MotorWorld Lexus

We found Motor World on the internet and took a chance to visit them even though they were an hour and a half away from our home and there was another Lexus dealership 10 minutes from our place. Our sales visit them even though they were an hour and a half away from our home and there was another Lexus dealership 10 minutes from our place. Our sales person turned out to be Carlo. Throughout our car buying experience, Carlo made us feel at ease and made the entire process of buying a car a pleasure. In addition to that the entire staff who came in contact with us from management to the folks in the service area displayed nothing but the best professionalism. We bought the Lexus HS250H (in mid December) and are very happy with it. To rectify a minor issue the service desk at Motor World went above and beyond our expectations. My wife and I are happily recommending Motor World and Carlo (as their initial point of contact) to all family and friends. Thank You Motor World and Carlo for the best car buying experience we have ever had. Exceptional!!!! More

Carlo Roccograndi is the main reason that I continue to return to Motorworld to purchase my Lexus vehicles. He is very helpful and knowlegable and goes the extra mile to make my experience as smooth and pl return to Motorworld to purchase my Lexus vehicles. He is very helpful and knowlegable and goes the extra mile to make my experience as smooth and pleasent as possible. I have sent many friends to Carlo and they were very happy they dealt with him also. Motorworld is very lucky to have such a proficent and experienced salesman. Thanks Carlo! More

My wife and I recently bought a Lexus Rx 350, we have to say we've been buying vehicles for 40 yrs. and Carlo was the BEST SALESPERSON we ever dealt with. Carlo treated us like family, he was friendly, cour say we've been buying vehicles for 40 yrs. and Carlo was the BEST SALESPERSON we ever dealt with. Carlo treated us like family, he was friendly, courteous and honest, he answered every question we had and went out of his way to make sure we were satisfied customers. After the purchase Carlo and his Tech person Derek explained the vehicle to us, as we were not familiar with all the features and Derek set up the Bluetooth, answered all of our questions and we never felt rushed. We wish the world had more people in it like Carlo. Motor World you are truly lucky to have him on your staff. More

Great sales experience.Found the exact car we were looking for , negotiated a great price and delivered it in one week. We'll buy there again. It was a pleasure working with Carlo. looking for , negotiated a great price and delivered it in one week. We'll buy there again. It was a pleasure working with Carlo. More

Carlo and Jim(Partington) are the most professional people I have ever met in the automobile business. They should pride themselves with the way that customers are handled from the initial visit to th people I have ever met in the automobile business. They should pride themselves with the way that customers are handled from the initial visit to the completion of the sale. The satisfaction of the customer is truly their top priority. I cannot compliment them enough for the way they handled my buying experience. After the sale Carlo would not let me leave until he was satisfied knowing that I was satisfied with the delivery of the vehicle. They are truly a credit to their profession. I would recommend them to anyone interested in buying an automobile. More

Your sales associate Carlo is a creit to your establishment and the name Lexus simply by his honesty and general demeanor. He clearly let us determine our time frame without the over agressive sa establishment and the name Lexus simply by his honesty and general demeanor. He clearly let us determine our time frame without the over agressive sales pitch.In fact he thoughtfully guided us through this experiance and through his friendly honest personality made this purchase a pleasure ! In fact when he made a mistake and mis spoke about the synthetic oil that our car didn t require he humbly listened to the expert service technician and didn t try to cover his misrepresentation . It is with these qualities that Carlo possesses that truly makes hin an outstanding sales professional. More