Mountain View Chevrolet - Service Center

Check Engine Alert The check engine light came on in the instrument panel of my 2012 Traverse over the weekend. I called Mtn View Chevrolet by 8:00 AM on Monday morning. The check engine light came on in the instrument panel of my 2012 Traverse over the weekend. I called Mtn View Chevrolet by 8:00 AM on Monday morning. The gentleman I talked to in the service dept made me an appointment for 10:30 AM. I was there by 10:00 AM, and by 11:00 AM the problem was solved. The repair was made and I was ready to go in a reasonable amount of time. GREAT SERVICE! More

Oil change Went in for an unscheduled oil change service rep was friendly had my truck in and out in under a hour recommended other service than needs to be done Went in for an unscheduled oil change service rep was friendly had my truck in and out in under a hour recommended other service than needs to be done More

Not happy We took our van that we purchased the weekend before to have a whining noise repaired. Was given the keys when I came back and was told nothing about We took our van that we purchased the weekend before to have a whining noise repaired. Was given the keys when I came back and was told nothing about what needed to be done. The car has started another whining noise since and am now told needs brakes, rotors, and such. When we returned home and read the paper they said we declined this service to begin with. We were never told about that to begin with. Now having this car for just 30 days and the brakes were bad before the purchase the sales manager wouldn't work with us to get them changed. Even though in their pre sale inspection, they knew the brakes and rotors were bad. We took it to another mechanic and were told the rotors were fine. Not happy and will not buy another car there. After this being our third car and worst experience yet. More

Routine oil change Quick and friendly service. The customer service was great and the workers did everything I expected and more. I will continue to go there and recomme Quick and friendly service. The customer service was great and the workers did everything I expected and more. I will continue to go there and recommend them to others. More

Recall Repairs I brought my car in for a couple of recall repairs that was going to require 2 trips. Kyle was able to get them done in 1 trip. When it took longer th I brought my car in for a couple of recall repairs that was going to require 2 trips. Kyle was able to get them done in 1 trip. When it took longer than expected he was able to get me in a loaner car until my car was ready. He was very helpful and communicative throughout the whole process. Jessie, the shuttle driver, was very sweet getting me to and from work. They made what could have been a major inconvenience, a pleasure. I would recommend Mtn. View Chevrolet in the future. More

Got it done, just not as quickly as expected I bought the truck with a dent in the bumper, no big deal because GM will replace it. Well it took 4 weeks before I had to make the call to get it re I bought the truck with a dent in the bumper, no big deal because GM will replace it. Well it took 4 weeks before I had to make the call to get it replaced, 2 weeks to replace the bumper, and 2 weeks in a base model, double cab silverado rental, while my 4 wheel drive, Z71 Crew cab was having a bumper replaced. I guess I should mention I was told it shouldn't take 2 weeks to have it replaced More

Fresh!! Great experience no issues, timely response to repair and concerns. Enjoyed visit kindly staff offer loaner vehicle. Recommend service department they Great experience no issues, timely response to repair and concerns. Enjoyed visit kindly staff offer loaner vehicle. Recommend service department they will take care of you. More

In and out My car was diagnosed and repaired in a timely manner I am very pleased with the work thanks for everything you guys rock thanks alot My car was diagnosed and repaired in a timely manner I am very pleased with the work thanks for everything you guys rock thanks alot More

AWESOME EXPERIENCE. I had to take my tahoe in to have some warranty work done. I always take my vehicle to this dealership to get it serviced because I like the job they I had to take my tahoe in to have some warranty work done. I always take my vehicle to this dealership to get it serviced because I like the job they do and also the customer service that is always shown to me upon every visit. I always deal with Kyle Montgomery as he is an AWESOME service advisor and he has always went above and beyond to make sure I am completely satisfied with every visit. This dealership is very lucky to have him on their team. I will always be loyal to Kyle and Mtn. View. Keep up the great work guys.. A+++++++ Thanks again David White 2014 LTZ Tahoe More

Pricing & ease of reading invoice My coupons w/significant savings was in my mailbox when I returned home. When reading thru the invoice, I was surprised with the repeativeness of pro My coupons w/significant savings was in my mailbox when I returned home. When reading thru the invoice, I was surprised with the repeativeness of procedures and the intense amt. atributed to labor. However, the gentlemen that both picked & delivered my vehicle were very pleasant and thoughtful. More