quickly and seamlessly. They folks at this facility worked with my budget and got me into the vehicle I wanted. I love it! More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cherise Cornell, Shaun Emery
Nov 25, 2020 -

Mtn View at 153 responded

Congratulations on your new car, Stephanie! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Have a good day!

November 24, 2020

Jace Flatt was great to work with. He sent me all the information on multiple trucks and helped me find what I was looking for. Everything at the dealership went very smooth. I’ll definitely be recommend More

by rodburris1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Emery, Jace Flatt
Nov 25, 2020 -

Mtn View at 153 responded

Hi Rodburris, thank you so much for sharing your recent experience with us, Rodburris1! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Have a good day!

November 22, 2020

Thank you Race for helping me..I am so excited. Awesome experience. You guys really worked me to get the vehicle I wanted. Thank you More

by maryclay325
Recommend Dealer
Yes
Employees Worked With
Race Henderson, Shaun Emery
Nov 25, 2020 -

Mtn View at 153 responded

Hi Marclay, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing MtnView at 153 and we hope to see you again!

November 19, 2020

If you're looking for great prices and friendly faces, this is the place to go!! Thank you Travis Grey!! Love my new to me car!! More

by babygirl9604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gray
Nov 25, 2020 -

Mtn View at 153 responded

Hello, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2020

Great place to go if you need an affordable vehicle on a tight budget, the sales reps make you feel at home and treat you like family. More

by mikeybwazhere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gray
Nov 25, 2020 -

Mtn View at 153 responded

Hello, we are so happy to read such a great review! Feel free to reach out to us if you need anything. Have a wonderful day.

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