Mountain View Ford Lincoln - Service Center

Mountain View Ford provides excellent access accessibility for preventive maintenance on your vehicle. They perform the service with a knowledgeable staff and in a timely manner. accessibility for preventive maintenance on your vehicle. They perform the service with a knowledgeable staff and in a timely manner. More

Tech scratched my car, and the service writers have no people skills. Tech scratched my car, and the service writers have no people skills. They seem like they could care less that brought my car up there people skills. Tech scratched my car, and the service writers have no people skills. They seem like they could care less that brought my car up there to get fixed, and it's definitely not worth the drive. More

Ford Edge Titanium transmission issue (known yet no recall) Jason assisted and found I had a special warranty and I was able to get things fixed. Very happy with the rental car process and communicatio recall) Jason assisted and found I had a special warranty and I was able to get things fixed. Very happy with the rental car process and communication throughout. Thank you! Love my Ford! More

Came in. Wasn't anyone at the service desks and waited 6-8 minutes till someone spoke with me. After I got spoke to my vehicle took 3 hours to get serviced (o Wasn't anyone at the service desks and waited 6-8 minutes till someone spoke with me. After I got spoke to my vehicle took 3 hours to get serviced (oil/tire rotation). Wasn't told my truck was ready so I had to go to the service desks and ask then they said it was ready. If I didn't have a service plan I wouldn't be going back. More

I needed only a starter. They charged me 200.00 for something I didn’t need. Car is 2006. After they did the diagnosis. Guest what? The car only need a starter. Dealershi They charged me 200.00 for something I didn’t need. Car is 2006. After they did the diagnosis. Guest what? The car only need a starter. Dealership need to quit stealing from customers and charge a fair price. If they a fair price they would make more money, because they charge a fair price. They want to take big bite out your xxx. More

Honest and reliable dealer service department. Top notch Service Advisors that work together to make a great team to make the customer experience stress free. Can’t go wrong with Mtn View ! Top notch Service Advisors that work together to make a great team to make the customer experience stress free. Can’t go wrong with Mtn View ! More

The advisor Dominik was very rude and had an attitude. This was my first visit. This was my first visit. More

Comfy lounge, fast service, excellent customer service from Jose and the team. They'll be taking care of our car for a long time. from Jose and the team. They'll be taking care of our car for a long time. More

Great service from a wonderful informative tech who arrived on time and took care of our needs in a timely manner. arrived on time and took care of our needs in a timely manner. More

Stopped in for oil change (by appointment), and also for a piece of trim that was missing off my 3 month old truck. Jose got me checked in quickly. They got.my oil changed in about 35 minutes, and ordered t a piece of trim that was missing off my 3 month old truck. Jose got me checked in quickly. They got.my oil changed in about 35 minutes, and ordered the trim piece I needed, which they covered with the warranty. I live an hour away, so Jose got the Parts Dept to ship the 9art to my house so I didn't have to come back a week later. Thank you Jose! More