Motorwerks Mini

Great to deal with. Super helpful. Answered my questions. Love my Mini just purchased 5 months ago Super helpful. Answered my questions. Love my Mini just purchased 5 months ago More

My adviser, Joel, was great, and tech, Noah, provided a clear, informative walk-around. Excellent service. clear, informative walk-around. Excellent service. More

I have bought several cars from them and the service has always been outstanding. I am very pleased. always been outstanding. I am very pleased. More

The staff is friendly and accommodating. The facility is clean and nice. The waiting area is nice and the coffee is great! The facility is clean and nice. The waiting area is nice and the coffee is great! More

Service has always been great. Car is ready in a safe and timely manner. Everything is explained very well. Very good job. Car is ready in a safe and timely manner. Everything is explained very well. Very good job. More

GREAT SERVICE, Joel was fantastic. Very attentive to my needs, listened to me and took care of the problems Very attentive to my needs, listened to me and took care of the problems More

Superb care from sales, parts and service departments! Charlie, Chris, Jake, John, Frank, and others always listen and help. Sometimes they teach me a few tips!! Charlie, Chris, Jake, John, Frank, and others always listen and help. Sometimes they teach me a few tips!! More

Everything was done in a timely manner. I would recommend it again. Thanks for great service I would recommend it again. Thanks for great service More

Update: vehicle I purchased has been a money pit. Dealership passed off any responsibility. Spent $5k in repairs on top of the $2,500 repair they did. They stopped responding to messages after the fi Dealership passed off any responsibility. Spent $5k in repairs on top of the $2,500 repair they did. They stopped responding to messages after the first repair. When I picked up the vehicle it ran rough and had a check engine light on that they cleared. Turned out to be the throttle body that needed to be replaced. A month later I had to have a $5k repair (timing chain, Cam phasers, water pump). My “one owner” apparently had no maintenance over the life of the vehicle, which should have been caught in their inspection. Only thing they told me was they did the oil and brakes when they took in the truck and they have no liability. Mechanic told me the vehicle likely had no oil changes prior to them getting it. More

Experience purchasing a used car at Penske Dealership Workorder #1MIS891545 At the point of test drive/purchase, I asked about why the engine had a ticking noise and the interior cigarette Dealership Workorder #1MIS891545 At the point of test drive/purchase, I asked about why the engine had a ticking noise and the interior cigarette smell. I asked for the inspection document as I was told everything passed. I was again told, there were no engine issues, it was a non-smoker, tires were good (I could see that) and brakes were >6mm so it all seemed fine. The sales team asked the technician to again review the engine noise, and said it is a normal sound for the engine. Well ... all is not right. The car was absolutely smoked in, neither my wife nor I could be in the car for very long and I am still working to clear the 2nd hand smoke. The engine ticking is a known issue with Jeeps (Worn Rockers, intake Camshafts) but I was told it was normal. Brakes? Well, they were 7mm (front w/rust on pads) and 3mm (rear). Not what the technician report says from the dealership. There were clearly additional pre-existing issues as well. Several errors popped up within weeks of buying the Jeep. Both Air Suspension and forward-facing camera failures. These service codes can only be reset by a dealership or someone with the tools. The motor mounts are also bad (common problem with Jeeps) and there was a swooshing noise due to an AC suction line leaking. Any average technician would find all of these things and report them to the management at the dealership as part of the pre-inspection. I fully expect some repairs may be required with any used vehicle purchase but not this many after seeing the pre-inspection and being told there were no major issues. Hope this helps others as it is a big disappointment to me that I trusted the Penske name and the dealership with the purchase of a quality used vehicle only to find soon after the number of undisclosed preexisting issues. More