103 Reviews of Mt Kisco Honda - Service Center
Called them right after they closed; they stayed open for us Ask for Joe: Professional, down to earth, and very ethical. Got a Check Engine light on the highway. Steve and Joe kept the service center open for Ask for Joe: Professional, down to earth, and very ethical. Got a Check Engine light on the highway. Steve and Joe kept the service center open for us after they closed so we could drive the 10 minutes to the dealership. Thank goodness, because my wife and I were on a long road trip! Joe owns his own Honda, which he completely rebuilt using his vast knowledge and experience. He diagnosed my problem methodically and suggested that I start with the least expensive fix first. If that didn't work, we could go from there. He also explained how I could swap out a temperature sensor myself in order to save some $ from the repair. He even gave me directions on how to do it! At no time did I feel I was being pushed into an expensive fix or superfluous services (e.g. battery terminal cleaning?!). Joe is earnest about saving his customers money and his happy to offer advice on how to do small repairs yourself. Otherwise, he will steer you toward the most reasonable and least costly repair. Although I don't live in the area, I will call him for advice on future issues with my Honda Fit, knowing I can get a fair shake from a professional who knows every bolt of my car. More
Integrity, Courtesy, and Reliability Buying a car is a lot like a first date; everyone is on their best behavior. But selecting a service department for a car is like a marriage. A grea Buying a car is a lot like a first date; everyone is on their best behavior. But selecting a service department for a car is like a marriage. A great service department like a great marriage is based on honesty, reliability, courtesy, and dependability. :) I have always bought my cars from Mount Kisco Honda because of the superb service department. At Mount Kisco Honda, whether you know the difference between a carburetor and a catalytic converter, you need not worry because the service team will always patiently explain the difference, whether the repair is needed, what the cost of the repair will be, and how long the repair will take. The service department at Mount Kisco Honda will make sure that you receive the best service at the best price in the most comfortable setting and if you prefer to wait at home, the service department will arrange for a ride to take you right to your door! So, when you buy a car, think Mount Kisco Honda. Just like marriage, car ownership is a lot longer than a first date. And to ensure that you never lament your decision like Meatloaf singing, "I'll never break my promise or forget my vow but God only knows what I can do right now," select a dealer with the best service department: Mount Kisco Honda Service. At Mount Kisco Honda, customer service is service in the best interest of the customer. "To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity." ~ Donald Adams The service department at Mount Kisco Honda adds something: sincerity, integrity, and reliability. What more could a customer ask for? More
Honda Service Had a great experience at Mt Kisco Honda. They took care of my service needs and got me my car back quickly. David was great. Thanks! Had a great experience at Mt Kisco Honda. They took care of my service needs and got me my car back quickly. David was great. Thanks! More
Service at Mt Kisco Honda I brought the car in for regular service and a couple of recalls. Everyone there always takes great care of me. There was a software problem with one I brought the car in for regular service and a couple of recalls. Everyone there always takes great care of me. There was a software problem with one of the recall items and the guys set it straight right away as I knew they would. I have never left there with any lingering questions or doubts. I don't like being required to create an account with dealerrater to submit this review(no spam email please) but I will because the guys at Mt Kisco Honda deserve the recognition. More
I love Mount Kisco Honda Mount Kisco Honda provides exceptional service via their fantastic employees! I have been using this dealer for many years and will continue to buy H Mount Kisco Honda provides exceptional service via their fantastic employees! I have been using this dealer for many years and will continue to buy Hondas when I need a new car. I like my car but I love the service. Time after time, the staff makes car issues, large or small, easy to deal with. They are friendly, courteous, can do, and competent. From the fellows that check me in to the woman who I pay, the staff makes it easy and pleasant. For several years, I have had particularly great experience with Dave and Joe in service and Cesar in sales. A few days ago I arrived at Honda with a flat tire and coincidentally I needed a regular service. Dave Bruder took care of me right away. Not only did he make it easy and let me know when my car would be ready (the car is almost always ready before they say it will be) he spoke to his manager, Steve Barbosa and arranged for me to have a loaner while my car was being serviced. This is highly unusual and so helpful and much appreciated. As always, because of Honda's exceptional service, something that can be inconvenient is easy. Hooray for Honda Mount Kisco!!!! More
Very courteous and prompt service at an extremely fair price . Easy to get to, a nice waiting area, free wifi and coffee. Everybody I met was friendly. . Easy to get to, a nice waiting area, free wifi and coffee. Everybody I met was friendly. More
Our experience with the Mount Kisco Honda service department has been nothing short of outstanding. They are prompt, courteous and most importantly honest. Service manager Dave Bruder makes droppin department has been nothing short of outstanding. They are prompt, courteous and most importantly honest. Service manager Dave Bruder makes dropping the car off a delight. I work in NYC and the moment I arrive typically early in the morning -- he has the shuttle van ready to take me to the Bedford Hills station. Upon completion of the work, he calls and we review the service and fees accordingly. On one occasion he had the shuttle pick me up at the train and return me to the dealership in the evening. It makes the entire experience easy and painless. We appreciate his honest and forthright explanations always. We even bring our other non-Honda brand car to him! Great dealership! More
I have been a customer of mt kisco honda for the past 10 years I've dealt with Guy Colaneri and Brian Durkin in the sales dept and both were very respectful of my needs. The service dept is very efficient. years I've dealt with Guy Colaneri and Brian Durkin in the sales dept and both were very respectful of my needs. The service dept is very efficient. I have never been refused an appointment and the fact that I travel a considerable distance I am always able to leave the facility in a reasonable time and with the utmost satisfaction. Thank you David Bruder. More
My experience at the Mount Kisco Honda service department was as painless as possible. Drop-off was easy, and the service department was clean and comfortable. My service advisor, David Bruder, was attentive was as painless as possible. Drop-off was easy, and the service department was clean and comfortable. My service advisor, David Bruder, was attentive to detail and communicated every aspect of the service being performed on my car. He was responsive to my needs and concerns and made sure I was comfortable with the work being done. His perfect customer service is the main reason I choose to have my car serviced at the dealer. The work was performed in a timely manner, and was to my satisfaction. My car is running like new. Hats off to the Mount Kisco Honda service department. More
For the moment I arrived, I was highly impressed with all aspects of the the attention and service that I was given. David Bruder was extremely knowledgeable and answered all of my questions. He called me aspects of the the attention and service that I was given. David Bruder was extremely knowledgeable and answered all of my questions. He called me promptly when me car was done and came out to make sure that I was happy with the results, which I absolutely was!! Thank you to your amazing staff!!! I will be a forever customer of mt kisco Honda, and that is saying a lot, because I was a customer of brewster Honda for a long time, and I NEVER recieved the kind of service there that I have always received at mt kisco Honda!!! More