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Motors Northwest

Tacoma, WA

4.9
456 Reviews
Where the value exceeds the price! Since 2004
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7007 S Tacoma Way

Tacoma, WA

98409

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Showing 456 reviews

May 13, 2023

Nick was very helpful and genuine! We felt we were in great hands and felt no pressure to buy. Nick was very informative and answered any questions we had. Great service!!! More

by Lexyhaugmusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Romanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalayna Gilbertson
Jul 24, 2023 -

Motors Northwest responded

Right-on! Congrats-again! Thank you for your five-star review and your kind words regarding our very own Nick Romanov. We love this guy! And please remember us here, any time that you need anything at all auto-related. We will be glad to assist!

May 13, 2023

Nick had great customer service. Also everyone was very respectful. Highly recommend to get a car from if in search of a vehicle More

by Kcaoagdan97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Romanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Motors Northwest responded

Congrats again Kevin! Very nice Civic! Thank you for your review and your recommendation.

May 13, 2023

Rocky is one amazing guy. He did everything I asked me to do & some and made it happen for me. I would def send everyone to Northwest to purchase a car. Ask for rocky or junio More

by Nessagurr0728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.T. Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hartwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jackson, Junior Hartwell
May 25, 2023 -

Motors Northwest responded

Awwwwwww Nessa, so kind! We heart Rocky and Junior as well! Congratulations on your new car! You made a great decision and we are happy for you! Enjoy!

May 12, 2023

Great and fast service. They showed us multiple cars for test drives. Prices were good and did not have any unreasonable markup. More

by Manuel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Junior Hartwell
Jul 24, 2023 -

Motors Northwest responded

Congratulations again Manuel! Very nice car, great choice!

May 10, 2023

Great people and staff! Came highly recommended from a local service mechanic with regard to their vehicles. Reputation and word of mouth wins again! More

by Cstrange76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hartwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Romanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jackson
Jul 24, 2023 -

Motors Northwest responded

Right on Colbey! Congratulations again on your extremely nice new car! Thank you for your kind words. Your opinion is important to us.

May 03, 2023

They were great to deal with no pressure. Everyone was professional and honest. Would definitely buy from again. More

by Mfifty5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Motors Northwest responded

Nicest Toyota Tacoma in the country Scott! and Supercharged, super-awesome! Congrats again sir. Thank you for your review.

May 02, 2023

Junior was a fantastic and genuine sales professional. He made me feel at ease with the process from the beginning; and wanted me to have a pleasant car buying experience. The team including, Keith and JD More

by tanyatgotay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Beierle, Keith Jackson, Junior Hartwell
Jul 24, 2023 -

Motors Northwest responded

Yeeeee-haw-Tanya! Happy for you! Great choice with your new car! Any time that you need anything at all, do not hesitate to reach out to us. We are here to help!

April 27, 2023

Awesome and easy process no pressure to buy and gave us fair deals I sure love my new car More

by evanleckenby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Motors Northwest responded

Congrats again Evan! Very very nice car! Great choice!

April 26, 2023

Nick was super helpful and got us the perfect car! Thank you so much! Would definitely recommend getting your next car here! More

by Brhaase217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Romanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Jackson
May 25, 2023 -

Motors Northwest responded

Right-on! Congrats-again! Thank you for your five-star review and the kind-words regarding our very-own Nick!

April 13, 2023

It was a could’ve been better experience overall. Typical used car dealers who stretch the truth and use misleading advertising that isn’t discoverable in the initial overview of the vehicle. Like th More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Kemp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalayna Gilbertson
Apr 13, 2023 -

Motors Northwest responded

Thank you for your candid review Tiffany. We apologize. Like you, spending a lot of time during your visit doing your due diligence, inspecting the car and negotiating along with your advisors, we try and do our best job, inspecting, servicing and reconditioning every vehicle that we offer. Additionally, we hold ourselves to the highest of customer service standards. Obviously, we misunderstood your excitement, acceptance of the vehicle and deal you offered, we fell short on this for you. We at no time, throughout the transaction wanted you feel forced to buy the vehicle or to not be able to walk away at any time. Your experience described now comes as a complete surprise to us and a disappointment. We are genuinely sorry for this experience up to now. Please reach out to any member of our management staff, no strings attached, we have options for you such as to take the car back, to listen and rectify the situation. We look forward to hearing from you, completely satisfying you and learning how to improve.

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