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Mountain View Ford Lincoln - Service Center

Chattanooga, TN

4.5
122 Reviews

122 Reviews of Mountain View Ford Lincoln - Service Center

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June 11, 2025

This has to be the best dealership we have ever worked with. They're always so courteous and prompt. I love the option of having them come to the house to do recalls or other things needed. The service pe More

by JFRINEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
June 11, 2025

I’ve been a customer for many years. Never a complaint about them. Always first class!! More

by HARRISONTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nichols
June 11, 2025

I have personally never dealt with a service advisor in my life as detailed and as honest and thorough as Joe Nichols is at Mountain View Ford! He always keeps you informed on what is going on with your ve More

by LPITTMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I really can’t say enough about Joe Nichols and his professionalism a credit to the Mountain Ford team.
June 10, 2025

They helped a traveler in trouble. I’m very grateful for their timely service. I would recommend them without reservation. More

by Scollin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service crew
June 10, 2025

I was grateful they serviced my transmission without charge no questions asked under warranty! Thank you Jim and Joe! The pickup and deliver service is phenomenal! More

by KAKHI.WAKEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and jin
June 10, 2025

Appreciated the convenience of having my cat picked up and tech working at my home. More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa the service tech was a big help
June 10, 2025

Joe was easy to work with and was thorough. Helped with scheduling when I dropped by the dealership. Thanks More

by TJOHNSON1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
June 10, 2025

Been a customer for many years. Never a problem or complaint with them. First class all the way!!! More

by HARRISONTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nichols, Service Agent
June 10, 2025

Mountain View Ford did a really great job with my truck. They came to my work place and did the work there. My coworkers could not believe the service. More

by WANDAKEENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
June 10, 2025

Upset that Ford okayed brakes two days prior at a scheduled oil service. If I hadn’t had battery problems I would have not found out about my brakes! More

by JUSTINOSBORNE6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service
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