Mountain Top Motor

I bought an '08 Tahoe hybrid that was delivered to my house and the tow truck driver watched as the truck stalled out. I had notified Casey the salesman who sold me this hunk of junk and was told basical house and the tow truck driver watched as the truck stalled out. I had notified Casey the salesman who sold me this hunk of junk and was told basically there was nothing they could do. 14,000 I paid for three mechanics two dealerships to try and find out what was wrong with it. I explained to my salesman that I was in a car accident less than a month prior and that I have children so I was in need of a reliable vehicle. He took my vulnerability and ran with it. It's been a year and a half and been to three different mechanics nobody can seem to help! It honestly breaks my heart that someone would take advantage of someone else's situation. You have no idea how much anxiety this vehicle has given me. More

Positive is they have very reasonable prices. The problem is you pay for it thanks to shady and incompetent service staff and questionable management. Me and my wife bought a 2016 Mazda and afte The problem is you pay for it thanks to shady and incompetent service staff and questionable management. Me and my wife bought a 2016 Mazda and after three attempts still not able to correct misfire or check engine light. I would never buy from them again. If you’re thinking of doing business with them buyer beware. More

Never buy from this dealership, my son and his fiance test drove a car on a Saturday put a down payment to hold the car to come back on Monday with the full amount and buy the car outright and was inform test drove a car on a Saturday put a down payment to hold the car to come back on Monday with the full amount and buy the car outright and was informed that the car they test drove was not the car for that price, after the dealership was called Monday morning to verify the total cost and ok'd it,they claimed it was a mistake once they were there to buy it then tried and sell them a lesser car for the original price and said the car they drove would be $1000 more. They don't live in Troy made 2 trips for what, mistake or scam this dealership did nothing to make it right. Glad they walked away with there money and will shop somewhere else. More

Very disappointed in my service at this dealership! Tony was the salesman that I dealt with. He was very rude and sarcastic. I felt like because I was a female he didn’t want to negotiate the price or Tony was the salesman that I dealt with. He was very rude and sarcastic. I felt like because I was a female he didn’t want to negotiate the price or listen to my concerns about the vehicle. He told me that if I wanted a perfect car then I should buy a new one. I am not stupid! I know used cars have flaws but if something is broke it should be fixed. Don’t insult my intelligence! More

I am very pleased with the professionalism of Brandon Menke for helping me buy the used car that I bought for my fiancé. I was given a Veterans discount and all the communications that he did with my fin Menke for helping me buy the used car that I bought for my fiancé. I was given a Veterans discount and all the communications that he did with my financial institution. I would recommend this dealership to anyone who wants a great deal. More

DO NOT BUY A VEHICLE FROM THESE PEOPLE. Salesman Tony Coleman will treat you like you’re a total moron. The deal you get will just be decent enough to get you to go ahead and purchase a Salesman Tony Coleman will treat you like you’re a total moron. The deal you get will just be decent enough to get you to go ahead and purchase a vehicle and get completely railroaded on your trade in. I dropped $49,000 cash on a Ram 2500 Laramie with 57,000 miles. Then called a week later because as soon as I got home I realized the brakes were squealing like a stuck pig. Tony told me 30 days anything wrong, they will fix it, no questions, no xx. So I take it in to get the brakes looked at (of course I had to take a day off work and it was weeks away, just shy of 30 days) and they want to charge me for a brake job. I ask to talk to a manager, but he’s “in a meeting”. Ok, I’ll wait. “Oh, he’s going to be in a meeting all day”, of course he is. These people should be ashamed of themselves. Once you cut the check, they will have no problem sticking it to ya. But I suppose it’s my fault for trusting a hillbilly dealership in Troy Missouri. Save yourself the headache and go to a big name dealership down the road. THESE PEOPLE NEED JESUS. You can’t trust a handshake deal, you can’t trust anything that comes out of their mouths. I can’t even express how disappointed I am in this establishment. They don’t deserve your money. They don’t deserve your time. More

Before buying a vehicle I will start by saying the sales man (tony) was very good at helping me and my wife find a vehicle that we liked a lot . The passenger side seat electrical to move seat up and down f man (tony) was very good at helping me and my wife find a vehicle that we liked a lot . The passenger side seat electrical to move seat up and down forward and backwards did not work . Tony said no problem they would replace the seat no problem. He even wrote a work order and gave me a copy. So far so good. My bank had pre-approved my loan so Cassie just had to fill out his paperwork and easy sale. he also had said that the vehicle had passed state inspection done by there automotive shop and sold me a warranty for. $ 5.000 and said it covered everything with the no cost out of my pocket. On the way home the brakes started getting bad and stopped working almost completely. They towed it back to mountain top motors Front passenger side brake cylinder had to be replaced. (But they said vehicle passed inspection. ) when they picked up the vehicle they said my seat was at there shop and would be installed also. The seat they put in still does not work properly . Now the automotive department said they paid $700.00 for a new seat and they were not replaceing it again . It still don't work now it works forward and backwards but still does not go up and down. The engine had a a misfire which I told Tony about it he sent me to there shop in Moscow mills, they said it would be $240.00 to change the spark plugs and that the warranty did not cover it.so much for the warranty. Ii am getting my vehicle reinspected and will also be reporting them to state because of the brakes,they could have killed us. BE VERY CAREFUL BUYING A CAR FROM THEM!!! . My advice have any vehicle you get at Mountain top motors in troy mo. Inspected somewhere with better and more reliable mechanics, alsomake sure anything that needs to be fixed is done before it leaves the lot . DO NOT TRUST THEM!!! More

They sell junk cars! Avoid at all costs! We purchased a car from these people. The car is a lemon. The air conditioner doesn't work the engine leaks oil badly and the bal Avoid at all costs! We purchased a car from these people. The car is a lemon. The air conditioner doesn't work the engine leaks oil badly and the ball joint blew out on the interstate yesterday. We call and get the run around saying the gm is out and they can't do anything. More

This is our 2nd purchase from Mountain Top Motors. Tony always treats us with respect and tells it like it is, no high pressure sales, vehicles are always quality! I highly recommend Mountain Top and Tony always treats us with respect and tells it like it is, no high pressure sales, vehicles are always quality! I highly recommend Mountain Top and will return again when in the market for a vehicle. More

If I could choose 0 stars I would , avoid this place at all cost. It was by far the WORST purchase experience of my life, and now we are stuck with a 30,000.00 piece of garbage. Engine light has been in s all cost. It was by far the WORST purchase experience of my life, and now we are stuck with a 30,000.00 piece of garbage. Engine light has been in since day 2, the roof leaks , the tires had to be replaced immediately, have been towed 10 times, truck wasn't even in my possession because it was broke down during the 30 day warranty period , they assured me that they would take care of the situation and after the 30 days they told me I was out of luck ! I went here because of the good ratings but was also informed later that they offer you a gift card to give them a good rating, otherwise they wouldn't have any, Im sure ! This place is the WORST! More