Mountain States Toyota

I just picked up my Rav4 after having an insurance claim repaired involving both mechanical and body work. The work was done as promised and within the price quoted The Servide Advisor was helpful and fri repaired involving both mechanical and body work. The work was done as promised and within the price quoted The Servide Advisor was helpful and friendly and kept me advised of the entire process. I will certainly continue to use Maountain States Toyota for any service work and will buy my next car there as well. More

My whole experience of buy a All New 2014 Toyota Highlander XLE AWD was GREAT.Before buying this vehicle,i did lot of reserch for vehicle and read reviews for dealers and i select Mountain State To Highlander XLE AWD was GREAT.Before buying this vehicle,i did lot of reserch for vehicle and read reviews for dealers and i select Mountain State Toyota in Denver. I baught this SUV on 1/7/14 and day before i finalized final price and pre approval for financing with Chris Freehart ( internet sales rep.).Chris helped with True Pricing as promised on dealer website and offer me discounts of $3000.00 on my new SUV.We schedule the appointment for next day. On 1/7/14, we went to dealership and met Chris Freehart.He welcomed us and introduce me to JOEY Parisi ( sales consultant ). Joey and me go for test drive and i love with this vehicle even before i purchased.After test drive,joey helped me with paper work and accessories option. After that, Joey introduced me to Francios Imd Felloussi ( finance manager ) and he was very helpful with our finance and finally we come back home with new 2014 highlander. At the last,JOEY Parisi and Francios Felloussi are the two guys who gave us their valuble time and made our new vehicle purchase very very pleasent with execellent customer service. Thank You Very Much. More

We were approached by Doan Vu as soon as we got out of our car. He was very helpful in describing the Toyotas we were interested in looking at. He quickly picked out a 2014 Camry and a 2013 Rav4. He al our car. He was very helpful in describing the Toyotas we were interested in looking at. He quickly picked out a 2014 Camry and a 2013 Rav4. He allowed us to drive both cars. He was very patient with us and had our interests at the forefront of our business interaction. When we made the decision on what car we wanted to purchase we moved inside to his desk. The transaction moved very quickly and everything was handled to our satisfaction. Doan Vu made the purchase of the 2014 Toyota Camry extremely efficient. He treated us with care and respect!!! Thank you Doan Vu. Georgeann Schamberger More

I stopped by Mountain States Toyota last Saturday to look at the new 2014 Tundras and we were met by Ray Saccomano. He showed my wife and I their inventory and explained a little to me about the changes for at the new 2014 Tundras and we were met by Ray Saccomano. He showed my wife and I their inventory and explained a little to me about the changes for the new model (I had researched them extensively on line so he didn't have to tell me too much). He was very helpful and pleasant and when I told him we were going to lunch with friends, he said, "Just give me a shout if you have any other questions." We went outside and saw another couple looking at the truck so I asked Ray how quickly he could take a deposit! He grabbed some info from me and held the truck until that night. We came back in the evening and everything was basically ready for us to go. Ray negotiated a very fair price and threw in some great extras and I love the new truck. All in all, I couldn't ask for a more pleasant car buying experience. More

Every employee with whom I worked was friendly, respectful, and helpful. I purchased a new Corolla. Jesse my sale person answered all my questions and took the time to demonstrate the vehicle. He e respectful, and helpful. I purchased a new Corolla. Jesse my sale person answered all my questions and took the time to demonstrate the vehicle. He even gave helpful hints to handle things I might not have anticipated. I was surprised to discover a bag full of goodies in my new Corolla. The car was spotless. The dealership is exceptional. I will buy all my future cars from Mountain State Toyota and recommend them to everyone buying a car with no hesitation. More

Employees were nice and very helpful. Any questions I had were thoroughly answered. I arrived with the firm intention of not buying until I had researched the car, and I never felt like they were pushin had were thoroughly answered. I arrived with the firm intention of not buying until I had researched the car, and I never felt like they were pushing me for a sale. Ended up buying the car the next day once I was satisfied with the price. More

Steve White was wonderful to work with, very thorough, caring, and knowledgable. He had many personal interests in common with us, so it felt like an instant friendship was formed! Thanks Steve! caring, and knowledgable. He had many personal interests in common with us, so it felt like an instant friendship was formed! Thanks Steve! More

We were introduced to Mountain States Toyota through Costco's Auto Buying Program. Jason Scott Barnes was our primary point-of-contact throughout the entire experience. Ray Saccomano was our sales per Costco's Auto Buying Program. Jason Scott Barnes was our primary point-of-contact throughout the entire experience. Ray Saccomano was our sales person and Robert Grzeca was the Finance Director (who did all of the paperwork to close the transaction). Our needs for a 2013 Toyota Venza were quite specific (no moonroof, for example). Jason determined that Mtn States Toyota did not have the allocation to have our Venza built. But he researched available build platforms at several other dealers across the US, and found another dealership that was willing to trade a build allocation for our Venza with one that Mtn States had for a vehicle they needed. All of this took four months, and Jason was diligent in making sure we were kept informed of the progress of the build - date of expected delivery, options that were to be added to the build request, for example. On the day of delivery, Ray Saccomano led us through the paperwork flow, and a tour of the vehicle to ensure that we knew all that was needed to operate our new car safely. The car was immaculate and was just as we had ordered it. Ray even got us a lunch as we were in the queque for meeting with the Finance Director, Robert Grzeca. What sometimes can be a very pressured process - urging purchase of extra warranties, paint protection, etc - was a non-issue. Robert got us through the paperwork signing in short order, and we were on our way in no time. As we were preparing to leave, Ray presented us with a Mountain States Toyota 'goody bag', containing an insulated cup, a set of key rings, a pen and a recycling sack as momentos of thanks for choosing their dealership. In both the larger issue of buying a vehicle, and also in the little things, we commend Mountain States Toyota, and particularly Jason, Ray, and Robert, for their professionalism and genuine customer service. We'll be back next Spring for a 2104 Toyota Prius C Level 4!!! Michael and Maureen Pickell, Breckenridge, Colorado More

Sean Kramer is the worst car salesman I have ever dealt with. After waiting for a car for nearly two weeks after we were told it would arrive, the dealership offered us $200 for our trouble, leaving us pay with. After waiting for a car for nearly two weeks after we were told it would arrive, the dealership offered us $200 for our trouble, leaving us paying $200 over invoice. We asked to pay invoice (that the dealership eat the additional $200 for nearly two weeks of inconveniencing us). They said no. We pressed and said they had been dishonest about the arrival and the least they could do was give us that money off. Sean Kramer completely lost his temper and told us that he preferred not to do business with us, that we should "go our separate ways." Essentially, a sales manager had a tantrum and preferred not to make a sale than sit and discuss an issue like and adult. He literally stormed out of the room and away from us, without even saying anything. The salesman who was assisting tried to make the situation better and negotiate the cost down by $100, but Sean wouldn't allow it. He refused the business completely. I can't believe that after all the frustration they caused for us, a sales manager lost his cool and a sale, and treated us the way he did. I will NEVER go there again and will tell everyone who will listen about this situation. More