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Mt Kisco Honda - Service Center

Bedford Hills, NY

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103 Reviews

103 Reviews of Mt Kisco Honda - Service Center

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April 17, 2018

TREATED LIKE FAMILY & I FEEL SAFE WITH THIS SERVICE CENTER I JUST WANT TO THANK THE SERVICE CENTER FOR THIER CARING AND KIND SERVICE. MY FAMILYS SAFETY IS VERY IMPORTANT AND IM THANKFUL FOR THEM HELPING ME SO More

by vms71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY
Apr 17, 2018 -

Mt Kisco Honda responded

We're so glad to hear you had a great service experience with Tony! Thank you for the kind words, and we look forward to seeing you again.

April 17, 2018

Poorly treated I will NEVER use your services again! You had great service until I was rudely treated like I am not a well paying customer!! All because your loaner More

by Honda Lover
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Barbosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Mt Kisco Honda responded

Here at Mt. Kisco Honda, customer service is our utmost priority. We regret that your experience with us was anything less than satisfactory, and we apologize for any inconvenience; however, we have made many attempts to rectify this situation, all of which did not meet your satisfaction.

April 07, 2018

Honest service honest pricing Joe Haughton ( service adviser ) is kowledgable , honest and always does the right thing . I never feel pressured and I know the work will be done r More

by Tonynick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Haughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Mt Kisco Honda responded

We're so glad you continue to have great service experiences with Joe! Thank you for the kind words, and we look forward to seeing you again.

March 29, 2018

Friendly and over all great service They were able to accommodate me last minute. Time efficient which was great so I didn't have to wait to long but while being super thorough. Everyone More

by cristina Heaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
Mar 29, 2018 -

Mt Kisco Honda responded

Christina - We're glad to hear you had a great service experience with us! Thank you for taking the time to share it.

March 26, 2018

Friendly service, way too expensive The people taking my appointment and checking me in were very helpful and understanding, and I was quite grateful for the thoughtful extra touch of wa More

by charlesgbanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Haughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Mt Kisco Honda responded

Charles - Thank you for the valuable feedback and for rating your experience!

March 26, 2018

Prompt & Professional You guys have saved me from having to keep looking around for a service center for my Honda. After two bad experiences at other dealers, I am super re More

by rickm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Marisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Mt Kisco Honda responded

Rick - We are extremely happy and grateful to have you as a customer! Nice to hear we're doing a good job - thank you for the kind words!

March 20, 2018

Great & Exceptional Service From the moment I pulled into the dealership I was treated like a VIP! They greated me by the door, took my keys and everything just flowed smoothly f More

by IvoSan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Haughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Mt Kisco Honda responded

We're so glad you had a chance to experience the superior customer service Mt Kisco Honda is renowned for! Thank you so much for the nice review, and we look forward to seeing you again.

March 11, 2018

SERVICE Very quick & friendly service every time I go, I like that they explain everything that was done to my Pilot, Also happy that they washed it. More

by JIm M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Marisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2018 -

Mt Kisco Honda responded

Jim - We're overjoyed that you had a great service experience with us! We look forward to seeing you and your Pilot again soon.

March 05, 2018

Service repair Was informed that my service, oil change, State Inspection and recall on passenger side air bag inflator would take 1 1/2 to 2 hours. Rachel was corre More

by goyankees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Marisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Mt Kisco Honda responded

Thank you for sharing your positive experience! We greatly appreciate the kind words, and we look forward to seeing you again.

February 28, 2018

All positive! The employee was friendly, very informative and addressed all my concerns without hesitation. The surroundings and overall atmosphere was appealing. More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Mt Kisco Honda responded

Willie - We're extremely grateful for this wonderful review!