Motorworld Honda

I was extremely pleased with the service and extra effort in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the t in my recent visit to Motorworld. My new 2011 Honda Pilot ran into a deer and was at Motorworld Collision. I also needed a wiring harness for the trailer hitch (Accessies Department) and oil & filter change (Service Department). Several employees worked to help me get this all coordinated so that I only made one stop to pick up my Pilot when the body work was completed. All work was completed at that time. All receipts were in one location from all work from three departments - Service, Collision and Accessories. This saved me from having to stop at 3 different locations on the Motorworld complex. The body work was excellent; Can't even tell it was ever smashed! Service, understanding and courtesy were terrific. My sincere thanks to Don Engler, Aaron Fenyus, and Mike & BJ in Service. Great Job! More

We were pleased with most aspects of our experience at MotorWorld. Some things that were concerns included the scheduling of the pick up. We ended up having to wait over 1.5 hours to close the deal, after MotorWorld. Some things that were concerns included the scheduling of the pick up. We ended up having to wait over 1.5 hours to close the deal, after being assured that if we came early we would be able to close the deal early. We did have to return the FIT for service the following Saturday due to a TPMS sensor malfunction. That matter was dealt with efficiently and at no cost other than the gas and mileage to return to MotorWorld for the repair. Thank you. The car runs great. More

The Service of the vehicle is very good. But some of the customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if t customer service is not so commendable. I was made to wait for about 20 mins while the person was doing paperwork. I would understand and waited if there was another customer. I think any dealer should have the courtesy to respond to theri customers, which was not the case here. Improving this would make this dealer a great one. More

My wifw and i were in the market for a Honda. i checked on line for various autos. Tara replied to my inquiry in a prompt and efficient manner. Shortly after her message we went to Motor World and met Tara on line for various autos. Tara replied to my inquiry in a prompt and efficient manner. Shortly after her message we went to Motor World and met Tara and she promptly introduced us to Mr. Fenyus who handled our sale. Everything went smoothly including the prompt paper work of the Business Manager,I don't remember her name. I am hoping that the service department will be a prompt and efficient as the Sales people.We purchased another car in the mid 1990's with MotorWorld. More

Receptionist who helped me was professional and courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with m courteous. This was my second trip to MotorWorld for service, and I was very satisfied both times. I was not left wondering what was happening with my car. She came to see me several times and updated me while my car was bein serviced. I work in healthcare and realize how important this type of customer service is. More

Bj is very easy to work with. she makes sure the work is done properly and in a timely manner. I trust her completely with my vehicle. she explains things in detail and makes sure I am completely satisfied done properly and in a timely manner. I trust her completely with my vehicle. she explains things in detail and makes sure I am completely satisfied with the work performed on my vehicle. I would not want to take my vehicle anywhere else. More

I get excellent treatment, everything is explained in detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Fal detail. My vehicle is serviced in a timely manner. I never have to wait for excessive amounts of time. I feel my vehicle is in good hands with BJ Falkowski and I trust her completely with the care of my vehicle. A lot of people will only go to her because of the way she goes the extra mile, to make sure the work is done properly on their vehicles. She is a keeper!!! More

B.J. treats every person as if they were the most important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons important person in the world. She takes the time to get to know you and keeps you posted every step of the way. She is one of the biggest reasons I bought another Honda. I completely trust this person. More

We are long time Motorworld customers. We have purchased We are long time Motorworld customers. We have purchased several vehicles, both new and used. In general our experiences have been positive. This We are long time Motorworld customers. We have purchased several vehicles, both new and used. In general our experiences have been positive. This one (purchase of 2010 Honda CRV) was exceptional. Excellent,knowledgeable, courteous, accommodating, sales staff, James Morris, plus amazingly efficient title transfer etc. by Tiffany. We were very pleased. More

Problem, When calling in for an appointment or attempting Problem, When calling in for an appointment or attempting to cancel an appointment was a pain. Had to wait on my cell phone at one time for almost 15 Problem, When calling in for an appointment or attempting to cancel an appointment was a pain. Had to wait on my cell phone at one time for almost 15 min. The last appointment was due to bringing my vehicle back after getting new brakes and rotors on all four wheels. After takeing the vehicle on the hwy, I had a shakeing in the steering wheel which was not there when the vehicle was brought in for the work. They said wheels had to be balanced. 1st had the wheels bal by this co, about year before, secound were was the shaking before bringing the vehicle in. Not happy about this will seek other opinon before any more work is done by this dealer. More