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MotorWorld Chrysler Dodge Jeep
Wilkes Barre, PA
308 Reviews
Offering Pennsylvania drivers an extensive selection of new Chrysler, Dodge, Jeep and RAM models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 308 reviews
November 07, 2011
We CUSTOM ordered our brand new dodge ram 3500 larimie long horned ed. in July this yr. to be delivered in Nov. It came in early in late Sept. We asked them to see how much we needed down along with our 2 long horned ed. in July this yr. to be delivered in Nov. It came in early in late Sept. We asked them to see how much we needed down along with our 2011 dodge ram 1500 outdoorsman trade in. "OMIR" told us we were APPROVED with $15,000 down. "CHUCK" told us we had till Nov.11th to come up with the rest of the down payment. We had the money on Nov. 5th called VERY EXCITEDLY to tell them we had the money and were coming for our truck. They told us they had to resubmit the application but not to worry cuz we had already been approved!!Two days went by and WE HAD to call them back and ask when we could get the truck? They then told us we were declined for the loan but would keep working on it. We found out we were APPROVED by our bank and drove up there to let them know ONLY TO FIND OUT OUR CUSTOM ORDERED TRUCK HAD ALREADY BEEN SOLD!!! We asked when? "BOB" LIED to our faces and said just this weekend. So we asked why they were still telling us just today that they were working on getting us approved when they had ALREADY SOLD OUR TRUCK!!!! Then "BOB" told us he couldnt hold it for us and that he SOLD OUR TRUCK THURS. LIE NUMBER 2(he first said he sold it on the weekend) We were told we had till NOV. 11th to come up with the down payment!! So WHY WOULD THEY SELL IT BEFORE THEN? We r still gonna get the CUSTOM MADE 2012 DODGE LARIMIE LONG HORN ED. MEGA CAB DIESEL TRUCK!!! But NOT from this dealership and will let as many people as we know IF THEY WANT TO BUY A NEW TRUCK DON'T BUY IT FROM THE LIARS OF MOTORWORLD DODGE WILKES BARRE PA!!!! Their word is worth nothing cuz YOU CAN NEVER TRUST A LIAR!!!!!! Oh they were friendly at first BUT when it came to KEEPING THEIR WORD OR MAKING A QUICK SALE, the $$$$$$$ WON over the customer service and their TRUE COLORS SHINED THROUGH!!! More
by katpen
Employees Worked With
Bob(sales manager) Omir(financial)Chuck(salesman)
October 25, 2011
My experience at motorworld was fantastic. This was the first time that I have leased a new vehicle. Matt was VERY patient and helpful throughout the entire decision process. I will definately be back an first time that I have leased a new vehicle. Matt was VERY patient and helpful throughout the entire decision process. I will definately be back and will be recommending friends and family to Motor World and to Matt Zaborney. Thank You More
by mccabek
Employees Worked With
Matt Zaborney, Matt Zaborney
October 11, 2011
This is the fifth vehicle we have purchased from this dealership, and all five times were an outstanding experience. They make you feel important from the minute you arrive, and cater to your every want dealership, and all five times were an outstanding experience. They make you feel important from the minute you arrive, and cater to your every want and need. I believe that they have the most friendly, and curtious staff, but most importantly, they taylor to your needs and work with what will work for you. They are about more than making the "deal". Two thumbs up...... Thank you for a job well done ...! The Hofsommers. More
by hofsommer
Employees Worked With
steve martino
September 03, 2011
EXCELLEN ALL THE WAY. IT'S NICE TO HAVE A DEALER WHO HAS SO MANY JEEPS TO CHOOSE FROM AND A SUPER CLEAN SHOWROOM. I KNOW THE SALES PERSON JOSEPH ALLES AS I HAVE PURCHASED JEEPS FROM HIS FAMILY BUSINESS SIN SO MANY JEEPS TO CHOOSE FROM AND A SUPER CLEAN SHOWROOM. I KNOW THE SALES PERSON JOSEPH ALLES AS I HAVE PURCHASED JEEPS FROM HIS FAMILY BUSINESS SINCE THE EARLY 70'S AND HAVE ALWAYS FOUND HIM TO BE FRIENDLY AND HONEST. THIS IS THE SECOND JEEP I HAVE PURCHASD FROM MOTOR WORLD AND I WILL BE BACK IN THREE OR FOUR YEARS TO PURCHASE A 2013 OR 2014 FROM YOUR DEALERSHIP. More
by BUCKMASTER
Employees Worked With
JOSEPH W. ALLES, Joe Alles
July 07, 2011
Friendly, honest and cooperative. Larry Crolick did an outstanding job answering all my questions and describing all the features of the auto I was interested in. outstanding job answering all my questions and describing all the features of the auto I was interested in. More
by sher470
Employees Worked With
Larry R. Crolick, Robert Edwards, Omir Omeragic, Robert Edwards , Omir Omeragic
June 14, 2011
This is the third vehicle we've bought from this dealership. I feel like we are always treated with respect and given the best deal and service available. Agents and salesmen were friendly and inf dealership. I feel like we are always treated with respect and given the best deal and service available. Agents and salesmen were friendly and informative in helping us make our decision on which vehicle and finance options fit our needs best. More
by HOErdman
June 13, 2011
I have dealt with this dealer for several years, and have been satisfied with the service performed on the vehicle that i traded in (2000 Grand Jeep Cherokee). The salesman was extremely knowledgeable when a been satisfied with the service performed on the vehicle that i traded in (2000 Grand Jeep Cherokee). The salesman was extremely knowledgeable when asked about the various options concerning the vehicles in question (Jeep Compass and Patriot). It was a very low pressure experience (intially i was only looking and not that interested in buying)the salesman understood this (other dealers/vehicles that i went to just walked away)and took his time to answer any questions i had and we test drove a few vehicles. What i got for my trade in was (what i thought) fair, and i was surprised as to how close their offer and what i wanted for it were (a difference of $200.00). I have had the new (2011 Jeep Compass) a little over a week now and (knock on wood)i'm happy with it. More
by John Dougherty
Employees Worked With
Dennis Armour (Sales & Leasing Consultant)
June 06, 2011
Joe Alles was very friendly, helpful information, professional service, clear guidance and very patient. We would recommend Joe to anyone looking for help in this process. professional service, clear guidance and very patient. We would recommend Joe to anyone looking for help in this process. More
by sophietill
Employees Worked With
Joe Alles, Joe Alles
May 24, 2011
This purchase was probably the best experance that I have ever had buying a car. Dale was very friendly, respectful, and personable. All of the other people at the dealership were great too. No one walked ever had buying a car. Dale was very friendly, respectful, and personable. All of the other people at the dealership were great too. No one walked past me without a greeting. The manager stopped to introduce himself and I was made to feel very important and valued. Dale went over the top when he transferred all of my "stuff" from my old van to the new one. I can't say enough how much that meant to me. He also had a great deal of patience with me as he showed me how to operate all the features that I wasn't familar with. I felt really great about the whole experence and will probably buy my next car there and refer family and friends there. More
by Shelley Lohman
Employees Worked With
Dale Kitchnefsky
May 22, 2011
My husband and i bought a brand new jeep ,and Larry Crolick was excellent he was professional,friendly and went above and beyond for his customer,without any salesman cheesiness like some salesman at c Crolick was excellent he was professional,friendly and went above and beyond for his customer,without any salesman cheesiness like some salesman at car lots. I will continue to come back to him in the future and refer him to all my family and friends. He is the best, we couldnt be anymore pleased with him. He is defiantly a assist to motor world ,a big keeper :) thanks,larry More
by melissatilley20
Employees Worked With
larry crolick
