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Motor Werks INFINITI

Barrington, IL

4.9
686 Reviews
Motor Werks INFINITI | From Digital to your Driveway | Motor Werks @ HOME Being part of Motor Werks has always had its perks, but going above and beyond in customer care, is part of our culture. Motor Werks @ Home is another way for us to show how much we #care. Motor Werks @ HOME At Motor Werks INFINITI, we have adapted to meet your needs. We now offer Motor Werks @ Home*, a new way shop or service your vehicle from the comfort of your home with out setting foot into our dealership. Simply shop, click, and we will do the rest. It really is that simple. Visit us online to learn more. Motor Werks INFINITI | A Motor Werks Dealership *At home delivery, test drive, and service pick-up/delivery is free of charge within 50 miles of the dealership. Additional fees may or may not apply for distances over 50 miles. Call dealer for details.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 686 reviews

April 12, 2025

Had such a great experience at the dealership! Ricky Espino was honestly the best, super friendly, easy to talk to, and really knew his stuff. He made the whole process so smooth and never once ma More

by emelyblanco33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Motor Werks INFINITI responded

Thank you for the amazing feedback! We’re so glad Ricky made your experience smooth and enjoyable. We’ll be sure to pass along your kind words — congratulations on your new car, and we appreciate your recommendation!

April 07, 2025

I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Men More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kira Kuszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Motor Werks INFINITI responded

Thanks for the fantastic feedback, Kevin! We're so glad Mark and Lorena made your car-buying experience enjoyable and efficient. We appreciate your loyalty to Motor Werks, and we’ll be sure to pass along your kind words to them. Enjoy your new Infiniti QX60, and thanks again for recommending Mark!

April 03, 2025

My experience at Motor Werks INFINITI was made exceptional by Ralph Ibarra. He listened carefully, asked pertinent questions, fair, and, importantly, if he didn't know the answer, he diligently re More

by bnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Lehotan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kashuba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Motor Werks INFINITI responded

Thank you for sharing your experience! We're delighted to hear that Ralph provided exceptional service with his attentiveness, fairness, and dedication. Honesty and thoroughness are key, and we’re glad he made your visit a great one. We appreciate your feedback and look forward to assisting you again!

March 28, 2025

Hello everyone, I would like to let everyone to know that my experience at Motorwerks in Barrington, IL was a pleasant one. The service and personable attention towards my individual needs in choosing and p More

by DWMAXAGT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter, Manager
Mar 28, 2025 -

Motor Werks INFINITI responded

Thank you for sharing your wonderful experience at Motor Werks of Barrington! We're thrilled to hear that Ralph provided such exceptional service and went the extra mile—literally—to ensure a smooth and enjoyable purchase. Your kind words truly mean a lot, and we’re glad you’re loving your Genesis GV80. We look forward to working with you again in the future. Enjoy your new SUV!

March 28, 2025

Hello everyone, I would just like to comment on my experience at Motorwerks of Barrington. My personal experience was great. The sales team was both friendly and helpful. I purchased a Genesis GV8 More

by DWMAXAGT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter, Ricky, Ryan, Alexis
Mar 28, 2025 -

Motor Werks INFINITI responded

Thank you for sharing your wonderful experience at Motor Werks of Barrington! We're thrilled to hear that Ralph provided such exceptional service and went the extra mile—literally—to ensure a smooth and enjoyable purchase. Your kind words truly mean a lot, and we’re glad you’re loving your Genesis GV80. We look forward to working with you again in the future. Enjoy your new SUV!

March 05, 2025

Great staff to work with, but takes over 4 hours to buy a car. They should have everything electronically signed to save time for the customer. More

by Joseph Adduci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Motor Werks INFINITI responded

Thank you for sharing your feedback! We're glad to hear you had a positive experience with our staff. We appreciate your suggestion about streamlining the signing process and will definitely take it into consideration to improve future experiences. We look forward to assisting you again!

November 22, 2024

I'd be very careful. .. After several convos and reassurances of no surprises. I made the nearly 12 hour round trip to purchase with cash a "beautifully well maintained" More

by JM
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mark Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Motor Werks INFINITI responded

We sincerely regret that your experience did not meet expectations. At Motor Werks INFINITI, transparency and customer satisfaction are priorities, and we take concerns like these very seriously. We’d appreciate the opportunity to address this further—please reach out to us directly at aKeric@motorwerks.com so we can work toward a resolution. Thank you for bringing this to our attention

November 02, 2024

Mark Smith was a pleasure to deal with. The sales manager Lorena Mena was also very professional and accommodating. They have earned my business and you should give them a chance to earn yo More

by bridgestreetblues1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Motor Werks INFINITI responded

Thank you so much for your kind words! We’re thrilled to hear that Mark Smith and Lorena Mena made your experience so positive. It’s our goal to always provide exceptional service, and we’re grateful for your trust. If you have friends or family in the market for a vehicle, we’d love the opportunity to help them as well. Referrals are the highest compliment we can receive! Thank you again for choosing Motor Werks INFINITI!

October 07, 2024

They were very friendly. Josh was very easy to work with and worked with me to get the best deal possible. I drove 5 hours to the dealership and was in and out in 45 min. More

by charles.mausey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Oomens
Oct 07, 2024 -

Motor Werks INFINITI responded

Thank you so much for the kind words and for making the trip to work with us! We’re thrilled that Josh could help make your experience quick and easy. If you know anyone else looking for a great deal, we’d love for you to send them our way. Referrals are the highest compliment! Safe travels and we look forward to serving you again!

July 29, 2024

Nate was fantastic he was patient and I appreciate him walking me through the process he did a great job I wish you the best Nate. More

by claudemoses85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Baginski
Aug 09, 2024 -

Motor Werks INFINITI responded

Thank you for taking the time to share your feedback on your purchase at Motor Werks Cadillac with Client Advisor Nate Baginski. We appreciate the opportunity to earn your business. Driven by You.

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