Mountain View Chevrolet
Upland, CA
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My experience at your dealership was fantastic I was very stastfied with my experience there . The best part about me buying a car with your dealership. Was that we did everything. Over the phone,t I was very stastfied with my experience there . The best part about me buying a car with your dealership. Was that we did everything. Over the phone,text and website. I had send Jose my information of the truck I wanted and he was Abel to matched up with one in his inventory . La quinta Chevrolet where just not Abel to help me or work with me. I was really amazed on how Mountivew Chevrolet was Abel to work with and give me what I wanted with the same exact vehicle. He was Abel to bet there rate, payment and price. Awesome discounts we were just so amazed how fast everything took place. Thank you again Jose for everything you done for us . More
Disappointed with Dealership I went in preapproved loan with my bank. Sales man & manager said I had to do the process again so I did. They tried to pull a fast one and give me a I went in preapproved loan with my bank. Sales man & manager said I had to do the process again so I did. They tried to pull a fast one and give me a higher interest rate. More
Poor quality service department. Service department is far below standard. To many problems for a factory dealership. I recommend shopping elsewhere. They do not respond to ema Service department is far below standard. To many problems for a factory dealership. I recommend shopping elsewhere. They do not respond to emails or phone calls. More
Greatest experience at a car dealership ever! Joshua Escobar helped me today. I saw a Chevy Equinox on their site I wanted. He did everything he could possibly do and helped me get it. After a pre Joshua Escobar helped me today. I saw a Chevy Equinox on their site I wanted. He did everything he could possibly do and helped me get it. After a previous horrible experience with a dealership, he made this experience a great one! Nice, polite, and very easygoing! Thank you Joshua! You're the greatest salesperson ever! More
Scary It took 5 hrs to get into a car. Our salesman really tried hard for us which makes this visit better but then when we needed a ride back between lots It took 5 hrs to get into a car. Our salesman really tried hard for us which makes this visit better but then when we needed a ride back between lots another salesman "gunned" the gas speeding between traffic while the other salesman in the passenger side laughed saying thats the turbo, really scared my mom. Again our salesmen tried to comfort us. I wont be coming back to purchase my new car and will be telling my friends and neighbors about this dealership. More
No pressure! My husband and I experience here was really great! Our salesman Rick Clements was wonderful he wasn't pushy he was very respectful and knowledgeable. My husband and I experience here was really great! Our salesman Rick Clements was wonderful he wasn't pushy he was very respectful and knowledgeable. Everything went very smoothly, we bought a beautiful Camaro, we are very happy with our purchase! Thank you so much Rick and Mountainview Chevrolet! ?????? More
Easy TrueCar experience!! I inquired for the new Camaro through TrueCar and was bombarded by emails from local dealers, but Shayan the internet manager, went the extra mile a I inquired for the new Camaro through TrueCar and was bombarded by emails from local dealers, but Shayan the internet manager, went the extra mile and sent me a quick easy text message that he had the car i was looking for and was going to make it a very easy experience as he did! He sent me pictures and video of the car before I drove out there, had the paperwork all ready.. (car was washed before I even got there!!) Gave me another tour of the car, a fun test drive and signed my paper works. Had the car gassed up and ready to go! best purchase experience i've had.. have already referred him to my family and friends.. great dealership very friendly managers that get involved and thank you for the business. and the follow up was impeccable by shayan, pea, and the dealership! thanks guys!! More
I went in for a smog check on my 2006 Silverado 2500 HD diesel, which I bought brand new from them, in fact I have bought 6 NEW VEHICLES, over the years totaling about $ 200 thousand. The check engine lig diesel, which I bought brand new from them, in fact I have bought 6 NEW VEHICLES, over the years totaling about $ 200 thousand. The check engine light was on, so they charged me $105.00 to diagnose it. They said I needed glow plus and a new turbo charger, keeping in mind that I only have 70 thousand miles on the truck. The total cost estimate was $ 4000 thousand and counting. After that shock wave hit me, I went home and reset the codes, with my scanner, took it to a smog check only place and it passed with no problems. What kind of dealer does this to their costumers? Needless to say, I will NEVER go back to that dealer, for sales or service, they lost a lifelong costumer that is in the market for a replacement Corvette, mine is a 2004 which I bought new from their dealership. That visit was a disgrace , and a pathetic job of troubleshooting. I am an aircraft mechanic, and would have been fired for that. More
Complete disregard to families and specially military members families. (Brandon- sales, Joseph-sales manager, Ariel Ricitelli- sales manager, Adrian Varas- general sales manager) My family showed members families. (Brandon- sales, Joseph-sales manager, Ariel Ricitelli- sales manager, Adrian Varas- general sales manager) My family showed up to the dealership to pick up the vehicle after I had been jumping through hoops from Texas (where i am stationed) to get special power of attorney and dealing with the bank to get financed and the dealership for days for a specific vehicle. After all was said and done the last thing left was to get the insurance. When i called back to let them know i had it and sent them the insurance they told me they had already sold it. Now i am deploying tomorrow and my son and his mother will not be able to move around until i can figure something out. Worst part about it was that Joseph and Adrian could care less about my family wasting the whole day there waiting . Adrian said he "wouldn't even give them a pen". Not that I care about a pen, just saying that some consideration would be appreciated. More
Great experience with Mountain View. Bought a Cruze a few months ago, Andy was so was great we came back three weeks ago and bought a Traverse. We always buy Chevy vehicles and have bought at many So. Calif months ago, Andy was so was great we came back three weeks ago and bought a Traverse. We always buy Chevy vehicles and have bought at many So. Calif dealers and Mountain View Chyevy was by far the best! Everyone was helpful, friendly and made the experience so easy! More