Mountain View Chevrolet - Service Center

Honesty and trustworthy Ihad a problem with my dash board panel they got me back in my truck with in five hours as I was promise great job Ihad a problem with my dash board panel they got me back in my truck with in five hours as I was promise great job More

Extremely long wait times The dealership is awesome minus the service dept! When you have a 9:30 appt time you shouldn't have to wait until almost 3 to get your vehicle back! I The dealership is awesome minus the service dept! When you have a 9:30 appt time you shouldn't have to wait until almost 3 to get your vehicle back! I've been coming to Mtn View for a couple of years for service due to how close it is to work and it's always HOURS before it's done regardless of your appt time. They do good work but if you could just stay on some kind of schedule and remember your customers time is important as yours you would be awesome. The advisors are great but maybe you should look at hiring a new oil change tech or get them some help. I'm not sure who my advisor was so If I pick the wrong one below forgive me. More

HONESTY INTEGRITY AND TRUSTWORTHY My son had a transmission problem on his Chevy Cruze and with him being over 2 hours from home where I know people to call for service problems, I fou My son had a transmission problem on his Chevy Cruze and with him being over 2 hours from home where I know people to call for service problems, I found myself in a dilema, but now we have someone else to call on now in Chattanooga. I can't say enough of how Kyle Montgomery treated me and my son. He took care of the problem and helped my son get on his way. Thanks Kyle for your help. Burlin Allen (father) Ben Allen (son) More

Had a appointment for 8 am for oil change /tire rotation. Why should it take until 230 pm to recieve car ready call???????????? Ifeel i will have service in future at another sevice center. i do reaIize my ca Why should it take until 230 pm to recieve car ready call???????????? Ifeel i will have service in future at another sevice center. i do reaIize my car is not new,but we bought 2 car the same day .. We can go somewhere else.next time.. You service just lost you future sells. . Terry Webb More

Service The service team was very kind and helpful when it came to fixing my car. When something went wrong, I just brang my car in, they ordered the part(if The service team was very kind and helpful when it came to fixing my car. When something went wrong, I just brang my car in, they ordered the part(if they didn't have it at the that time) and it was put in the same day it arrived. Great work and great team! More

It the best dealership around. I drive 20 miles to get my service done at Mt view the people who work there are very helpful and the prices are awesome they get the work done on a t I drive 20 miles to get my service done at Mt view the people who work there are very helpful and the prices are awesome they get the work done on a timely matter and work it in fast it one of the best dealership I have been too. More

Awesome! I've always had outstanding service from Mtn View Chevy. Whether I'm waiting for my vehicle or dropping it off, they always address any issues and let I've always had outstanding service from Mtn View Chevy. Whether I'm waiting for my vehicle or dropping it off, they always address any issues and let me know if there is a problem. Everyone is always friendly and helpful. I would definitely recommend them for service and for purchase! More

Oil & Filter Change, Replace Rear Hatch Struts, Replace Belt Great service, quick response to appointment with no waiting, kept me appraised of issues and progress. Notified immediately when the vehicle was read Great service, quick response to appointment with no waiting, kept me appraised of issues and progress. Notified immediately when the vehicle was ready to be picked up - all work complete & satisfactory. More

Horrible bad first experience! Manager can call me Where do I begin.. I ordered some aftermarket fogs from an online site. The guy was rude cocky and very unprofessional at the front service desk... Th Where do I begin.. I ordered some aftermarket fogs from an online site. The guy was rude cocky and very unprofessional at the front service desk... They charged me for work that didn't even take that long. I swear he was the biggest jerk I've ever met. I'm a paying customer now, not to mention the mechanic had trouble installing and adjusting a simple plug and play fog light, it's like he didn't even try.. All he had to do was loosen up the bottom screws.. He couldn't even do that. I tried to reason with the service guy who helped me he was very unfair and cocky. It would be nice to talk to a manager I said, there was none he said. Again I would love a refund for the $110 dollars they charged me for not successfully installing my fog lights. My dogs were $200 a set from a company that matches the stock one. If a manager can call me I would like to speak to him. I don't want to go posting on Facebook about my god awful first experience.. I've owned many cars and this service department is horrible. Maybe the manager can call me asap hope to hear from him/her soon. 423-834-5995 Collin Colucci P.S. Not to mention they charged me for installing these things I had but.. Did it in no time. More

Always serviced accurately and expeditiously Love Mtn View Chevy! Great atmosphere..everyone smiles and makes sure you are comfortable and accommodated accordingly. My vehicle service is always a Love Mtn View Chevy! Great atmosphere..everyone smiles and makes sure you are comfortable and accommodated accordingly. My vehicle service is always a smooth and quick experience More