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Motorcars Limited

Mt. Vernon, WA

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7 Reviews
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1100 A East College Way

Mt. Vernon, WA

98273

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November 05, 2025

I purchased a $130,000 vehicle from this dealership earlier this year, trusting their reputation and the statements made during the buying process. Unfortunately, my experience since the purchase has b More

by desaikevin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jay
Nov 07, 2025 -

Motorcars Limited responded

Dear Kevin, Thank you for sharing your feedback—we truly appreciate hearing from our customers, as it helps us continue refining the exceptional experiences we've built over 35 years at Motorcars Limited. Ensuring every client leaves delighted is a core focus in our weekly team discussions, and we're genuinely sorry to learn that your experience fell short of that standard. We understand your concerns center on the front brake pad depth of your high-performance sports car and our suggestion to handle future maintenance at our dealer cost. From our records, it seems there may have been a misunderstanding: our team aimed to offer a cost-saving option. If this came across differently, we sincerely apologize. Prior to listing the vehicle, our technicians performed a comprehensive service and inspection, noting the front brake pads at 5mm remaining. We're surprised by the reported discrepancy and appreciate the details you provided from your inspections on October 30, 2025. While the quotes didn't include pad measurements or current mileage, one report indicated 4mm depth. Reviewing the Carfax repair order, we see over 2,000 miles driven since purchase—a distance that aligns with normal wear on a high-performance model, potentially explaining the difference from 5mm to 4mm. At Motorcars Limited, we're passionate about sourcing the finest, low-mileage pre-owned vehicles nationwide and preparing them to impeccable standards, just as we did with yours. We wish you all the best going forward!

Nov 07, 2025 -

desaikevin responded

Thank you for the response — but this isn’t an issue of “misunderstanding” or “normal wear.” It’s an issue of accuracy and honesty. When I purchased the car, I was told the front brakes were at 50% life remaining. Within the first month of ownership, I had the car inspected twice — both times showing that the brakes were at roughly 5% remaining. I only went through the hassle of a second inspection because your team insisted I get another opinion, and both confirmed the same thing. Let’s also be clear: I reached out directly after discovering this and provided full documentation. Aside from one very short and dismissive email reply, no one followed up or made any real effort to resolve the situation. Now, your public response reframes it as a “misunderstanding,” yet your own records don’t align with what I was told before purchase. Claiming that the brakes somehow went from 50% to nearly worn out in 2,000 miles is not realistic — especially when your own numbers reference a drop from 5mm to 4mm. That’s 5% wear, not 45%. I purchased a $130,000 vehicle in good faith, trusting the inspection and your reputation. The way this has been handled — evasive language, inconsistent information, and lack of follow-up — is deeply disappointing. I have every email, report, and inspection record saved, and I’ll continue sharing my experience to ensure other buyers know exactly what to expect from Motorcars Limited. Everywhere your name is mentioned online, you will see this. We have just begun, this is escalation stage one, we have a few more moves on this chess board.

Nov 07, 2025 -

desaikevin responded

Additionally — the so-called “low-cost option” is a bad joke. In less than a month I’ve already had $6,000 in repairs on a car I paid $133,000 for. That’s not normal for a properly inspected, low-mileage purchase — it’s a pattern of poor preparation and misleading representations. You can call this a misunderstanding all you want, but the bills, inspection reports, and email trail tell a different story. It’s frankly outrageous, and I’ll continue to document and share this experience wherever Motorcars Limited is mentioned so other buyers aren’t caught off guard.

January 31, 2024

Very courteous, friendly service and staff, no pressure atmosphere. My wife and I highly recommend. More

by tj_wylie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary
December 17, 2023

Very nice car, very clean, just too small for what I need. Dealership very clean, nice place to shop for cars. More

by barrett.kathy1
Recommend Dealer
Yes
Employees Worked With
Mark
October 15, 2022

Out of state buyer so communication and photos were crucial to establish a degree of comfort sufficient to complete purchase. Mark Tebb was great throughout the process. Car arrived in the condition he More

by KCcustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tebb
November 21, 2021

I was very pleased with my experience at this dealership. They were friendly, knowledgeable about the cars, and extremely patient with my test drives of a multitude of vehicles that had to be carefully pulle More

by JBrianClark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Qasem
August 19, 2020

The dealership manager was unwilling to negotiate a fair price. Vehicle was $1500 over other TBirds with same mileage and condition. Manager came down $1000.00. Stated that they were not making enough on t More

by gw4law
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Funk and another sales staff member
April 18, 2018

Awesome experience! A huge "Thank You!" to Mark, Jeremiah and Gary for making our recent car purchase fun, enjoyable, and hassle-free! You guys rock! We are thrilled with More

by gtoolman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tebb, Gary Funk, and Jeremiah Knutson