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MotorWorld Pre-Owned
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This was my second purchase with the Motorworld Group Used Car Division, I came back because of the outstanding service I received after my first purchase 3 years ago. With a special thanks to Rich Moor Used Car Division, I came back because of the outstanding service I received after my first purchase 3 years ago. With a special thanks to Rich Moore and Sales Mgr.Bud Mackarey, the sales staff will go out of their way to make sure you are satisfied regardless of what price range you are shopping under. Their online inventories make it easy to compare all makes & models and because of their high-quality standards, I know I am getting a used car that is in excellent condition. In addition, their service departments have extended hours as well as saturday hours making it very convenient to schedule an appointment around my schedule. More
Joe made it very hassle free. We just picked the car, and he did everything. He was never pushy, or angry. He never felt like just a sales person, he felt like a friend. Even after we made the purchase, he a he did everything. He was never pushy, or angry. He never felt like just a sales person, he felt like a friend. Even after we made the purchase, he answered our calls like we wanted to buy a car. I will definitley do buisness with him again, and recommend him and Motorworld to friends. More
Mark was very friendly and nice to deal with right from the start. He interracted very well with my 13-month old which helped to keep her occupied while we were there. Mark was also very knowledgeable ab the start. He interracted very well with my 13-month old which helped to keep her occupied while we were there. Mark was also very knowledgeable about the vehicle. He and other staff at Motor World Toyota went above and beyond what other dealers did for us. We were in a tough situation and Motor World was able to find us a vehicle that suited our needs and fit in our budget. They also took the extra time to install my daughter's car seat in the vehicle which was no easy task. When asked about an issue with the vehicle, Mark immediately took the steps to correct the problem and the issue should be fixed in the near future. Thanks MATE!!!! More
Tony was extremely helpful and polite. I bought a new Prius - was just browsing - and he helped me choose exactly what I was looking for. He was not pushy nor overbearing. The rest of the sales staff wa Prius - was just browsing - and he helped me choose exactly what I was looking for. He was not pushy nor overbearing. The rest of the sales staff was also very acceptable. Overall, the purchase of the Prius was a pleasant experience. More
My wife and I submitted a online application. The next day Lee McCarty of Motor World called and was so friendly from that point til the actual sale of the 2006 ford escape we tried for. Lee said he neede day Lee McCarty of Motor World called and was so friendly from that point til the actual sale of the 2006 ford escape we tried for. Lee said he needed just a few more question answered an said he would be in touch.Later that day Lee asked when we would like to pick up the vehicle? That was so quick, Seeing that my credit wasn't that good due to a bout of Leukemia in 2000 that lasted 3 years of no work,still trying to get on track we were really surprised on this even working out. Thank you Lee and Thank you Motor World. They did not look at us as not being worthy.We suffered hardship and they saw it as that an not as it any other way. That means so much to us. we will return when looking into purchasing another vehicle. More
Purchase was ok however I was kept in the dark most of the process. I am ok with the deal however I am not overjoyed. Would I look to purchase another car from Motorworld? Yes I might. But the next time the process. I am ok with the deal however I am not overjoyed. Would I look to purchase another car from Motorworld? Yes I might. But the next time I would want to be kept in the loop the entire way and the process slowed down a bit to understand my options. More
From the first point of contact I had with Joe, which was a phone call, he was very nice to talk to and professional. Once my husband and I arrived at the Pre-owned building, we were greeted at the door, ta a phone call, he was very nice to talk to and professional. Once my husband and I arrived at the Pre-owned building, we were greeted at the door, talked about the vehicle, went over the carfax, which was a Big Plus, and went for a ride. Joe spent about 4 hours with us from once we stepped into the door to finalizing all the paperwork, Mike's work schedule is crazy, so that I could pick it up by myself, once some miner things were taken care of in the garage. When I picked it up Joe, on his day off, put my new license plate on and got me on my way, while he was putting the plate on he was telling me that he had a cellar full of water and what a crazy day he was going to have. For him to have that going on at home and he still came in to get me on my way-That is true customer service! I love my "New to Me" Toyota 4 Runner! One suggestion - Vending Machines! Thanks Joe & Motor World Steph & Mike Bauman More
We visited Motor World to shop a bit for the Mercedes C300. We had very good experience with Motor World previously when purchasing vehicles. Mr. Joe Brazil was recommended to us by a number of friends C300. We had very good experience with Motor World previously when purchasing vehicles. Mr. Joe Brazil was recommended to us by a number of friends who have purchased Mercedes from Motor World. Joe was readily available and introduced us to Dave Ferenchick. Dave was very thorough and extremely patient with us as we looked at a number of C300's and test drove that afternoon. He explained the different model and color options available. After making the purchase decision Dave helped us walk through some details associated with a pending lease return that we had to coordinate. Here as well dave was very responsive and got back to us on a couple of points exactly as he said he would. Our overall experience leasing the 2011 Mercedes C300 from Motor World was great. We will strongly recommend Joe & Dave to friends. We will continue to have Motor World as our 1st choice when shopping for vehicles. More
From the communication with the Internet Representative, Shannon to the Car Representative, Mark, as well as the very efficient and polite Finance Genetlemen I had a wonderful buying experience. I apprecia Shannon to the Car Representative, Mark, as well as the very efficient and polite Finance Genetlemen I had a wonderful buying experience. I appreciate the honesty and professional attitudes. It is refreshing to know that their are people of the highest caliber in business. I will recommend this dealer to my friends. Mark went out of his way to transport me to the dealership and back to work; the little things count a great deal. Thank you, Teresa Chavez More
Brandon is an excellant salesperson knows the product and can convay all the car facts with confidence. His a very friendly happy person and should be considered an asset to your company. Alisa also worked can convay all the car facts with confidence. His a very friendly happy person and should be considered an asset to your company. Alisa also worked very hard for us to make sure we could close the deal. I woulld recommend Motorworld to anyone. More