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MotorWorld Chrysler Dodge Jeep
Wilkes Barre, PA
307 Reviews
Offering Pennsylvania drivers an extensive selection of new Chrysler, Dodge, Jeep and RAM models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 2:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 2:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 2:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 307 reviews
May 12, 2015
Excellent Sales Service Brad Kizale was excellent to work with on my new Jeep Grand Cherokee Overland deal. He went above and beyond to engage his Sales Manager to close the Brad Kizale was excellent to work with on my new Jeep Grand Cherokee Overland deal. He went above and beyond to engage his Sales Manager to close the deal at the price I wanted. Great job, friendly, and courteous. I highly recommend Brad and he is an asset to the MotorWorld Sales Team! More
by John
Employees Worked With
Brad Kizale
March 05, 2014
First, I emailed Motorworld and six other dealerships about particular vehicles that they had for sale. Motorworld was the only one to get back to me (good thing, because they had the car I wanted). From about particular vehicles that they had for sale. Motorworld was the only one to get back to me (good thing, because they had the car I wanted). From the moment I arrived on the lot, I felt comfortable. A salesman at the used lot greeted my wife and I first. When we explained what vehicle we were looking for he recognized that it was a Certified Jeep which would be kept with the new cars and referred us to Joe Alles at the Chrysler showroom. We we arrived at the showroom, Joe immediately greeted us before we even got to the door. He made the transaction as easy and as smooth for us as possible. The only negative side to dealing with Motorworld is they really lowball you on your trade in vehicle, but since I got a great deal on the Jeep, it evened out a little. I would certainly go back to Motorworld for my next vehicle. More
by MichMar21
Employees Worked With
Joe Alles
March 23, 2012
They are in a very conveinient location, the place is very neat and clean with professionally dressed employees. The dealership is well layed out with service facilities and a good variety of vehicles t very neat and clean with professionally dressed employees. The dealership is well layed out with service facilities and a good variety of vehicles to look at and choose from. More
by jvcap
Employees Worked With
Joe Brazill, Matt Zaborney
March 14, 2012
We were unable to find a vehicle that matched our criteria (model, color, options) within several miles of the Rochester area. We were excited to look at your website and discover you had in stock t criteria (model, color, options) within several miles of the Rochester area. We were excited to look at your website and discover you had in stock the very vehicle we were searching for. Our initial call to your dealership to verify availability of the Jeep we had seen on your site was handled very professionally by Jack Coen. Jack explained to us how the sales and delivery process would be handled with us being NY State residents. Our visit to your dealership went as smoothly as Jack had explained it. The purchase and delivery of the new Jeep for us was a very pleasant experience. Jack spent a lot of time explaining the multitude of features of the vehicle which was very much appreciated. The staff we had contact with was very proffessional and helpful. Our overall feeling was that it was the most pleasurable auto purchasing experience we have ever had. More
by lgperry
Employees Worked With
Jack Coen, Mark Greigo, Jack Coen , Mark Griego
February 12, 2012
This dealer is the worst dealer you can deal with possibly in the whole United States. After what we have gone through, and are STILL going through because of purchasing a 2011 Dodge Durango Crew thr possibly in the whole United States. After what we have gone through, and are STILL going through because of purchasing a 2011 Dodge Durango Crew through them is unbelievable. We would rather ride trycicles everywhere at this pooint. All they do is cheat you out of money, and more. They upped the MSRP on our vehicle $15,000 without letting us know, and they did that on the paper in the window so we COULDN'T KNOW. Now we are stuck with a car we absolutely LOVE, but can absolutely can't pay. We are being charged over $8 PER DAY!!!!!! JUST IN INTEREST!!!! Let alone them not listening to us about what we wanted to pay per month, and what we wanted to have in the car. They are robbers. Do not buy here, Unless you like the idea of loseing $15,000. More
by djsmitty
Employees Worked With
Joe A, and Omar the financer.
