Mountain View Chevrolet - Service Center

Always professional and friendly! I always have a great experience when I get my car serviced. The staff is friendly, professional and the service is done while I wait. I always have a great experience when I get my car serviced. The staff is friendly, professional and the service is done while I wait. More

Bad communication I brought my vehicle in for routine service and a check engine light concern. Was only supposed to be in shop for a few hours. A few hours turned in I brought my vehicle in for routine service and a check engine light concern. Was only supposed to be in shop for a few hours. A few hours turned into 4 days. The first day I had to call twice and leave two messages for them to call me back. Ended up having to order a part. Second day called twice again before they would tell me what was going on. Finally 3rd day they gave me a rental because now another part was broken and had to be fixed. More than anything they need to work on communication and letting customers know what is going on with their vehicles. More

Oil Change the service team was nice and informative with suggested preventative maintenance tips. My vehicle was ready in a timely manner and I was surprised to the service team was nice and informative with suggested preventative maintenance tips. My vehicle was ready in a timely manner and I was surprised to see a bottle of water waiting for me in my cup holder....nice touch! More

Oil change I was please with the service everyone was very professional and I did not have to wait long .And I was treated with respect and courtesy I was please with the service everyone was very professional and I did not have to wait long .And I was treated with respect and courtesy More

Pleased with service. My vehicle had to be boosted off, after it was boosted off it wouldn't cut off. I called Mountain View Chevrolet and was able to get my car in to be My vehicle had to be boosted off, after it was boosted off it wouldn't cut off. I called Mountain View Chevrolet and was able to get my car in to be serviced the next day. The service man kept me informed on what they were doing to my vehicle as they worked on it. I ended up needing a new battery. They were also able to take care of both recalls on my vehicle while it was there. More

Oil Change and Tire Rotation Everything from Mr. Harris was as promised when I received my car back and I will definitely go back again. I live in Knoxville but work in Chattanoog Everything from Mr. Harris was as promised when I received my car back and I will definitely go back again. I live in Knoxville but work in Chattanooga so this works great for me. More

recall on radio Jimmy was very professional and got my Trax fixed. I didn't have to wait that long. I also ordered some mats and he had them delivered to me. The Jimmy was very professional and got my Trax fixed. I didn't have to wait that long. I also ordered some mats and he had them delivered to me. The price that I payed for them, wasn't what I thought they would be. More

oil change came in to get an oil change and Mr. Harris was diligent with a lot of knowledge about my vehicle and the time frame from which I was in there was to came in to get an oil change and Mr. Harris was diligent with a lot of knowledge about my vehicle and the time frame from which I was in there was to my satisfactory More

Always treated with respect, courtesy makes sure I get home Always treated with respect, and courtesy! All the guys & girls are very Professional at what they do.always make sure I get home or work.with a loane Always treated with respect, and courtesy! All the guys & girls are very Professional at what they do.always make sure I get home or work.with a loaner.Sometimes I just enjoy stopping by to conversate.with the guys! More

As promised Jeff took my car in, had it serviced and back to me in short order. He even had it cleaned after they completed the service. Jeff took my car in, had it serviced and back to me in short order. He even had it cleaned after they completed the service. More