MotorWorld Toyota

Thwy are nowledgeable. Has great customer service, they value customer loyalty. Sales staff is low pressure. Has great customer service, they value customer loyalty. Sales staff is low pressure. More

I purchased a 2019 Toyota highlander in July 2019. I was offered the ECP warranty, and purchased it on interior and exterior with a 7 year warranty. In June 2020, there were marks on my car that woul I was offered the ECP warranty, and purchased it on interior and exterior with a 7 year warranty. In June 2020, there were marks on my car that would not come off with hand or auto car wash. I called, emailed, tried to reach service, parts, and sales (Nick sold me the car), and had zero response to any messages I left or emails sent. I wanted to have these spots removed (ended up being iron deposit), and ensure the ceramic coating was intact. I honestly gave up after 2 months of trying and a google review response that yielded no results. Fast forward to Fall 2022, I have more iron deposits and some markings on the car. I did a little research and contacted the warranty company directly. They informed me that I HAD to return to the dealership for an estimate within 30 days. I called the dealership, it literally took a month bouncing around between voicemails the service woman answering the phone kept sending me to. They said an appointment was months out, this was already in January 2023. The man told me to take pictures and text him. So I took pictures of the deposits and marks. He said they were iron deposits and to take it to an auto detailer. Essentially, Motorworld could sell me a car and warranty, but never follow through on their work. So, 30 days has past on my warranty claim, and Motorworld refuses me service. So I take it to a local autobody shop and submit my receipt to ECP. They then tell me that I am beyond 30 days, and that a cermic coating MUST BE an ECP product. which of course, it wasnt at the local detailer. So, now I have paid for a warranty that is VOID on the exterior because motorworld refused to service their warranty. ECP agreed to cover the removal cost of the iron, however the exterior warranty is now void. I did not think to ASK these questions, but I never in my wildest dreams would imagine a dealership could sell a car and warranty, and then refuse service. More

Salespeople outright lie. Offers they make change by the hour. Treat customer as second class citizen for asking questions. EVERYONE at this dealership either ignores voice ma Offers they make change by the hour. Treat customer as second class citizen for asking questions. EVERYONE at this dealership either ignores voice mails, does not bother to check them, or just choose to whom they would like to do business with. More

salespeople were great but very much irritated that floor mats were back ordered and I have to drive back 100 miles to pick them up when they should fed ex them to me. Jim Barry 215-699-2237 mats were back ordered and I have to drive back 100 miles to pick them up when they should fed ex them to me. Jim Barry 215-699-2237 More

Yordy tejada the sales rep is the best. I strongly recommend him And I will definitely buy from him again I strongly recommend him And I will definitely buy from him again More

I had an enjoyable experience at Motor World Toyota. Special Thanks to Yordi, he helped me and my wife find the car we were looking for with the best deal and a more comfortable financing solution! Special Thanks to Yordi, he helped me and my wife find the car we were looking for with the best deal and a more comfortable financing solution! More

Excellent presentation, excellent vehicle choices, excellent sales staff, excellent trade in value, clean and friendly facility excellent sales staff, excellent trade in value, clean and friendly facility More

The dealer was great to deal with and tried to get the best rate out the door for my family and i best rate out the door for my family and i More

Shawn was extremely professional and knowledgeable. He answered all our questions and made sure everything went smoothly with our purchase. No pushy sales tactics . Would definitely recommend to our f He answered all our questions and made sure everything went smoothly with our purchase. No pushy sales tactics . Would definitely recommend to our friends and family. More

Very friendly and helpful staff! Greg was so helpful with my purchase. He took the time to explain all the features of my car. Greg was so helpful with my purchase. He took the time to explain all the features of my car. More