February 09, 2012
The atmosphere was so inviting it was a no pressure car dealership that i would highely recomend my friends and family to purchase their vehicle from Motor World. dealership that i would highely recomend my friends and family to purchase their vehicle from Motor World. More
by wyatt902
Employees Worked With
Mike/Tiffany
January 30, 2012
First time for purchase at your dealership all folks we had contact with were very friendly , cordial and knowledgeable about the Jeep. Needed to go back Monday with title,saw Bob, Omir and Jack. Jack had contact with were very friendly , cordial and knowledgeable about the Jeep. Needed to go back Monday with title,saw Bob, Omir and Jack. Jack was able to run over some of options that I was having a problem with Very helpful. I don,t give my password out----I was hacked recently ____SORRY More
by mollie.2012
Employees Worked With
Jack, Bob & Omir, Omir Omeragic, Jack Coen , Bob Fedor
January 20, 2012
Wesley was great to work with very helpful I have purchased vehicles here prior and was satisfied with service They hav e a large selection of vehicles to choose from I would however since I purchase purchased vehicles here prior and was satisfied with service They hav e a large selection of vehicles to choose from I would however since I purchased a Mercedes and Commander in past maybe got a betterdeal even though I leased but maybe returning customers should get a better incentive even though Chrysler gave a deal Motorworld should maybe give to returning customers a dinner at the casino or a 50.00 or more voucher for the canino slots, More
by nicois#1
December 27, 2011
After weeks and many many different dealerships we were finally able to drive away with the car and price we wanted. The sales team worked tiredlessly on getting us the numbers we needed to make our purcha finally able to drive away with the car and price we wanted. The sales team worked tiredlessly on getting us the numbers we needed to make our purchase. The other dealerships we visited in the area were not able to provide us with the same quality service, professionalism or price that we received from Motor World. My husband and I immediately knew that Motor World was different and far above any of the other dealerships we had been to. Thank you making thepurchase of our new car possible. More
by chrys200
Employees Worked With
Bob Fedor, Bob Fedor
November 07, 2011
We CUSTOM ordered our brand new dodge ram 3500 larimie long horned ed. in July this yr. to be delivered in Nov. It came in early in late Sept. We asked them to see how much we needed down along with our 2 long horned ed. in July this yr. to be delivered in Nov. It came in early in late Sept. We asked them to see how much we needed down along with our 2011 dodge ram 1500 outdoorsman trade in. "OMIR" told us we were APPROVED with $15,000 down. "CHUCK" told us we had till Nov.11th to come up with the rest of the down payment. We had the money on Nov. 5th called VERY EXCITEDLY to tell them we had the money and were coming for our truck. They told us they had to resubmit the application but not to worry cuz we had already been approved!!Two days went by and WE HAD to call them back and ask when we could get the truck? They then told us we were declined for the loan but would keep working on it. We found out we were APPROVED by our bank and drove up there to let them know ONLY TO FIND OUT OUR CUSTOM ORDERED TRUCK HAD ALREADY BEEN SOLD!!! We asked when? "BOB" LIED to our faces and said just this weekend. So we asked why they were still telling us just today that they were working on getting us approved when they had ALREADY SOLD OUR TRUCK!!!! Then "BOB" told us he couldnt hold it for us and that he SOLD OUR TRUCK THURS. LIE NUMBER 2(he first said he sold it on the weekend) We were told we had till NOV. 11th to come up with the down payment!! So WHY WOULD THEY SELL IT BEFORE THEN? We r still gonna get the CUSTOM MADE 2012 DODGE LARIMIE LONG HORN ED. MEGA CAB DIESEL TRUCK!!! But NOT from this dealership and will let as many people as we know IF THEY WANT TO BUY A NEW TRUCK DON'T BUY IT FROM THE LIARS OF MOTORWORLD DODGE WILKES BARRE PA!!!! Their word is worth nothing cuz YOU CAN NEVER TRUST A LIAR!!!!!! Oh they were friendly at first BUT when it came to KEEPING THEIR WORD OR MAKING A QUICK SALE, the $$$$$$$ WON over the customer service and their TRUE COLORS SHINED THROUGH!!! More
by katpen
Employees Worked With
Bob(sales manager) Omir(financial)Chuck(salesman)
