
Mountain View Chevrolet
Upland, CA
Filter Reviews by Keyword
By Type
Showing 114 reviews
Brought a key fob to get program. Had to bring back twice, I was told key fob is bad and have to get a new one. I’m getting charged twice for programming Had to bring back twice, I was told key fob is bad and have to get a new one. I’m getting charged twice for programming More
We called ahead, spoke to Jesse. He met us when we arrived. We'd come in to purchase a mid-sized sedan. The vehicle wasn't quite the best fit for our needs. We soon found a small c He met us when we arrived. We'd come in to purchase a mid-sized sedan. The vehicle wasn't quite the best fit for our needs. We soon found a small cross over SUV. It was perfect...nifty, roomy, handled well, good acceleration, and great mileage. Jesse was great. We purchased the vehicle on the spot. More
Nice people, nice staff but they scammed me and put my life on risk. They sold me a Porsche with 12 recalls and suspension damage knowing that’s forbidden to sell a car with recalls and one of the recalls life on risk. They sold me a Porsche with 12 recalls and suspension damage knowing that’s forbidden to sell a car with recalls and one of the recalls where brake and airbag unit related so I could get really serious injured if a accident happen or the brake could stop working. For their profit they put my life at risk!!! Since the second day the car is at Porsche and I bought a car to have it at the dealer that’s the idea behind buying a new car! More
Customer service is above and beyond the norm. They ask questions and give great information on anything that u need. Shout out to the young service cashier. Don't like coming for service, but her They ask questions and give great information on anything that u need. Shout out to the young service cashier. Don't like coming for service, but her customer friendly demeanor makes the experience less painful. 😊 More
Do not by a 2020-22 Bolt from them. These vehicles had a software update in 2023 that prevents them from getting a full charge until it is driven 6,000 more miles, or half a year of dr These vehicles had a software update in 2023 that prevents them from getting a full charge until it is driven 6,000 more miles, or half a year of driving. When we asked questions about the charging range, they lied to us and told us it would fully charge. And their advertised prices are misleading. If they try and close the deal with a GPS system that costs $1300 that wasn't included in the advertised price, refuse it. They removed it from our contract and we got the car for the advertised price (probably because it is a 2021 Bolt and they know they need to unload these on unsuspecting customoers.) More
Service Department are 'licensed crooks'. If you take your car that has a work performed and it is still under warranty...they will try to mislead you that problem now 'is new' even if you sh If you take your car that has a work performed and it is still under warranty...they will try to mislead you that problem now 'is new' even if you share with them the finding of another mechanic shop that refused to take our car to avoid been liable. More
DO NOT SHOP AT THIS DEALERSHIP, they are SHADY. The sales manager Tony Ahmed knew I was a 2 hour drive away. We worked the deal over the phone, they knew my trade was a 72 month term and that's wha The sales manager Tony Ahmed knew I was a 2 hour drive away. We worked the deal over the phone, they knew my trade was a 72 month term and that's what I wanted for this deal on the Suburban....I gave them full transparency. I'm then told (after running credit) done deal! They are going to match the monthly payment/rate we need. About to pile the kids in the car for the long trek and I thought to confirm what the term is. Wait awhile and then I hear back that it's 84 months. SHADY. They were going to wait until we got up there after a 2 hour drive and then tell us it's an 84 month term. I can't stand dealerships that use these SHADY tactics. ZERO integrity. If you have no choice but to shop here make sure you read everything line by line. I wouldn't trust buying a pencil from these people. You've be warned! A message to the owner of this dealership you need to audit your staff. Dealership employees like this are what give car buying a bad name. More