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Motors Northwest

Tacoma, WA

Overview
Employees
Reviews
Vehicles
4.9
456 Reviews
Where the value exceeds the price! Since 2004
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7007 S Tacoma Way

Tacoma, WA

98409

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Showing 456 reviews

April 15, 2022

great people with a good attitude and willing to help you get to the numbers you’re looking for More

by joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hipolito
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Apr 15, 2022 -

Motors Northwest responded

Joel, Congrats on that beautiful BMW! Thank you so much for the kind words and awesome review! We are so glad you had such a great experience! Welcome to the Motors Northwest Family! If you need anything reach out we are here for you!

April 15, 2022

The most amazing dealership in the PNW highly recommend Jordan great people with amazing car selections More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Hartwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Beierle, Keith Jackson, Anthony Black, Jerry Hipolito, Duane Stamper, Alameda Ta'amu
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Apr 15, 2022 -

Motors Northwest responded

Mikey, Congratulations on your new car it is extremely nice! We are so glad you are happy with your purchase and experience! Thank you for all the shout outs we really do have an amazing team! Jordan is great we think so too! Welcome to the Motors Northwest Family. If you need anything please reach out we are here for you!

April 14, 2022

The best experience I've ever had a a dealership. They make sure you are getting a good deal and what works best for you. More

by Willbill7174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Beierle, Anthony Black, Jerry Hipolito
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Apr 14, 2022 -

Motors Northwest responded

Will, First off we want to say thank you for your service. We are so glad to help our wonderful Military community. We are so happy you found your awesome new ride with us! That is a very nice Jeep, Congratulations! Thank you so much for your kind words that is exactly the experience we want for our customers! Welcome to the Motors Northwest Family! If you need anything just reach out we are here for you!

March 21, 2022

I asked for a quote of all costs as I don't live in the city. They never got back to me. I made several attempts to get this information. Still have not heard back.. More

by Kathyljones033
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It's was through email. I don't know.
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Mar 22, 2022 -

Motors Northwest responded

Kathy, we truly apologize for the missed-communication. No excuses, because of our exceptional inventory and below-market pricing, we are overwhelmed with local business as well as out-of-state interest in our vehicles. We are under-staffed and over-customer-ed. We are sorry and this is not acceptable to us as well as you. Please know that this lack of response is not common and we are always working diligently to better our processes. This one slipped through the cracks and we again apologize. If there is ever anything that we can do to assist you in any automotive-way, please do not hesitate to reach-out to any one of our staff members. We will be glad to assist.

March 12, 2022

Ask for Rocky. Went above and beyond what anyone would expect. Thank you!!!! I’m confident he’s an honest stand up guy!! More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
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Apr 13, 2023 -

Motors Northwest responded

Right on Jason! Congrats again! Thank you for your review and your Rocky Hartwell recommendation. Please feel free to let us know anytime that you need anything at all auto-related, we will be glad to assist.

February 19, 2022

Rocky and Jordan were such a pleasure to work with, no pressure sales ill do all further vehicle purchases with them at motors NW. More

by Kboucher9195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky and jordan
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Apr 13, 2023 -

Motors Northwest responded

Congrats again KB! Happy for you! Thank you for your five-star review and your pleasurable words regarding our very own Jordan and Rocky. Please stay in touch, anytime that you need anything at all. We will be flattered to assist.

February 01, 2022

A very relaxed purchase, no pressure to buy and all my questions answered. I would recommend Jordan to anyone. More

by Fongyoung007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 13, 2023 -

Motors Northwest responded

Congratulations again Fong! Thank you for your great review and your kind recommendation of our very own Jordan Kemp. Please do not hesitate to reach out to us anytime that you need anything at all, we will be glad to assist.

January 30, 2022

Outstanding service .. Jordan is excellent at helping you get into a vehicle that suits your needs I highly recommend you deal with Jordan at Motors Northwest. More

by Jordan Kemp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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July 11, 2021

Anthony black was very professional and helpful in putting me in my new truck. If you need a good used car go see anthony he will go the extra mile to make it happen. More

by Gil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony black
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May 24, 2021

Was just looking for a used car for my daughter. Anthony Black was our salesman. He was honest, polite, and extraordinarily helpful. Was just looking, but ended up buying. Great car and amazing with very he More

by Njoycurrah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Black
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