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Mountain View Chevrolet - Service Center

Chattanooga, TN

4.5
221 Reviews

221 Reviews of Mountain View Chevrolet - Service Center

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May 09, 2016

2007 Corvette Z06 Service Had 4 wheel alignment, oil change and front air dam on 2007 Corvette Z06 replaced. Jamie was fantastic. He is very customer service oriented. I hav More

by themayor1073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 10, 2016 -

Mountain View Chevrolet responded

Hey, Keith! Thank you for your positive feedback! We are always more than happy to take care of your vehicle needs. Please let us know if there is anything else you need for your Corvette. We look forward to your future visits. Have a great week!

April 26, 2016

Service My service was done in a timely manner. Everyone was very friendly and helpful. I'm sure I'll return to this location to have service on my car soon, More

by MCALLOWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Apr 27, 2016 -

Mountain View Chevrolet responded

Thank you for the positive feedback! We look forward to your future visits with us. We hope you have a great week and would like to welcome you formally to the Mtn. View Chevy family!

April 26, 2016

Service on 2014 traverse I arrived ten minutes early for my service appointment and expected to be waiting at least an hour. To my surprise, the service was finished in 45 min More

by gjackson070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Barger
Apr 27, 2016 -

Mountain View Chevrolet responded

So glad to exceed your expectations! We are always more than happy to take care of you. We look forward to your future visits and wish you a great rest of your week!

April 20, 2016

Routine service that then required additional work. Additional work was explained and verified. Loaner car provided. Overall well done. As always all other items were checked and confirmed. The addi More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Apr 21, 2016 -

Mountain View Chevrolet responded

Hey, Mike! Thanks again for coming into see us and for your positive feedback! Your time is important to us, and we hope to continue to take care of you in the future. Have a great week!

April 19, 2016

Oil change Went in for an oil change service was good they also checked my tires wouldn't take my car to anyone else happy trooper here More

by FREDDIESMITH34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Harris
Apr 19, 2016 -

Mountain View Chevrolet responded

Freddie, thank you for your positive feedback! We are happy to continue to take care of you and your future vehicle needs. Have a great week!

April 19, 2016

Service I had a great experience during my recent visit to have my car serviced. Met with a friendly Good Morning, and my service has done and they took the More

by SKLAWRENCE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Apr 21, 2016 -

Mountain View Chevrolet responded

Thank you for coming in to see us! We are always happy to take care of you. Our goal is that your experience is always pleasant. Let us know if there is anything else that you need. We hope to see you soon!

April 18, 2016

Always find major problems I have had my car in on two occasions and on both the service people tried very very hard to get my consent on doing these expensive repairs. One of More

by JERRYS4605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Montgomery
Apr 22, 2016 -

Mountain View Chevrolet responded

Jerry, we are sorry to hear that you feel your service experience was not up to par. We assure you that we price our services based on the value. We would like to discuss your situation in more detail. Your satisfaction is always a priority. Please give Jimmy Clark call at 423-822-5785 at your earliest convenience. We hope to hear from you soon!

April 17, 2016

Horible, they are very disrezpectful to their customers Mountain View Chevy was a horible experience over 2 hrs for an oil change. I found the staff to be rude, dishonest, spitefull and unprofessional. I w More

by CRAYWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Clark, Perry Freeman, Kyle Montgomery, Michael Ledford, Randy Barger, Jamie Harris
April 13, 2016

Thanks They went out of there way to help resolve the problem on my truck. Made sure I had something to drive while they worked on it. More

by RANDYRICE1626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Apr 13, 2016 -

Mountain View Chevrolet responded

Randy, thank you for your patience! We appreciate your feedback and hope you come to us for any vehicle solutions in the future. Welcome to the Mtn. View Chevy family!

April 13, 2016

great in for runing boards was taken in and job was completed in one hour i am happy with mtn . view chevrolet and all of the people that helped me ! More

by ILOVELUCY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Godoy
Apr 14, 2016 -

Mountain View Chevrolet responded

Thank you for taking the time to give us such positive feedback! Let us know if there is anything else that we can do for you. We look forward to your future visits. Drive safe!

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