MotorWorld Lexus
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great customer Service Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, eve Motor world Lexus and our salesman Aldo Franconia were nothing but the best. Aldo took the time to explain every last detail of the car and sale, even though we just stopped in and did not have an appt. Great guy! This is the third Lexus I purchased from Aldo and Mototworld and it certainly won't be my last. Kevin and Lisa Y More
Aldo kept my wife and I in constant contact as we waited for our new Lexus to come in. He went over all the paperwork in a professional manner and spent a good deal of time going over the entire vehicle wi for our new Lexus to come in. He went over all the paperwork in a professional manner and spent a good deal of time going over the entire vehicle with both of us before we left. He was very knowledgeable on the new hybred vehicle and explained the operation of various accessories to us and helped set up several. It was a pleasure to work with someone as pleasant and professional as Aldo, and the entire staff @ Autoworld. Chuck & Doris Leach More
Had an issue but it was resolved Had an issue but through the concerted effort of the sales staff, the problem was resolved to my satisfaction. The dealer was able to intercede with Had an issue but through the concerted effort of the sales staff, the problem was resolved to my satisfaction. The dealer was able to intercede with Lexus Corporate to solve my problem. More
Excellent experience!!!!! This was our first experience purchasing a Lexus. We have owned BMW's for the past 7 years, but my wife fell in love with the Lexus. From the first This was our first experience purchasing a Lexus. We have owned BMW's for the past 7 years, but my wife fell in love with the Lexus. From the first step through the door we were treated amazing. We had the pleasure of dealing with Jack Butcher. Jack was such a pleasure to deal with and answered all of my questions. I did have a lot, because I knew nothing about Lexus vehicles. After spending an hour or so test driving and getting educated on Lexus vehicles, my wife was hooked. Jack along with the sales manager, Jim were great throughout the entire process. Very Professional.. Cant wait to purchased my next vehicle. More
Fantastic Experience! What a fantastic car buying experience I had at Motor World! I found their website on the internet, looked at some car options, responded and made an What a fantastic car buying experience I had at Motor World! I found their website on the internet, looked at some car options, responded and made an appointment. We first met Jim, the manager , and after explaining what our wishes and needs, he introduced us to Jan Intoccia, a sales consultant. Jan made me feel extremely comfortable , and suggested a Lexus GS 350, We then looked at the car, took a drive, and he was extremely thorough in explaining all the car had to offer. I never dreamed that I would ever own a Lexus, but he showed us that it was indeed a car for us. The entire trade in process was certainly to our liking. Totally PROFESSIONAL! I will always use this company and Jan in my future years! Furthermore, this car is the REAL DEAL! The drive is so smooth , and luxury plus! The technology is unbelievable and easy to use . I could not be happier ! Sincerely, Ron Kanaskie, Riverside, PA. More
Excellence thru and thru I started looking for a Gently Used Lexus LS 460 about a month ago and low and behold, I spotted the car I thought was right on the Motor World websit I started looking for a Gently Used Lexus LS 460 about a month ago and low and behold, I spotted the car I thought was right on the Motor World website. I made an appointment to see and test drive the car. When I first arrived at the Dealership I was taken to see the Sales Manager who promptly and courteously introduced me to Joe Wascavage, my Lexus Specialist. Joe took the time to explain all there was to explain about the nameplate and the car in particular to the point that I actually had very few questions for him after our test drive. Joe worked with me in getting the best possible deal on the vehicle, went over the benefits of the Motor World Lexus family and other advantages to dealing with a large volume, yet extremely professional dealership. I would give Motor World, Joe Wascavage and Jennifer the highest possible marks for professionalism, product knowledge, ease of dealing with and value to me, the Customer. More
A Happy Customer My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the custome My whole experience at MotorWorld was very exceptional. I especially want to thank Aldo Franconi; his professionalism and sensitivity to the customer's needs was second to none. He explained all options, answered my questions, and gave a thorough orientation re: the vehicle's technology and operation. I did not feel the high pressure sales tactics one would expect in the car buying experience, which was quite a relief! More
Great Customer Service I went to MotorWorld on a whim. I spoke with Andy Kane and he showed me cars that fit what I was looking for. He was always professional and kept ever I went to MotorWorld on a whim. I spoke with Andy Kane and he showed me cars that fit what I was looking for. He was always professional and kept everything fun for me without making me feel pressured to buy anything. He presented me with all of the options I had and went through everything in easy to understand terms. I would recommend Andy and the staff at MotorWorld to anyone looking to purchase a vehicle. More
Best dealership experience I want to thank Jack Butcher for his professionalism.He was kind,knowledgeable and very helpful with all my questions and demands.I highly recommend h I want to thank Jack Butcher for his professionalism.He was kind,knowledgeable and very helpful with all my questions and demands.I highly recommend him and will refer others.I couldn't be more satisfied. More
The sales experience with Travis was about as good as it gets. He was thorough throughout the internet inquiry process and contacted us when a vehicle he thought we would like became available. We are nev gets. He was thorough throughout the internet inquiry process and contacted us when a vehicle he thought we would like became available. We are never fully satisfied with the final price. But he was cooperative as we negotiated terms. More