Mountain View Chevrolet

My name is Emilio, I recently was searching for a pre-owned Chevrolet Malibu for a good price. My co-worker advised me about this dealership, after speaking to Roberto, I felt very comfortable with h pre-owned Chevrolet Malibu for a good price. My co-worker advised me about this dealership, after speaking to Roberto, I felt very comfortable with his attitude and the non-pressure process. I was able to buy a 2013 Malibu for a portion of a new Malibu and it was also certified. Great prices and great customer service would highly recommend to friends and family. This company is a great asset to the community. More

Worst customer service ever....they try to trick you and after having a bad experience the customer service representative will only sell you the car if you give him a good review....that is seriously what after having a bad experience the customer service representative will only sell you the car if you give him a good review....that is seriously what he said that i had to promise him.....i went three days in a row because they kept saying i was going to get a better deal but it actually kept going up. More

I highly recommend Mountainview. Curtis went above and beyond to fulfill all my needs finding me exactly what I wanted. He followed through with everything and made the experience enjoyable. Darren and Ja beyond to fulfill all my needs finding me exactly what I wanted. He followed through with everything and made the experience enjoyable. Darren and Jay were also a pleasure to work with. Thanks for everything...you got a customer for life! More

Salesman and Sales Manager had excellent customer services. Be careful when you are signing documents with the Finance Managers one rosey, she slides in product such as Warranty,saying it is offered services. Be careful when you are signing documents with the Finance Managers one rosey, she slides in product such as Warranty,saying it is offered but not telling you have to pay for it. Rushes on signing off papers, Never returns calls ,until you call her manager.. very poor on this side. Once if you want to cancel this product , she says it takes 8 weeks, when in fact to get this product sold it takes only few days. A day light robbery , i guess.. Talk to one Ken Jacobs, he is the best there... More

Andy was such a great salesman, He made our first Cheverolet purchase joyful. Unlike other Car Dealership, which uses pressure tactics. Andy made me and my husband comfortable and relax, during our v Cheverolet purchase joyful. Unlike other Car Dealership, which uses pressure tactics. Andy made me and my husband comfortable and relax, during our visit at Upland Cheverolet, Andy made us laugh and it was like we was not buying a car, He is a very unique and professional saleman, That all car dealerships should have. I talked to 4 different dealerships in the Area that I live in and that is Palmdale, they were alright....Andy was the last one I talked to that day, he was so nice over the phone and answered all my questions, that's why me and my Husband choose to travel to Upland instead of Palmdale, because of Andy....You don't find good hearted, down to earth salesman like him, We want to say Thank You Cheverolet for the nice experience.....(Yes) I would recommend my family & Friends The Glass Family More

I bought my wife a 2005 Mercedes C230 from Mountain View Chevrolet (Ken Jocobs) in August 2011. The price they charged us was a the top of the range for that vehicle, but they made up for it a bit on our t Chevrolet (Ken Jocobs) in August 2011. The price they charged us was a the top of the range for that vehicle, but they made up for it a bit on our trade-in. My wife liked the color inside & out, and the car was very clean. A week later, a friend noticed all the brake calipers were extremely worn so I had my mechanic examine the vehicle. Sure enough, ALL the calipers (and brake pads) were out-of-specification and needed to be replaced. I took the vehicle back to Mountain View Chevrolet and they fixed the problem, but it was illegal for Mountain View Chevrolet to sell the car in that condition! If my friend hadn't noticed this, that would have been $1,000.00 out of my pocket! Not to mention we had to take time off work, lost the vehicle for 5 days, etc. How do you not know the car you selling has bad brakes!?! Then, I noticed the front tires were very worn on the inside, and I sent my wife back to Mountain View to mentioned this to the dealer. When they brought their head mechanic out to examine the tires, she was told the tires were fine and nothing was wrong. A month later the "check engine" light came on, and I had to replace an EVAP Purge valve ($300). When our mechanic had the car on the rack, he noticed the tread on the inside of the tires was separating from the steel belt. I had to replace both front tires the next day! I believe Mountain View Chevrolet was deliberately deceitful in the sale of the vehicle and violated vehicle safety laws regarding the sale of this vehicle. When I attempted to inform the owner (Mark) of the situation, he avoided taking my calls, and would not call me back. If you want a good car-buying experience, go somewhere else. Don't buy from Mountain View - John More

I recently went into Mountian View to purchase a used car. I worked with Debi Russom and it was by far the best expierence I have ever had purchasing a car. I never once felt pressured or that I was bein car. I worked with Debi Russom and it was by far the best expierence I have ever had purchasing a car. I never once felt pressured or that I was being rushed into something. She was helpful, answered all my questions and lead me in the right direction with my decision. I will never by a car from anyone else. I would be comfortable reccomending Debi Russom to my closest friends and family. More

Luke was incredibly helpful! We (my boyfriend and I) walked on to lot around 10p. We were greeted warmly. He was more than happy to let me test drive the 2012 Chevy Malibu with out concern to the late h walked on to lot around 10p. We were greeted warmly. He was more than happy to let me test drive the 2012 Chevy Malibu with out concern to the late hour. He was very knowledgeable about the make/model of car as well as the lease programs I was interested in. He stayed with us until midnight working out all the arrangements. The Asst. Manager gave me a great trade in value and really worked with me around finances!! They made my buying experience smooth and easy. When my 3 yr lease it up I plan on going back!! I will only buy cars from this lot!! More

I have never experienced such a pleasant and stress free car purchase on a vehicle that I just had to have. If it was not for the manager Debbie, i would have possibly walked away from the personality-less car purchase on a vehicle that I just had to have. If it was not for the manager Debbie, i would have possibly walked away from the personality-less car salesman. Thanks to Debbie, i purchased the car and she went above and beyond to make it work. Rosey in finance had the personality that made you feel happy to sign your money away. They also gave me what i asked for on my trade in which was amazing.I would highly recommend this dealership to everyone. More

I drove from Pasadena to Mountain View Chevrolet to look at used cars because I recall having a good experience with them 10yrs ago. Today they generously took my old pick up truck as a trade-in and got me at used cars because I recall having a good experience with them 10yrs ago. Today they generously took my old pick up truck as a trade-in and got me into a current year Chevy with WAY better gas mileage. They were prepared to do whatever they could to make it happen. But I never got squeezed ...just encouraged. The right amount of pressure without any b.s. They have a great reputation and they know they have to work to maintain that. More