Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MotorWorld Toyota
Wilkes-Barre, PA
1,080 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,080 reviews
February 13, 2019
Easy and very simple To start we found the online pricing to be the best with all the dealers we checked within 150 mile radius. Our salesman Tony Kampas was knowledgeabl To start we found the online pricing to be the best with all the dealers we checked within 150 mile radius. Our salesman Tony Kampas was knowledgeable and very efficient. Sales manager Jay checked in to make sure things were going smoothly and Tyler made a paperwork a breeze More
by Bobnsue
February 11, 2019
Best experience ever! They found my car and had it on the lot within two days. We came in the next day to sign the paperwork and had our instructions on all the new technol They found my car and had it on the lot within two days. We came in the next day to sign the paperwork and had our instructions on all the new technology and drove it home. Love it! More
by Bprius
Employees Worked With
Tony Kampas
February 09, 2019
New car purchase I would recommend Tony Kampas to everyone he was fantastic! Tony was very helpful, and went over the car with me until I understood all of it. Helped I would recommend Tony Kampas to everyone he was fantastic! Tony was very helpful, and went over the car with me until I understood all of it. Helped me set up things as well I am very happy! More
by Sandra
February 09, 2019
Positive Experience Tony is excellent as a Salesman. Answered all my questions and easy to deal with. Definitely will be a return customer! Jay was great as well. Ve Tony is excellent as a Salesman. Answered all my questions and easy to deal with. Definitely will be a return customer! Jay was great as well. Very personable staff. More
by Spidey
February 09, 2019
Great Experience Dave did a fantastic job throughout the sales process. I highly recommend him to anyone wanting to purchase a Toyota. Jay was also helpful in findin Dave did a fantastic job throughout the sales process. I highly recommend him to anyone wanting to purchase a Toyota. Jay was also helpful in finding the vehicle I was looking for. More
by TC
February 07, 2019
Completely Satisfied If you're looking for a new or used vehicle go to Toyota in Motorworld from the time we got there someone came right out to help the entire experience If you're looking for a new or used vehicle go to Toyota in Motorworld from the time we got there someone came right out to help the entire experience all the sales reps they all had a wonderful attitude it's delightful to come into a dealership and have everyone greet you More
by Perillo
February 04, 2019
Don't buy a factory cover for your Toyota Tacoma. I purchased a 2018 Toyota Tacoma in June of last year. When I purchased the vehicle I was talked into getting the factory bed cover . Neither my sales I purchased a 2018 Toyota Tacoma in June of last year. When I purchased the vehicle I was talked into getting the factory bed cover . Neither my salesperson Scott Higgins or Jay Thomas, his manager, advised me that the cover is not waterproof . When I called Scott to complain about the situation he then advised me that the bed cover was only water resistant . Why would I purchase a $700 cover if its only water resistant . I coach baseball and golf and I like to keep the equipment in the bed of my tuck and I made them aware of that. The water would actually pool up to a couple inches in the bed of my truck . It ruined many items that I kept in the bed of my truck. After not hearing from Scott, actually still waiting to hear from him its only been four months now, I approached Jay Thomas . Jay advised me that he would handle the situation . I gave Jay a couple weeks to get back to me and again crickets. When I took my truck for service, I approached Jay in his office . After I became frustrated he told me that he would talk to the service manager and call me back. I waited another week and again I heard nothing . I called Jay seven days after he advised me he would return my call and he told me that he talked to the service manager, LIAR, and when I could bring my truck in they would look at the cover. What he would of known if he talked to the service manager is that my truck was there for the whole week . After he lied to my face again I became irate and he quickly took the phone to the service managers office where he cowardly handed the Phone to Mike the service manager. Mike Advised me that they are having this problem with all Tacoma factory bed covers. He advised me to contact corporate and have them help me. After filing a complaint with corporate they offered me a $700 stipend towards a new cover. Mike, who has been GREAT , ordered me a new cover . Although it is costing $300 more out of my pocket I really appreciate the effort and great Service of Mike Gyory. To Jay and management, you lost myself and my family as customers . In the grand scheme of things it probably doesn't matter, but we have bought 8 new vehichles at motorworld in the last 4 years . Going forward we will be happy to take our business elsewhere ! Jerry Ranieli More
by jerran1414
January 31, 2019
Love my Tacoma Got the truck I always wanted, in the color I always wanted! I enjoyed and appreciated extra time care that was give to me and my purchase. Got the truck I always wanted, in the color I always wanted! I enjoyed and appreciated extra time care that was give to me and my purchase. More
by Leo
Employees Worked With
January 23, 2019
Great experience My wife and myself both purchased vehicles yesterday and we had a great experience. They showed us as many vehicles as we wanted to test drive and fou My wife and myself both purchased vehicles yesterday and we had a great experience. They showed us as many vehicles as we wanted to test drive and found us the best deal with dealers incentives. More
by Mj23tarhel
January 22, 2019
Great car buying experience Quick, friendly, no pressure, had the i was looking for, great customer service, answered all my questions, no haggling, provided me wth a snack when Quick, friendly, no pressure, had the i was looking for, great customer service, answered all my questions, no haggling, provided me wth a snack when i needed it. More
by ChrisC
Employees Worked With
Scott Higgins
