MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Since early fall we have been looking to upgrade from our Toyota Camry. We had visited MotorWorld on several occasions and were looking at the 2012 Toyota Camry and owning a Lexus had always been on my "Buc Toyota Camry. We had visited MotorWorld on several occasions and were looking at the 2012 Toyota Camry and owning a Lexus had always been on my "Bucket List". We started with Certified then on to 2011 end-of-the year sales and then realized that it could be possible to begin our search for a 2012 Lexus ES 350. From the moment we walked through the doors and met Mr. Jack Butcher, we immediately knew we were in the best hands. My husband never plays the "pricing game" and the evening we called Jack and asked for the dealership's "BEST" out the door price, he got back to us in less than 10 mins. We asked the same of Lexus of Lehigh Valley and, after considering buying locally, the price was un-beatable. The best part was being with Mr. Butcher who knew just how to handle us and has incredible knowledge about the product he sells. When we went for delivery, we were offered many extra perks and the financial transition with Mr. Casey was smooth and comfortable. We are now the very proud owners of our Lexus and can scratch another thing off the "Bucket List". I hope this proves helpful to anyone considering MotorWorld for purchasing an automobile because we were treated like there was not another person in there at the time. We just cannot express what an entirely wonderful experience this has been. We hope to have many happy years with our vehicle and ALL the people behind this who made it possible. Stewart and Diane Waltermyer More
Great car buying experience. Carlo, Jim and Tom treated me with respect and consideration. No pressure and they seemed always willing to listen. I would highly recommend the dealership. me with respect and consideration. No pressure and they seemed always willing to listen. I would highly recommend the dealership. More
I felt that the sales person treated us with respect and explained answers to our questions in lay-men terms. The end price fit our budget without a lot of haggling over the bottom line we were willing to p explained answers to our questions in lay-men terms. The end price fit our budget without a lot of haggling over the bottom line we were willing to pay. Doing the final paper work was less painful than expected and certainly appreciated. More
This is the second time I have delt with Jan Intoccia. He was very friendly and helpful in getting the car I wanted which was a Lexus RX350. This is the second RX350 I've owned. The service was exception He was very friendly and helpful in getting the car I wanted which was a Lexus RX350. This is the second RX350 I've owned. The service was exceptional. More
My wife and I highly recommend Carlo if yo are looking to have a pleasant experience in purchasing a vehicle. He is helpful and knowledgable and on those off occasions he doesn't have an answer, he'll get o have a pleasant experience in purchasing a vehicle. He is helpful and knowledgable and on those off occasions he doesn't have an answer, he'll get one quickly. He listens to what you -- as a customer- really want and doesn't try to force anything one you. He is gentleman and someone who exudes trust. More
Brandon was great to deal with he was patient and not pushy I had a great experience and recommend Brandon. Only thing I think motor world as a whole could do better; adopt a no haggle pricing tier so y pushy I had a great experience and recommend Brandon. Only thing I think motor world as a whole could do better; adopt a no haggle pricing tier so you don't have to keep asking how low can you go ! More
The salesman and dealership were very responsive, knowledgeable and pleasant. I expected a high quality experience from a Lexus dealer and they lived up to my expectations. knowledgeable and pleasant. I expected a high quality experience from a Lexus dealer and they lived up to my expectations. More
This is the second Lexus I have purchased from Jan. He is professional, courteous and honest. He also offered me the best pricing for the new vehicle and for my trade-in. I recommend him without hesitat is professional, courteous and honest. He also offered me the best pricing for the new vehicle and for my trade-in. I recommend him without hesitation. More
There are dealerships and there are DEALERSHIPS. MotorWorld sets the bar for providing the ultimate customer experience when looking to buy, lease or service a car. But if you visit MotorWorld and y MotorWorld sets the bar for providing the ultimate customer experience when looking to buy, lease or service a car. But if you visit MotorWorld and you like to shop around, be sure to make MotorWorld your final visit, because that is where you will be leaving with the brand new car of your dreams. My wife and myself experience is with Lexus MotorWorld. We are entering our 8th year with MotorWorld (4th with Lexus) and we continue to be amazed and appreciative of the level of personal attention given to ensure our comfort, happiness and overall satisfaction with our visit, whether a purchase or a service visit. We continue to receive dozens of offers from other dealers and clubs such as AAA, Sams Club, GEICO etc. suggesting that we change dealerships and salespersons, promising us the world. However, our experience with Jeffrey Evans, Rep & Tom Casey Finance have made it virtually impossible to ever even want to consider going anywhere else. They are that special! At MotorWorld you're treated like a family member VIP the minute you walk in the door, continues from when you drive away with your new car, and stays with you during your cars life cycle as you make the obvious choice to bring your cherished car to MotorWorld for service. Thank you Jeffrey Evans & Tom Casey for your supreme efforts on our behalf! Thank you Lexus for a fine lineup of vehicles and Thank You MotorWorld for making an otherwise difficult decision, an absolutely enjoyable experience. Yours truly, Richie & Soraya Montalvo More
Jan was great!!!!! Very knowledgeable friendly and Jan was great!!!!! Very knowledgeable friendly and genuinely enthusiastic. Went way out of his way to be helpful and expained all the great fea Jan was great!!!!! Very knowledgeable friendly and genuinely enthusiastic. Went way out of his way to be helpful and expained all the great features on our new car.We are extremly happy with the entire experience..will be back and will tell our friends about Jan. Thank you Tony More