Motor Werks Honda

Enjoyable Experience Everyone was very helpful, kind, and informative. I would definitely recommend this dealership. After doing a bit of comparative shopping Motor Werks Everyone was very helpful, kind, and informative. I would definitely recommend this dealership. After doing a bit of comparative shopping Motor Werks gave us the best deal. Very easy choice to make. More

Atif was great We recently purchased a 2017 Civic from Motor Werks Honda in Barrington. We really enjoyed the low-pressure buying experience with Atif Raza, will go We recently purchased a 2017 Civic from Motor Werks Honda in Barrington. We really enjoyed the low-pressure buying experience with Atif Raza, will go back in the future and will recommend to others. More

Awesome Service Motor works gave us very good deal on a car. Our salesperson Anthony Juliano was very knowledgeable of the vehicles' specifications and was very atte Motor works gave us very good deal on a car. Our salesperson Anthony Juliano was very knowledgeable of the vehicles' specifications and was very attentive to our questions. He helped us to determine the correct car for our needs. More

Shawn was Awesome! We purchased a 2017 Honda CRV Touring from Shawn Hassan at Motor Werks. After doing considerable amount of research, we used the Consumer Reports Bui We purchased a 2017 Honda CRV Touring from Shawn Hassan at Motor Werks. After doing considerable amount of research, we used the Consumer Reports Build & Buy service which sent us quotes from 3 nearby dealers. Motor Werks was the lowest. We tried to negotiate with our nearby Honda dealer because we liked the sales person from a month earlier when we visited that dealership. We couldn't negotiate a deal so we followed up with Motor Werks. Kathryn Connor, their Internet Manager, had originally contacted us with the quote and then updated it with a lower one! She arranged for Shawn to meet us when we arrived. Shawn was exceptional - friendly, knowledgeable, and wanting to go the extra mile to make sure we would be happy with our purchase. Although we told Shawn we had already driven a CRV at the other dealership and were ready to make a deal, he felt obligated to show us as many features as possible on the CRV. And he was right - we hadn't seen all the features in our original test drive. After doing all our research, we were satisfied with the price and Shawn walked us through the next steps. By the time we finished, it was past closing hours - but Shawn showed no indication to hurry us. Mike Noyes, their finance manager, efficiently took us through the paperwork, readily answering all our questions.. We took our new CRV home that night and brought it back the next day for a scheduled special interior and exterior coating. He then spent about another hour with us going through the Honda personalization checklist of items to show us (pairing phones, setting radio presents, etc). If you're shopping for a Honda, I'd definitely recommend Motor Werks of Barrington Honda and particularly Shawn Hassan as your sales consultant. He definitely knows his stuff and is more than willing to take his time and make sure you get the most out of your purchase! More

Car Purchase Shawn was my salesman. He was very knowledgeable and professional. He took the time to answer all my questions and concerns. The whole Motor Werks st Shawn was my salesman. He was very knowledgeable and professional. He took the time to answer all my questions and concerns. The whole Motor Werks staff was very professional. Overall, I highly recommended Shawn and Motor Werks. More

Honest and efficient Shopping for a new car is everyone's favorite thing to do... so said nobody. Been a while since I shopped for a new car and foolishly checked a num Shopping for a new car is everyone's favorite thing to do... so said nobody. Been a while since I shopped for a new car and foolishly checked a number of dealership boxes when Edmund's generated its TMV page. Am certainly glad, though, that Motor Werks was one of them. After a little shadow dancing with the internet buying group, Atif Raza was the consultant assigned to me. I got on the phone with Atif, gave him my out-the-door price, he went to the sales manager and then called me back to ask when I wanted to pick up my vehicle. ALL IN 15 MINUTES TIME. Went to the dealership the next morning, half expecting a run-around and negotiating session. I was 100% wrong. Yes, I was there for 2 hours, but I think a lot of people need to realize that it's all part of the process of buying a car. You're not buying a carton of milk where you can just walk in, sign a few papers and be off. Could it have been an hour process? Given the number of people that were (not) there, sure. But I do believe that Atif and Motor Werks kept their end of the bargain and went about what they had to do as efficiently as possible. Atif and Motor Werks have earned a continuing customer and many referrals when I am asked. More

Best Experience Rashad McFadden is the best sales consultant I've ever worked with in my many years of purchasing new vehicles. From his first contact via a phone ca Rashad McFadden is the best sales consultant I've ever worked with in my many years of purchasing new vehicles. From his first contact via a phone call to my driving away with my new CR-V I felt he had my best interest at heart. My vehicle had to brought in from another dealer and during the search I frequently would email and text him with dealers who had the vehicle I was looking for in their inventory.Rashad would always politely say he would pass the information to the individual responsible for procuring vehicles from other dealers. I doubt if I would have been as patient. I mentioned to John Ridings the General Manager, how great Rashad was to work with and he mentioned that Rashad was relatively new with a little over one year experience. He certainly handled my sale much more like a seasoned veteran. My experience in dealing with Rashad could not have been better. Highly recommend. More

Quick Civic Purchase The Civic EXL was our 5th Honda purchase. We had researched the car and basically knew what we wanted, Tom Bye was able to answer any remaining quest The Civic EXL was our 5th Honda purchase. We had researched the car and basically knew what we wanted, Tom Bye was able to answer any remaining questions that we had about the vehicle. His answers were thorough, yet concise and there was no pressure to purchase something other than our intended car. The deal was quick to close and we had our vehicle within a week. At delivery Tom took adequate time to explain the features of the car and extended an offer to contact him at anytime should we have additional questions. Tom even went so far as to personally deliver the floor mats we ordered to our home. If yet another Honda purchase is in our future, we will certainly seek Tom Bye. We also dealt with Sargon Esho in finance. Loved the 30 minute hour glass that he flipped on his desk the moment we entered his office. And yes, all papers were signed, questions answered, extended warranty purchased, etc. in under 30 min. He even took the time to see if there was any remaining warranty remaining on the vehicle that were used as a trade-in. Again, excellent service. More

Excellent Dealership & Customer Service I recently bought a new Honda Civic at Motor Werks Honda and they have earned a life long customer! Everyone I spoke to was so nice, caring, and tenta I recently bought a new Honda Civic at Motor Werks Honda and they have earned a life long customer! Everyone I spoke to was so nice, caring, and tentative. When I first began looking at vehicles Kathryn Connor in the internet sales department was so communicative and always responded quickly to give me their best offer. Even after I initially decided to go with a different dealership because of proximity, Kathryn would still check in to make sure I was getting everything I needed. Ultimately the other dealership fell through and due to Motor Werks' continual communication and kindness, I went back and purchased from them. I cannot tell you how happy I am to have made that decision! Anthony Juliano took over my sale and made the entire experience so easy and stress free. He never made me feel pressured and was always keeping me informed on all of the procedures and next steps. I highly recommend purchasing from the Motor Werks Honda and buying from Kathryn and Anthony! More

Unprofessional & Poor Customer Service I agreed to leasing terms with Motor Werks and was given a delivery date. After the delivery date was pushed back I was informed that earlier in the w I agreed to leasing terms with Motor Werks and was given a delivery date. After the delivery date was pushed back I was informed that earlier in the week the car was delivered and sold by a different dealer. Motor Werks failed to track their inventory and should of been more informative. I was sure other dealers had the model/make/color but they told me they could not see that information in their system. I was as understanding as I could of been but there was no urgency to find a solution and they did not follow up when they said they would. Cleary, my satisfaction was not their top priority and I would caution anyone of this disreputable dealership. More