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Motorwerks BMW

Bloomington, MN

4.7
1,037 Reviews

1300 American Blvd W

Bloomington, MN

55420

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Showing 1,037 reviews

December 27, 2020

Always great service, vehicle is returned in approximate estimated time. Have Been dealing with Motorwerks for 20 years and have never been disappointed. Would recommend to anyone. More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Ross
Dec 28, 2020 -

Motorwerks BMW responded

Gary, we appreciate you taking the time to share your great service experience! Spencer was more than happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 27, 2020

This is a great dealership. Always goodservice from This is a great dealership. Always good service from Craig Thompson, my service advisor, Jeff, MasterMechanic& Ed Traicsi my salesmen/lease advisor. More

by SJHughes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Thompson & Jeff, Ed Traisci
Dec 27, 2020 -

Motorwerks BMW responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Motorwerks BMW.

December 25, 2020

Andy was very cheerful and helpful, he even went the extra mile and found a coupon for me to help save me money. He answered all of my questions and was very responsive. More

by Gkmart2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 26, 2020 -

Motorwerks BMW responded

Thank you for the great review! We will be sure to let Andy know how happy you are with his knowledgeable and patient service. Motorwerks BMW welcomes you back at any time.

December 24, 2020

Tu at Motorwerks is amazing! He went the extra mile to find the custom vehicle I was looking for. I am a repeat customer and highly recommend Tu to find your next vehicle! More

by Karah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Doan
Dec 25, 2020 -

Motorwerks BMW responded

Thank you for the kind words with Tu, Karah! We appreciate your business and are here anytime you need help.

December 24, 2020

Everyone was friendly, helpful, and mindful of the need to be careful about social distancing. I received a spectacular deal on the 640i xDrive GT and a generous allowance for my trade. Leo made sure I und More

by slstern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Vosler, gentleman in Finance, Leo Guzman
Dec 25, 2020 -

Motorwerks BMW responded

Glad to hear that your sales visit was so positive! Thank you for choosing Motorwerks BMW!

December 14, 2020

Had Hussam Albasri as a service rep and the dude was fantastic. Would definitely recommend him as a great first impression person for BMW Motorwerks. More

by matthew_welton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussam Albarsi
Dec 15, 2020 -

Motorwerks BMW responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and with the help of Hussam! We are always here to help at Motorwerks BMW!

December 12, 2020

Andy Kelm - Service advisor was so friendly and helpful!!! It was a pleasure working with him. I want a oil change on my car and he was so nice explaining to me that is not the due date now, I sho More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Kelm
Dec 13, 2020 -

Motorwerks BMW responded

Thank you for visiting Motorwerks BMW, Nicole. We will be sure to thank Andy for providing you with excellent service. We look forward to working with you again.

Dec 14, 2020 -

Nicole responded

Thank you!!! It’s always a pleasure working with Motorwerks BMW. I wish all of yours Employees Happy Holidays and a Happy New Year!!!

December 07, 2020

Craig is an absolute pro. He knows cars and how to explain issues with customers. He is a customer first kind of guy! BMWs are complicated so Craig’s experience is a huge value add to my service expe More

by Dreamweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 08, 2020 -

Motorwerks BMW responded

We'll be sure to thank Craig for providing you with a positive service experience. Thanks for your valuable feedback and see you next time at Motorwerks BMW!

December 04, 2020

Shawn was amazing in helping and explaining every little detail! The rest if the team was on the same page, in and out in less than 3 hrs. More

by Edleoponce5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Simonet
Dec 05, 2020 -

Motorwerks BMW responded

Thank you for the great review! We are happy to know that you had a positive experience with Shawn, and if there is anything else we can do for you, please let us know.

December 03, 2020

Clean professional environment. Very accommodating and understanding with vehicle pricing. Not rude or pushy, very reasonable sales floor/advisors. Flexible schedule and quick follow up helped solidify th More

by Marc N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Doan, Leo Guzman
Dec 04, 2020 -

Motorwerks BMW responded

Thank you for the great review, Marc. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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