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MotorWorld Lexus

Wilkes-Barre, PA

4.8
461 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 461 reviews

November 08, 2017

My Lexus Experience I love my new Lexus. I was well taken care of by very knowledgeable staff. I will return to buy my next one in a few yrs More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldon Whah
Jan 23, 2018 -

MotorWorld Lexus responded

Hello Amy! Thank you for stopping in at MotorWorld Lexus and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon!

October 26, 2017

New car purchase Purchased a new Lexus 350 es from Motorworld recently. Had the pleasure of dealing with Aldo Franconia. He was extremely knowledgeable and very friend More

by Jd41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Crocket
Dec 27, 2017 -

MotorWorld Lexus responded

Hi JD - MotorWorld Lexus would like to congratulate you on your new Lexus 350! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again JD and have a great day.

October 11, 2017

FABULOUS NEW CAR BUYING EXPERIENCE! Aldo Franconi and Bill Crocket, today was the best new car purchase I have ever experienced!! Aldo and Bill are honest, kind/courteous,experienced an More

by KBNemeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crockett and Will Peck
Nov 07, 2017 -

MotorWorld Lexus responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at MotorWorld Lexus, and we will make sure to share these kind words with Aldo Franconi, Bill Crocket and our team! Let us know if you need anything in the future, and thanks again!

June 30, 2017

Exemplary Service - Beyond Satisfied! As repeat customers of MotorWorld Lexus, we wanted to work with Aldo again - and boy, were we glad we did. He continues to be a shining star in custom More

by J & P
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crockett
April 26, 2017

One of the BEST buying experiences! My wife and I had the pleasure of working with Aldo at Motorworld Lexus for our most recent Lexus purchase. This was by far the easiest car purchase w More

by Lexus#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crockett
Jun 19, 2017 -

MotorWorld Lexus responded

Good morning! MotorWorld Lexus is delighted to hear that your car buying experience was a memorable one! We are also pleased that Aldo was able to assist you with your new Lexus purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

April 12, 2017

Enjoyable Car Shopping I've never been a fan of car shopping, but working with Aldo at MotorWorld Lexus made the experience enjoyable. He is knowledgeable about the Lexus c More

by Des
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

MotorWorld Lexus responded

Des, thank you for your complimentary feedback of MotorWorld Lexus. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

April 04, 2017

Aldo is Awesome Aldo offers a no-pressure, no-stress, extremely friendly car buying experience...and he always sends you a newsletter to stay informed on the newest L More

by Jerry and Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2017 -

MotorWorld Lexus responded

Thank you both for taking the time to send us a positive review. We love that you had a memorable experience here at MotorWorld Lexus and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.

March 07, 2017

First Time Lexus It was a very pleasurable easy experience buying our new car. Fair trade-in values. Excellent Lexus orientation. Joe was a great guy to deal with! More

by ofdevil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Wascavage
Mar 09, 2017 -

MotorWorld Lexus responded

Greetings! Thank you for stopping by MotorWorld Lexus. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

February 20, 2017

Another new LS460 from motorworld Lexus I have worked with Aldo on my last purchase and this one. He has the answer to all my questions or gets it quickly covered. I have confidence that he More

by Oosejaw
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Franconi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

MotorWorld Lexus responded

Good afternoon. In response to your review, I want to take the time to thank you for praising MotorWorld Lexus. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

November 12, 2016

World Class Customer Service We just purchased our third Lexus vehicle from this dealership. We had the pleasure of working with Jack Butcher on each of the transactions. His li More

by kubert6636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Butcher
Nov 14, 2016 -

MotorWorld Lexus responded

Thank you for your encouraging review of MotorWorld Lexus. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, MotorWorld Lexus.

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