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Motorworld Honda

Wilkes-Barre, PA

4.7
1,095 Reviews
Offering Pennsylvania drivers an extensive selection of new Honda models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 4

Wilkes-Barre, PA

18702

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Showing 1,095 reviews

June 16, 2010

The service representative, BJ, was very knowledgeable and cooperative. The sevice was completed on schedule. The price was very close to the estimate. I would highly recommend this dealership. The Honda More

by wcarmean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
One
May 29, 2010

Service advisor was friendly and informative. She notified me by phone when the car was ready to be picked up. If I had one complaint, at one time when you took your car in for service they would ru More

by ecooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : B J Falkowski
May 13, 2010

This was our 5th Honda from this dealer, and the same salesman. We have never had such good personal service anywhere, with any product, as with MotorWorld and Don. I have been able to pick up a vehicl More

by gwylym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Cardanay, Don Cardonay
May 12, 2010

Very impressed with Travis's customer service and knowledge of the product. He was courteous and thorough. This was the second dealership I had visited. I came in with a price from a competitor on t More

by cfed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Travis Hess
April 30, 2010

Bernice and Tiffany gave us a wonderful experience. Very thorough. Extremely impressed by the quality of cutomer care. More

by kmcandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : BERNICE & TIFFANY , Tiffany Zawadzki
April 12, 2010

Over a two month period, I was in contact with Mark and Travis at Motorworld. Mark was assisting with my lease return and with any questions about a vehicle i was wanting to lease or buy. Travis obtained More

by lilladyrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hess, MarkDesmarius, Tiffany Zawadski, Travis Hess, Tiffany Zawadzki
March 30, 2010

The shopping and buying experience we had with Jeff Evans at Motorworld was one of the most pleasant car buying experiences we have ever had. Jeff was a gentleman throughout the entire process and did not More

by billsab1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Evans
March 13, 2010

Due to a problem with pre-ordering parts for a repair (caused by a scheduling mistake) I was given a rental car to use for the one day my vehicle was off the road. The entire process was completed very More

by sparky18237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : BJ
February 26, 2010

I wanted to buy a new car and I had dealt with Motorworld in the past but pricing didn't work out for me and ended up buying from Matt Burne the other Honda dealer in the area. I dealt with Don who was knowl More

by sunrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure, Travis Hess, Travis Hess
Mar 17, 2010 -

Motorworld Honda responded

We are sorry to hear that you had a bad experience at our dealership. We strive for 100% customer satisfaction every time, but unfortunately it doesn’t always work out that way. MotorWorld Honda is the largest volume-selling Honda dealer in Northeast Pennsylvania. Over the years, we have sold thousands more Honda cars, SUV’s, and trucks than any of the other dealers around us. While we’d love to be able to make every deal every time, reasonably, that’s just not possible, and we do understand that sometimes, things just don’t work-out. But our history and track record show that we are beyond a doubt price-competitive, and experience tells us that we rarely lose a deal based on “price.” Again, we just wanted to apologize that we couldn’t get you into the car you wanted for the price you were searching for. Please let us know if there is anything that we can do for you in the future.

February 11, 2010

I was interested in leasing a new honda and spoke to John on the phone, he said he would be there till 7:00. I arrived at about 6:00 and he inspected and appraised my trade, had all the paperwork done and t More

by rdangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bednarski, Tiffani Zawatski (sp?), Tiffany Zawadzki
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