Mtn View Nissan of Dalton

Mikel at mountain view nissan of dalton ga. Made car buying a breeze. He was very helpful and came across as a honest person. Now the surprise I got in the mail from mountain view nissan of dalton g buying a breeze. He was very helpful and came across as a honest person. Now the surprise I got in the mail from mountain view nissan of dalton ga. Made it feel like dealing with family. Thank you for the box of homemade cookies. I also know they bent over backwards to get me approved. More

Unprofessional and rude, wasted half our morning. My wife and I drove an hour to check out a Titan Mtn. View of Dalton had posted for sale online. I used their online trade in valuation tool to see wh My wife and I drove an hour to check out a Titan Mtn. View of Dalton had posted for sale online. I used their online trade in valuation tool to see what they may be willing to pay for our low mileage late model trade in that is in near immaculate condition. No joke, I am not just saying our trade in is nice, it is a lady driven vehicle with complete maintenance records, and you could literally eat breakfast off of the top of the engine if you wanted too. Not to mention it is still under warranty. Only reason we were trading it in was to get a large truck we could pull a large trailer with. On our way down, I went ahead contacted my credit union and had pre-approval documentation for the deal based upon their online appraisal and online asking price for the truck. After test driving the vehicle and waiting about 30 minutes for the finance manager to decide how much he wanted to officially offer for our vehicle, they came back with an offer $1600 below their online tool evaluation, and $3K below what both KBB and NADA listed as average trade in values. I may have considered accepting at least the online evaluation offer, but not $3K below average trade in valuation. In fact I had already been offered NADA value for our car earlier in the week at another dealership, but we found an issue with the vehicle we were interested in, so did not close the deal. After trying to negotiate up to at least their online evaluation, the salesman told us that they had made a mistake on the price of the Titan we were interested in, and the finance manager was trying to recoup the cost by lowering our trade in valuation. The vehicle we wanted was already priced $500 above any book value that you check, so Im not sure how it was a mistake. Ultimately it was a total waste of an hour drive to look at a vehicle plus the time we were there and the drive home. Even though we were ready to make a deal and had pre-approval from our bank to purchase the truck, it did not matter to their manager. Based on the payment terms they showed us, they had obviously tacked on tons fees or adders to make a $42k deal turn into a $57k deal and were trying to use internal financing instead of the financing I brought with me. So basically they offered us a poor deal so they could turn us off and try to sell it for more to someone else. Offering $3k below average market trade-in value for a near immaculate late model low mileage trade-in was insulting to say the least. The vehicle we looked at was not even clean (truck had empty energy drink cans in the floorboard and mud all over it) but we were willing to overlook that due to it having all the options we were looking for and my wife just really liked it. I was surprised how rude and unprofessional the finance manager was, and how he obviously didn't care that he wasted our time. Needless to say they will not be getting our business on another $42k (or $57k) purchase anytime soon. You could have created a repeat customer, but instead decided to insult me and my wife and waste most of our morning. Live and learn I suppose. I will take my money elsewhere. Luckily there is no shortage of car dealerships that are willing to deal with customers who have great credit, nice trade-ins, and money to spend. I will say the salesman was nice and professional, but his hands were tied by the finance manager. He obviously didn't lie about the finance manager trying to make up for incorrect pricing as they raised the price of the vehicle by $4K online as soon as we left. Now its $4500 above book value, so good luck selling it for that anytime soon. More

This dealership is rediculous. We were wanting to upgrade to a 2020 Altima......My wife sent an inquiry and was told we were pre approved for 2% interest. She asked them before She drove to the dealership if to a 2020 Altima......My wife sent an inquiry and was told we were pre approved for 2% interest. She asked them before She drove to the dealership if they could get our payment at or below 430 a month and they said yes. Well she drove 30 min to the dealership for the salesman to tell her the lowest he could get her payment was 500 a month. This was the second time they done us this way. The sales person and the manager at this dealership could care less about gaining a customer but lining their pocket with profit and bonuses. Please do yourself a favor and find another Nissan dealer! More

