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MotorWorld Toyota

Wilkes-Barre, PA

4.6
1,080 Reviews
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 1,080 reviews

May 26, 2020

Contacted Motor World about a new Tacoma Pro. Mentioned I wanted to trade in my Tacoma which instead of giving me a trade in offer upfront, I was ask 20 questions about how much I owed on the truck, who the More

by KC Kelly
Recommend Dealer
No
Employees Worked With
Jay Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Slovik, Jennifer Toumi
May 29, 2020 -

MotorWorld Toyota responded

Mr. Stover, we appreciate your feedback about MotorWorld Toyota and take every review seriously. While we did not meet your expectations in terms of your trade, we make every effort to provide an accurate trade-in value. If we can be of service to you in the future, please contact our Sales Manager, Jay Thomas, at 570.820.6829 or Jthomas@MotorWorldGroup.com and he will be glad to assist you. Thank you.

May 16, 2020

Rob and Jay made the experience seamless. Even with this crisis we felt like we had their attention and things got done. Thank you so very much More

by Tanya.krupinski
Recommend Dealer
Yes
Employees Worked With
Robert Slovik
May 17, 2020 -

MotorWorld Toyota responded

Tanya, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

May 13, 2020

I had a service on May 11. My service provider was courteous and informative. I was in and out quickly, about 80 minutes. The service department was well arranged for my safety during the pandemic. Th More

by tkane1618
Recommend Dealer
Yes
Employees Worked With
Angel Rennick
May 14, 2020 -

MotorWorld Toyota responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to be of service to you again! Take care!

May 09, 2020

Fast service As always, on time and done right at the right price. I drop off in the AM, get a shuttle ride to work and back and of I go. More

by bink1219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio
May 11, 2020 -

MotorWorld Toyota responded

Hi Bink, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 08, 2020

We leased our Toyota Camry at MotorWorld. The staff was very helpful and quick to return our calls. Everything went smooth. We will definitely return there for our next car. More

by A & J
Recommend Dealer
Yes
Employees Worked With
Robert Slovik
May 10, 2020 -

MotorWorld Toyota responded

A & J, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

May 04, 2020

Called Toyota Financial to purchase my Lease. They said go to Motor world. Jay Thomas was Rude and told me I shouldn’t have even come! And to leave! This man was Ignorant. Never buy another vehicle from th More

by DoneWithMotorWorld
Recommend Dealer
No
Employees Worked With
Jay Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Thomas
May 20, 2020 -

MotorWorld Toyota responded

Thank you for your feedback about MotorWorld Toyota. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “DoneWithMotorWorld”, and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you

April 03, 2020

THE BEST OF THE BEST When I bring my truck in they always great me with a smile. The work is always completed on time and the price is always fair. One of the reasons and More

by ronpluck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert D'Aurizio, Angel Rennick
Apr 04, 2020 -

MotorWorld Toyota responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2020

Knowledgeable Marg is extremely knowledgeable of the Toyota products. She answered every question we had, and followed up with us letting us know if we have any qu More

by carolyntonart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie McQuillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

MotorWorld Toyota responded

We're pleased to hear that you found our staff to be so knowledgeable and helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Toyota!

March 11, 2020

Everyone extremely helpful and friendly. Loved working with NickG and Nick the finance guy.. Both very friendly. This is my 4th Rav. Love my car More

by smmonahan55
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick finance, Nicklaus Genuardi
Mar 12, 2020 -

MotorWorld Toyota responded

Congratulations on your new vehicle! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 04, 2020

We’ve been leasing from motor world for many years. The people who took care of us this time actually made it a pleasant experience. More

by jacksirkin
Recommend Dealer
Yes
Employees Worked With
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Karalunas, Robert Slovik
Mar 07, 2020 -

MotorWorld Toyota responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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