Motorcars Limited
Mt. Vernon, WA
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I purchased a $130,000 vehicle from this dealership earlier this year, trusting their reputation and the statements made during the buying process. Unfortunately, my experience since the purchase has b earlier this year, trusting their reputation and the statements made during the buying process. Unfortunately, my experience since the purchase has been extremely disappointing, and I feel it’s important to share so others know what to expect. When I had the car inspected the same week I bought it, two separate, reputable shops — including a factory-authorized service center — told me the front brakes were nearly worn out (about 5% remaining). This was shocking because the dealership’s inspection report claimed the brakes were at 50% remaining, which they represented to me at the time of sale. I reached out to the dealership for clarification, expecting them to stand by what they said. Instead, I was told that their shop’s measurements were accurate and that I could drive all the way back from California to Washington for a discounted brake job. That suggestion alone was unreasonable — and it completely ignored the fact that two independent inspections confirmed the brakes were almost done. I even reminded them that the owner has been in business for over 30 years and claims to “stand behind his cars.” But in this case, there’s been no accountability or effort to make things right — not even a fair offer to share the cost of the repair. At this point, it’s clear that what was represented at the time of sale doesn’t match the actual condition of the car. I’ve filed documentation and am pursuing the matter formally, but I also want to make sure other buyers are aware. If you’re considering purchasing a vehicle from here, do your own independent inspection — do not rely solely on their report. My experience shows that even with an expensive, high-end car, accuracy and responsibility are not guaranteed. I’ve purchased many cars over the years, and I’ve never experienced this kind of response or lack of integrity after raising a legitimate concern. I hope management eventually realizes that honesty and customer trust are far more valuable than avoiding responsibility. More
Out of state buyer so communication and photos were crucial to establish a degree of comfort sufficient to complete purchase. Mark Tebb was great throughout the process. Car arrived in the condition he crucial to establish a degree of comfort sufficient to complete purchase. Mark Tebb was great throughout the process. Car arrived in the condition he represented with no disappointments. More
I was very pleased with my experience at this dealership. They were friendly, knowledgeable about the cars, and extremely patient with my test drives of a multitude of vehicles that had to be carefully pulle They were friendly, knowledgeable about the cars, and extremely patient with my test drives of a multitude of vehicles that had to be carefully pulled out of the store. This place only stocks absolutely immaculate vehicles. If you buy something from here rest assured it will be in perfect condition! More
The dealership manager was unwilling to negotiate a fair price. Vehicle was $1500 over other TBirds with same mileage and condition. Manager came down $1000.00. Stated that they were not making enough on t price. Vehicle was $1500 over other TBirds with same mileage and condition. Manager came down $1000.00. Stated that they were not making enough on this vehicle. Refuse to negotiate the $500.00 difference. More
Awesome experience! A huge "Thank You!" to Mark, Jeremiah and Gary for making our recent car purchase fun, enjoyable, and hassle-free! You guys rock! We are thrilled with A huge "Thank You!" to Mark, Jeremiah and Gary for making our recent car purchase fun, enjoyable, and hassle-free! You guys rock! We are thrilled with our "new" car, and very happy to have purchased from Motorcars Limited. We definitely will be back for our next purchase! More

