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Mountain View Chevrolet - Service Center

Chattanooga, TN

4.5
221 Reviews

221 Reviews of Mountain View Chevrolet - Service Center

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July 02, 2016

Repairs I has my truck repaired at Volunteer Chevrolet in Sevierville Tn, they replaced the wheel bearing on left front driver side. Going 70 mph the tie rod More

by Tierodlucus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris and Jason willoughby
June 09, 2016

Service air bag light I called and stated that the service air bag was on and that I was afraid to drive. MTN view service worked me in the next day and had me fixed in 30 More

by gjackson070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bush
June 09, 2016

Mtn View Chevrolet Service!!!! Best service dept I have ever delt with!!!!!! Mtn View Chevy is on top of their game !!!!!!!!!!!!! I will continue servicing all my vehicles here. More

by HARRIS.JAMIE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
June 03, 2016

oil change/tire rotation excellent service didnt wait too long and everyone was friendly AN helpful GREAT CHEVY DEALER AN SERVICE STAFF HAVE NO PROBLEM GOING BACK TO THE DEA More

by ROBERT5857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Crews, Shaun Emery
Jun 06, 2016 -

Mountain View Chevrolet responded

Thank you for giving our service department a chance! You mean a lot to us!

June 02, 2016

Great Service I went in at the end of the day just to price replacing my rear wiper. Not only did I get the price, but they went and replaced the wiper. While I w More

by IMAFORDGYRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Freeman, Michael Ledford
Jun 06, 2016 -

Mountain View Chevrolet responded

Thank you for leaving us a positive review! It's great to know you had a satisfactory experience with us. Happy customers are the best kind of customers.

June 02, 2016

Slow! Went for an oil change and the dealership preformed additional recall services without my prior authorization. End up waiting for 3 hours and missing More

by moeqco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Ledford
Jun 06, 2016 -

Mountain View Chevrolet responded

Thank you for bringing this to our attention. We'd like to speak with you and learn about your experience with our service department in further detail. Please contact our manager Jimmy Clark at (423) 266-0181. Thank you.

June 01, 2016

#1 Chevy dealer with the BEST service staff! From the time I arrived by wrecker with my car after the engine failed, Jamie and everyone in the Service Dept was great to work with. Knowledgeable More

by KAHERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Jun 02, 2016 -

Mountain View Chevrolet responded

Thank you so much for the 5-star review! We appreciate your business and would love to see you come back. Let us know if you have any questions or further comments!

June 01, 2016

Amazing service I didn't purchase my 2016 silverado from Mtn.View but the service dept. Treated me like if I did, even though I was doing a GM warranty service visit. More

by HYDRANTINCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avid roach, Michael Ledford
Jun 02, 2016 -

Mountain View Chevrolet responded

Thank you for choosing our service department to take care of your vehicle! We're very happy to learn that you received the service and experience that you deserve. Let us know if there's anything else we can do for you!

May 25, 2016

Best dealership and best service! I am always 100% satisfied with my experience at Mountain View! The service team is always ready to greet you and get you everything that you need! Yo More

by hayl2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 25, 2016 -

Mountain View Chevrolet responded

Thank you so much for choosing Mountain View Chevrolet! We are glad to hear that your experience was a great one and we hope to see your friends soon! Come back and see us again in the future!

May 25, 2016

They did great with my car but why does it take so long They people were nice and the waiting area was nice and all but it took hour and a half and I had an appointment for 2:30 and didn't leave till 4pm More

by stuffy1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
May 26, 2016 -

Mountain View Chevrolet responded

Stuffy, Thank you for the kind words and for choosing Mountain View Chevrolet. Our service department is very thorough and wants to make sure that your vehicle is in tip-top shape before you take to the road again. We hope to work with you again soon!

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