Mountain view Nissan dalton gaThey said I was Mountain view Nissan dalton ga They said I was preapproved and to come in and pick and and go ,I drove 145 mins to the deal to tell me in 30 second t Mountain view Nissan dalton ga They said I was preapproved and to come in and pick and and go ,I drove 145 mins to the deal to tell me in 30 second they cant do nothing for me in second in the dealership ,they ran my credit so much that I cant ho no were else , and all there deals they say they have are all ABOVE 5000 OBOVE ANY DEALER ANYWERE ,I was treated WITH RACIST BY THE SALESMAN DIDNT EVEN WANTED TO HELP AND THE MANAGER ALREADY LEAVES AT 4PM SO HE DOESNT HAVE TO HEAR ANYTHING . I called all of there banks they told me they go trow they all told me that mouth tain nissan of dalton is not there customer no more ,and this is coming from there local banks regions,chase,SunTrust, I have friends working for them and they said anybody that bought there car there was told everything wrong about the deal and end up getting repo and destroying there credit ,SO GIVE UR SELF A FAVOR DONT GIVE THESE RACIST AND CHEATING DEALERS UR HARD EARN MONEY OR TIME OF THE DAY ,I went next door to toyota and they got me done in half hour with honesty and respect and even there manager told me the same horrible things about the mountain view dalton Nissan hie there customer come to them after they dishonestly being them in and running there credit score down to 40- so please drive right by them ,thank you I hope this helped anyone from making any future mistake with these horrible people taking hard More

Eric Hefner was the most professional salesman I have ever dealt with! He knew solutions to everything that I was concerned about! I will refer anyone looking for a car I know to see him ever dealt with! He knew solutions to everything that I was concerned about! I will refer anyone looking for a car I know to see him More

Best dealership for new or used cars. Staff is friendly and my salesman was the best there is. Fought tooth and nail to get me what I wanted. Go to Mtn View Nissan and ask for Eric Hefner. He'll treat you and my salesman was the best there is. Fought tooth and nail to get me what I wanted. Go to Mtn View Nissan and ask for Eric Hefner. He'll treat you with respect and do whatever it takes to help you, the customer. Thanks Eric!! More

Very Accommodating!!!!! I don’t know anyone who likes buying a new car. But let me tell y’all….this was hands down the BEST experience I’ve ever had. Eric Hefner was so consi I don’t know anyone who likes buying a new car. But let me tell y’all….this was hands down the BEST experience I’ve ever had. Eric Hefner was so considerate of our time. He really listened to us and helped us find the best car for our tight budget. Eric really knows his stuff and was super respectful! Everyone at Mtn View Nissan of Dalton was very neighborly – had a real small town-family atmosphere. We’ll definitely be back!! More

Car Buying Made EASY!!! Car buying is NOT my favorite thing to do. But like all things it’s something we must go through! Who would believe that I had the best car buying ex Car buying is NOT my favorite thing to do. But like all things it’s something we must go through! Who would believe that I had the best car buying experience of my life at Mtn View Nissan of Dalton with Eric Hefner!! First, I called ahead of time to schedule an appointment. Spoke with Eric and explained my needs and what I was looking for. Usually, this part is a waste of time because, they ask all these questions and when you get to the dealership it’s like you NEVER spoke. How awesome was it to find that not only did he listen, he had pulled 4 cars for me to test drive! What!? I must be dreaming or on some mind-altering drug because this is not normal! Mr. Hefner highlighted features on each vehicle and answered all the questions I had. Even worked it out to find me the best car with the most features and the best price! How can I say this? I walked out the door before dark and was smiling the whole way home, driving my sweet new ride!! I'm referring all my friends to them!! Thank you Eric Hefner & Mtn View Nissan!! More

Shocking Great experience from car dealership My friend was in the market for a reliable vehicle and I bought mine from Eric Hefner at Nissan of Dalton so I ask her to call him.....she said he sou My friend was in the market for a reliable vehicle and I bought mine from Eric Hefner at Nissan of Dalton so I ask her to call him.....she said he sounds so quiet on the phone, but when I took her to see him she was so impressed with his professionalism and knowledge. He listened to her and what she wanted and produced exactly what she asked for with ease and no hassle!!! When he went to gas it up, she said the voice doesn’t fit him and laughed.....if you want a hassle free experience and to be treated like a person go see Eric Hefner at Nissan of Dalton.....you will be glad you did More

Great experience. Great experience from sales and finance. All were friendly and efficient. Very thorough, knowledgable and patient. We would buy from Mtn. View Nissan Great experience from sales and finance. All were friendly and efficient. Very thorough, knowledgable and patient. We would buy from Mtn. View Nissan and Warren Graham again. More