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Mountain View Chevrolet - Service Center

Chattanooga, TN

4.5
221 Reviews

221 Reviews of Mountain View Chevrolet - Service Center

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February 25, 2016

Best experience ever!!!!! The Mtn View Chevrolet service team is the most wonderful team I have ever work with. They are attentive to every need of the customer. I will most de More

by HARRIS.JAMIE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
Feb 25, 2016 -

Mountain View Chevrolet responded

Thank you for taking the time to share about your visit. We know great service begins with a great team and we're excited you noticed them going above and beyond. Please let us know of anything we can do to help serve you even better.

February 24, 2016

Great response & worked w/ making this expense manageable The service team was great and helped fix my service issue. Better yet, the service manager worked with me on the price to make this fairly large serv More

by vince.a.butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Mike Baskette, Jimmy Clark, Craig Bush
Feb 25, 2016 -

Mountain View Chevrolet responded

This is wonderful to hear, Vince. We work hard to provide high-quality and affordable service. We're so happy to have you in our Mtn. View Chevy family.

February 23, 2016

Speedy and affordable Price with coupon. Chris was very professional by answering questions about the Equinox and what to look for and consider down the line for future maintenance. Thank you More

by MRSGREENEYES1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ? new employee
Feb 25, 2016 -

Mountain View Chevrolet responded

We're so pleased to hear you were happy with your service! Our team will always work hard to take care of you. Please let us know if you have further feedback on how we can make your experience even better.

February 23, 2016

SATISFACTORY REPAIR WORK, UNSATISFACTORY CUSTOMER SERVICE CUSTOMER SERVICE UNSATISFACTORY. SERVICE ADVISOR NO RETURN OF CALL OR AVAILABLE FOR INTERACTIONS. QUOTED WRONG REPAIR TOTAL AT INITIAL TIME TO RECEIV More

by DHHG01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 26, 2016 -

Mountain View Chevrolet responded

Thank you for bringing this to our attention. We know how important good communication and quality service are. We'd like to connect you with our service manager to work through this situation. Please call Jimmy Clark at 423-266-0181 at your convenience.

February 20, 2016

I really like Mountain View and Kyle Montgomery too! They provide the best in customer service, from scheduling to taking good care of my Malibu. While waiting for my car, I received call from my daughte More

by COUNTESSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Montgomery
Feb 22, 2016 -

Mountain View Chevrolet responded

We greatly appreciate you sharing this. Again we are so sorry about the situation but happy we were able to help. From all of us at Mtn. View Chevy, thank you for choosing to be in our Mtn. View Chevy family. We look forward to serving you in the years to come.

February 20, 2016

recall for car mats Excellent service...and very quick.very satisfied with the service. .I will come back again and refer others.mtn view chevy is the best chevy dealersh More

by TARAANDREWS07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Craig Bush, Perry Freeman, Kyle Montgomery
Feb 22, 2016 -

Mountain View Chevrolet responded

This is great to hear, Tara. We're happy to hear that your car mats were taken care of quickly! Our team works hard to give excellent service. Thank you for choosing Mtn. View Chevy for your service.

February 18, 2016

It was very friendly and fast service The service was great, very fast and friendly. The environment was very relaxing as well. The service employees were very friendly and asked if I need More

by JORDANSD7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Karr, Jimmy Clark, Craig Bush, Perry Freeman, Kyle Montgomery
Feb 19, 2016 -

Mountain View Chevrolet responded

Thank you for the great feedback! We know the importance of high-quality, prompt and kind service. We're happy to hear you enjoyed your experience with Mtn. View Chevy and we hope you'll continue to choose us!

February 18, 2016

Great experience Great customer service, made me feel valued and work on my car was great running just like new ... Prices were a bit much then I thought but it's ther More

by tcoker1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Brewer
Feb 19, 2016 -

Mountain View Chevrolet responded

It's wonderful to hear that you received great customer service from our team! We work hard to be helpful, dedicated and attentive to our customers' needs. We hope you'll continue to choose Mtn. View Chevy for our high-quality service!

February 16, 2016

service Was in for the first oil change and tire rotation . Was told should be ready within 90 minutes . Dropped my car and left , got call within More

by PIXELANDZOE2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember name
Feb 17, 2016 -

Mountain View Chevrolet responded

Thank you for the feedback! We know prompt service is just as important as high-quality service. At Mtn. View Chevy, our team will always work hard to deliver both. We hope you'll continue to visit our team for all your car needs!

February 12, 2016

Very good They are very good at that they do and beyond to help the customer. They do the best help in customer service. Thanks to everyone there. More

by REYNASPIDER.13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Wilcox, Craig Bush
Feb 12, 2016 -

Mountain View Chevrolet responded

Thank you for taking the time to leave us a review. We always try to hard to go go above and beyond to help customers, just like you experienced. Please let us know of anything we can do in the future to help you.

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