Mountain View Chevrolet

I took my ZL1 in for repairs, and unfortunately, my experience was deeply disappointing. While the car was in their care, the dealership nicked the door and had it repainted—without ever informing me. experience was deeply disappointing. While the car was in their care, the dealership nicked the door and had it repainted—without ever informing me. I only found out when I arrived to pick up the vehicle. The freshly painted door now noticeably doesn’t match the rest of the car, which is unacceptable for a high-end vehicle and a serious breach of trust. Beyond that, communication throughout the entire process was extremely poor. Aside from the initial inspection, I only received one follow-up call over the course of three weeks. I had to call multiple times just to get basic updates and was given inaccurate completion dates each time. Despite these check-ins, no one ever mentioned the damage or the unauthorized repair. There was also zero communication about my warranty—what was or wasn’t covered—and no follow-up regarding rental car coverage, even though I was told someone would reach out. In summary: if you own a high-end vehicle, or even just care about the car you drive, I wouldn’t recommend bringing it here. The lack of transparency, poor communication, and disregard for the condition of my vehicle were extremely frustrating. More

We bring our vehicles here to be serviced and we will only work with Matt Baker . He ALWAYS ALWAYS ALWAYS provides excellent customer service, he is trustworthy and he treats his customers with respect. only work with Matt Baker . He ALWAYS ALWAYS ALWAYS provides excellent customer service, he is trustworthy and he treats his customers with respect. Thank you Matt ! More

Always clean and very friendly staff. O always bring my truck to Mountain View Chevrolet O always bring my truck to Mountain View Chevrolet More

Brought a key fob to get program. Had to bring back twice, I was told key fob is bad and have to get a new one. I’m getting charged twice for programming Had to bring back twice, I was told key fob is bad and have to get a new one. I’m getting charged twice for programming More

We called ahead, spoke to Jesse. He met us when we arrived. We'd come in to purchase a mid-sized sedan. The vehicle wasn't quite the best fit for our needs. We soon found a small c He met us when we arrived. We'd come in to purchase a mid-sized sedan. The vehicle wasn't quite the best fit for our needs. We soon found a small cross over SUV. It was perfect...nifty, roomy, handled well, good acceleration, and great mileage. Jesse was great. We purchased the vehicle on the spot. More

Nice people, nice staff but they scammed me and put my life on risk. They sold me a Porsche with 12 recalls and suspension damage knowing that’s forbidden to sell a car with recalls and one of the recalls life on risk. They sold me a Porsche with 12 recalls and suspension damage knowing that’s forbidden to sell a car with recalls and one of the recalls where brake and airbag unit related so I could get really serious injured if a accident happen or the brake could stop working. For their profit they put my life at risk!!! Since the second day the car is at Porsche and I bought a car to have it at the dealer that’s the idea behind buying a new car! More

Customer service is above and beyond the norm. They ask questions and give great information on anything that u need. Shout out to the young service cashier. Don't like coming for service, but her They ask questions and give great information on anything that u need. Shout out to the young service cashier. Don't like coming for service, but her customer friendly demeanor makes the experience less painful. 😊 More

Do not by a 2020-22 Bolt from them. These vehicles had a software update in 2023 that prevents them from getting a full charge until it is driven 6,000 more miles, or half a year of dr These vehicles had a software update in 2023 that prevents them from getting a full charge until it is driven 6,000 more miles, or half a year of driving. When we asked questions about the charging range, they lied to us and told us it would fully charge. And their advertised prices are misleading. If they try and close the deal with a GPS system that costs $1300 that wasn't included in the advertised price, refuse it. They removed it from our contract and we got the car for the advertised price (probably because it is a 2021 Bolt and they know they need to unload these on unsuspecting customoers.) More

I have used this dealership for 30 years, they are real idle, efficient and trustworthy. idle, efficient and trustworthy. More