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MotorWorld Toyota

Wilkes-Barre, PA

4.6
1,079 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 1,080 reviews

August 17, 2023

Was Looking for a Access Cab Tacoma for a while. I saw this one on the lot and stopped in and Corrina was very helpful and answered all my questions. More

by GEOMUL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corrina Kishbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David DeStefano
Aug 21, 2023 -

MotorWorld Toyota responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

August 17, 2023

The sales team is honest and helpful. I have purchased my last 3 cars there, and would return. More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Kotzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David DeStefano
Aug 21, 2023 -

MotorWorld Toyota responded

Hi Jennifer, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

August 15, 2023

I recently had an outstanding experience at MotorWorld Toyota. The staff's warm welcome, attentive service, and expert advice made my car-buying journey exceptional. The showroom's organization and the kn More

by yossip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yordi Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David DeStefano
Aug 17, 2023 -

MotorWorld Toyota responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 17, 2023 -

yossip responded

I'm glad to hear that you value my feedback. Your team's efforts are truly appreciated, and I'm pleased with the experience. If I have any further questions or requirements, I'll be sure to reach out. Have a great day and safe travels to you too!

August 01, 2023

Very knowledgeable and helpful. Great salesman. Will do business again. Thanks for the awsome experience. More

by jason.strasburger21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Slovik
Aug 03, 2023 -

MotorWorld Toyota responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

July 29, 2023

Thwy are nowledgeable. Has great customer service, they value customer loyalty. Sales staff is low pressure. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Kotzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David DeStefano
Aug 03, 2023 -

MotorWorld Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2023

Fantastic great could not do any better ,,, ,. . cant think of 15 more words. would go back… out of money now More

by Bigjake0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Kotzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

MotorWorld Toyota responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 20, 2023

I purchased a 2019 Toyota highlander in July 2019. I was offered the ECP warranty, and purchased it on interior and exterior with a 7 year warranty. In June 2020, there were marks on my car that woul More

by bcass
Recommend Dealer
No
Employees Worked With
nick, unknown.
Jul 24, 2023 -

MotorWorld Toyota responded

Thank you for your feedback about MotorWorld Toyota. We apologize for your experience. Our Customer Relations Manager, Shelley Puzzetti, attempted to contact you regarding your concerns. We would like to bring you into the dealership and have the ECP product reapplied to your vehicle. We have reached out to ECP to have the warranty reinstated. At your earliest convenience, please contact Shelley at Spuzzetti@MotorWorldGroup.com or 570.820.6962, so she can address this issue for you. Thank You.

Jul 28, 2023 -

bcass responded

I was able to reach Shelley, and have been given the opportunity to come in to have my needs met. I will be completing this within a couple weeks, and am glad I was finally able to make progress and move beyond this. Thank you.

July 04, 2023

Salespeople outright lie. Offers they make change by the hour. Treat customer as second class citizen for asking questions. EVERYONE at this dealership either ignores voice ma More

by Nick Gleco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Margie McQuillin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Passon, Robert Slovik
Jul 13, 2023 -

MotorWorld Toyota responded

Mr. Gleco, we appreciate your feedback about MotorWorld Toyota and take every review seriously. Thank you for taking the time to speak with our Sales Manager, Jay Thomas. If we can still be of service to you, please contact Jay directly at jthomas@MotorWorldGroup.com or 570.820.6829. Thank you.

Jul 13, 2023 -

Nick Gleco responded

I never spoke with the Sales Manager Jay Thomas, he also chooses not to return phone calls. Don’t bother reaching out.

June 26, 2023

salespeople were great but very much irritated that floor mats were back ordered and I have to drive back 100 miles to pick them up when they should fed ex them to me. Jim Barry 215-699-2237 More

by wolfmanbarry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Passon, Robert Slovik
Jun 29, 2023 -

MotorWorld Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, please reach out to us at (866) 652-1257 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

June 26, 2023

Yordy tejada the sales rep is the best. I strongly recommend him And I will definitely buy from him again More

by Kingofkings17llc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yordi Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

MotorWorld Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Toyota. Our team is available should you require any extra help.

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